#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(240)420-4404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
17810 Garland Groh Blvd
Hagerstown, MD 21740
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Customer Store Reviews

  • 4.7 out of 553 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (553)
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Showing 1-30 of 553 reviews
Ryobi one
Great tool for portable capabilities
by
    • Recommended
    Excellent service
    We like this store very nice staff
    by
      • Recommended
      Great shopping experience
      Store is nice and staff is very friendly. Tracy is very helpful and has lots of knowledge so as Renee. Thank you.
      by
        • Recommended
        Glad We Went
        We took a ride up to the Home Depot in Hagerstown, and was happily surprised that they had more than we expected, from dealings with two other stores. Their nursery was really nice and had a good array of plants, whereas we purchased 3 different types for our home. I'm sure we'll be going back for more. It's a little bit of a drive, but I don't mind, if I know they'll have what I need.
        by
          • Recommended
          Staff is more than incredible
          by
            • Recommended
            A great flooring product.
            by
              • Recommended
              lots of variety of flowers and plants
              excellent ,friendly and helpful employees
              by
                • Recommended
                Amazing service!
                Worked with Robert in the appliance section, who was absolutely amazing!!! He went above and beyond to make sure our entire experience was perfect and he was so informative and professional! Will definitely be coming back here!
                by
                  • Recommended
                  Great staff
                  Everyone on staff tonight were a delight to be around and very respectful and courteous. Couldn't ask for a better experience with a hardware stores staff.
                  by
                    • Recommended
                    great help
                    Was buying parts for a project. Got help when needed.
                    by
                      • Recommended
                      Love this store
                      This store in particular has a building full of patient helpful employees
                      by
                        • Recommended
                        Great experience always
                        As I had stated in previous comment areas Katie was a delight very pleasant. And there's also another gentleman who I believe his name was Jimmy B anyway seems to be polite and courteous always asking customers if they need help or if they're finding everything okay you always ask how their day was and always thinks the customers. I have seen him numbers times between myself and other customers always helping out and if it's something he can't help with he tries to find someone else who can. It seems like he truly does care for the customer and our needs even if he's busy doing something he will either stop and help or he will.ask wait one moment and then help it is refreshing to find it is refreshing to people like that nowadays his politeness and helpfulness they truly seems like he is truly appreciate the customer he is part of the reason I continue coming to this store of course I'm not for sure his schedule there have been times where I don't see him but usually when I'm shopping