Reviews for Grand Prairie South #8517

I went to purchase the following items last night due to the availability & price, so when I got to the store, the associate in the customer service area was very prompt in calling for an associate to help us in locating the lawn mower that was not in the aisle with other mowers as it indicated there were 6 in stock. They treated us as though they valued us as a customer, very friendly, and more than willing to help us in a timely manner to get what we came to purchase. They appeared to be grateful for us to have choosen their store & it was extremely appreciated to know that we finally found the sales associates who were more than willing to help serve us. I highly recommend this store and only wish I would have gotten the names of the employees (there were 3 separate employees that helped us) names so that they could be recognized for their assistance with us as customers.

The last visit to Home Depot, the employee who help me pick out a washer was very helpful and knowledgeable. I would like to mention her name, she was Verlene. Home Depot #8517 Grand Prairie should be very lucky to have such an employee.

If you are looking for great customer service this is not the store!!!!

Usually have a great shopping experience here. Most cashiers are friendly sometimes it’s the management or supervisors that don’t greet or seem helpful sometimes they seem too busy to be bothered. Denise is usually an exception she almost always greets , assist or gets someone to assist.

We went in to buy a new tool bag and with the large selection had a hard time deciding between a few and Olga was able to help us out on finding the right one.

Always friendly and clean

Vivian is amazing! Very helpful and knowledgeable!

Went to do a refund, told it would have to be cash, not put back on my card. Tried to explain to cashier I paid with a card, she raised her voice at me, accused me of sticking the receipt in her face, and smelled of alcohol.

Always a great pleasure finding my item and getting assistance when needed this location! Awesome people! Joseph was very Courteous and thank me for shopping @home depot , as I was checking out.

Verlene works in the appliance area and is hands down the Best! She knows her stuff and is just the sweetest!

Great experience shopping at GRAND PRAIRIE SOUTH Store #8517

Had keys made super fast by Lourdes, very carirismatic young lady. And my cashier Deborah was very friendly and helpful.

Bob & Payton always help me with what I’m looking for!

Christy is an amazing associate who is not only knowledgeable about botany and products, she provides extraordinary customer service every time I shop at this location.

I just wanted to thank Angela our cashier, Michael for making our keys, and also the cashier working the closing shift of the Pro Rental department. These employees went out of their way to show us the true meaning of customer service. I just wanted to say thank you and this is the main reason I continue to come back to Home Depot. Your stores are always clean and stocked with the items I am looking for; and the employees I encounter always go above and beyond to help.

If you are looking for a new appliance- Go see Ms Verlene Cooper. Thanks.

Always has a great deal for whatever the project is.

you guys train your staff very well I really appreciate that

Worked with Thomas in doors and window. Very knowledgeable and personable, Home Depot is lucky to have Thomas. He helps me every step of the process and answered all my questions. Fantastic..

BOUGHT A HOME SECURITY DEVICE AND THE EMPLOYEES WERE VERY INFORMATIVE VERY RELAXED FRIENDLY ATMOSPHERE

Robert Sims was professional and knowledgeable of merchandise

Awesome service from Liana and Lori. These two employees were extremely helpful .

Went to look for a new washer, someone asked if they could help. I gave him what I was looking for. He walked over to a unit and opened the lid of a unit and mumbled something. I asked why does he recommend this one, he paused and stared at me. He had no idea about the units he was selling and no experience or knowledge that was helpful.

Joe in Hardware should get tremendous thank you for going the extra mile.

The Rheem hot water heater replaced the original Rheem of 18 years.

Natalie is her name I believe, she did a great job, loved her customer service voice! Was very warming

A delivery agent came this morning. I asked him to take shoe covers, and he refused. Right after he found a reason not to make the delivery, the agent told me to reschedule it, and ran away. He didn't bother explaining anything further. Frustrating.

I bought a storm door at Home Depot and the price is good and I was given a Home Depot credit where I’ll just pay a very low monthly payment without interest. I’m a happy customer

with out her i would have give u 5 stars she makes your store look bad eith her bad attitude

Several staff said hi, one staff asked if they could help us find anything while working to move product, and one staff made checkout easy.