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Showing 1-30 of 455 reviews
Sep 22, 2020
Nice to have employees available to answer questions.
Nice to have employees available to answer questions.
by
Verified Purchase
Recommended
Sep 20, 2020
This home depot branch is great, always have everything I need and a friendly team.
This home depot branch is great, always have everything I need and a friendly team.
by
Verified Purchase
Recommended
Sep 18, 2020
angie and bekah take care of me to the best of their abilities. material shortages have been a bi...
angie and bekah take care of me to the best of their abilities.
material shortages have been a big problem. we called the suppliers( had material in stock) promised a date of delivery, but still havent got the marerial to the store. third delay!!!
by
Verified Purchase
Recommended
Aug 25, 2020
Erma was extremely helpful.
Erma was extremely helpful.
by
Verified Purchase
Recommended
Aug 10, 2020
I had a fantastic experience here. Normally associates are really busy and it's hard to find peop...
I had a fantastic experience here. Normally associates are really busy and it's hard to find people to help you. But here there was one individual in particular who walked me through all 3 of the projects that I had going on that day. He was very thorough and helped me understand everything I needed to buy and think about in all of my projects. He saved me a lot of time and I am very push it above him thank you Mykel!
by
Verified Purchase
Recommended
Jul 29, 2020
Joanne went above and beyond. We couldn't have asked for a better experience. She was genuinely ...
Joanne went above and beyond. We couldn't have asked for a better experience. She was genuinely knowledgeable, helpful and caring.
by
Verified Purchase
Recommended
Jul 15, 2020
The store was clean and organized. However some of the employees provided inaccurate information ...
The store was clean and organized. However some of the employees provided inaccurate information pertaining to appliance delivery timeframes.
by
Verified Purchase
Recommended
Jun 21, 2020
The store has been working to make our experience positive as we are in frequently for our business.
The store has been working to make our experience positive as we are in frequently for our business.
by
Verified Purchase
Recommended
Jun 9, 2020
I wanted to thank William in the paint department. He was very helpful. I needed help figuring wh...
I wanted to thank William in the paint department. He was very helpful. I needed help figuring what type of paint to use for a fence and how much. He answered my questions in a friendly and respectful way. I had specific questions and felt very uncertain. He helped answer those questions and gave me valuable advice.
by
Verified Purchase
Recommended
May 31, 2020
the entire staff at this location is great! I received help with every question I had. When I was...
the entire staff at this location is great! I received help with every question I had. When I was paying, Erma the cashier had an awesome attitude and was extremely helpfull!
by
Verified Purchase
Recommended
May 25, 2020
purchased kitchen cabinets , had couple issues one was damaged and one was wrong size , dealt wit...
purchased kitchen cabinets , had couple issues one was damaged and one was wrong size , dealt with KINSYN, made everything right delivered right units to me home, Thank you ,KINSYN
by
Verified Purchase
Recommended
May 14, 2020
We love this store. It is "escape" when we need to get out of the house. I have always been tre...
We love this store. It is "escape" when we need to get out of the house. I have always been treated courteously, professionally and with the current state of affairs we feel safe in the store.
by
Verified Purchase
Recommended
May 10, 2020
Tim was helpful and the manager even prescanned the customers in the line so we could check out f...
Tim was helpful and the manager even prescanned the customers in the line so we could check out faster. They all had ppe on and were helpful.
by
Verified Purchase
Recommended
May 7, 2020
Friendly staff, great customer service and they take really good care and precautions during this...
Friendly staff, great customer service and they take really good care and precautions during this tough time
by
Verified Purchase
Recommended
May 3, 2020
Store had all products I was looking for and good prices
Store had all products I was looking for and good prices
by
Verified Purchase
Recommended
May 3, 2020
The associate at the paint desk was very helpful. And Pro Services team was courteous and quick t...
The associate at the paint desk was very helpful. And Pro Services team was courteous and quick to retrieve my product and bring to my car for curbside pick-up.
by
Verified Purchase
Recommended
May 2, 2020
I have been going there for years and always find knowledgeable people to help with my questions....
I have been going there for years and always find knowledgeable people to help with my questions. However, I just had an amazing customer experience with Chris, one of the managers. I had a customer complaint and he went well beyond my expectations to make things right. This store has great people and great management.
by
Verified Purchase
Recommended
Apr 30, 2020
It was comforting in this time of pandemic to shop here. I almost felt like normal was possible.
It was comforting in this time of pandemic to shop here. I almost felt like normal was possible.
by
Verified Purchase
Recommended
Apr 25, 2020
I utilize a thought process by thinking that the establishment is a book and I like to view the c...
I utilize a thought process by thinking that the establishment is a book and I like to view the cover before the pages. In this case the cover is the parking lot and this parking lot is very organized, clean, trip hazards removed and signage is very well placed. I usually feel very comfortable after the "curb appeal" is met.
by
Verified Purchase
Recommended
Apr 19, 2020
Benjamin in tool rental went above and beyond!!!
Benjamin in tool rental went above and beyond!!!
by
Verified Purchase
Recommended
Apr 10, 2020
Best home owner store in the area. Great and helpful staff and tons of products at great prices
Best home owner store in the area. Great and helpful staff and tons of products at great prices
by
Verified Purchase
Recommended
Mar 12, 2020
good experience
good experience
by
Verified Purchase
Recommended
Feb 25, 2020
Asked for help loading a heavy item into my vehicle and never received assistance from anyone fro...
Asked for help loading a heavy item into my vehicle and never received assistance from anyone from the store, even after asking. Was told they would get someone. Waited more than 5 minutes without anyone ever coming out to help. Guess the employees were to busy trying to look busy or because it was cold outside they didn’t want to come outside.
by
Verified Purchase
Feb 13, 2020
I know this will start off silly, but I went to this Home Depot in the hopes of making a lightsab...
I know this will start off silly, but I went to this Home Depot in the hopes of making a lightsaber out of PVC pipe. I was definitely struggling when David came along to save the day. He was very patient and understanding! David spent nearly an hour going across 3 different aisles to help me build my little project. Everyone in the store was super nice too! This was such a great experience, thank you again!
by
Verified Purchase
Recommended
Feb 4, 2020
The employees there are nice
The employees there are nice
by
Verified Purchase
Recommended
Jan 6, 2020
I will never return to this store again. They ruined much of my holiday, wasted so much of my tim...
I will never return to this store again. They ruined much of my holiday, wasted so much of my time and still have not resolved anything after 6 weeks. I placed an order for an appliance in November and I've been lied to by multiple associates, Chris- the asst mgr, and Brandon, the store manager. I've had multiple commitments missed and appliances ordered and apppointments made without my knowlecdge. After mutiple issues by early Dec I was promised a loaner that never came so I had to buy one to get through the holidays with 17 out of country visitors. Brandon swore he would take care of everything on 12/19. He did nothing. I was pulled out of my child's 1st Christmas program on 12/21 for installers banging on my door. Chris was supposed to take care of everything that day. I missed the bulk of that program while he did NOTHING. Installers have been coming to my home every few days for weeks and I have no idea why because there in no appliance to install, and 1/6, an appliance delivery service showed up out of no where. Home Depot is trying to force me to take an appliance I never ordered and I have repeatedly begged them to remedy. No one should ever have to experience this complete lack of customer service, follow through and accountability. DTC Home Depot has many dishonest associates from the top down who have no concern, empathy or conscience. I hope corporate has more humanity and there are repercussions for this behavior.
by
1 found this review helpful
Nov 29, 2019
Staff is very helpful and they always seem to have what I need.
Staff is very helpful and they always seem to have what I need.
by
Verified Purchase
Recommended
Nov 19, 2019
This store is clean and well stocked and maintained, prices are competitive and it is easy to fin...
This store is clean and well stocked and maintained, prices are competitive and it is easy to find what I need quickly.
by
Verified Purchase
Recommended
Nov 17, 2019
The store had very courteous employees and experts in the field of various departments.
The store had very courteous employees and experts in the field of various departments.
by
Verified Purchase
Recommended
Nov 16, 2019
We recently bought carpet. Veda and Cynthia are the best!! They worked with our schedule and even...
We recently bought carpet. Veda and Cynthia are the best!! They worked with our schedule and even sent out someone to verify the tricky measurements on our stairs just to make sure it would be done correctly. We have shopped here for several years and this is just another example of how hard working and dedicated their staff are.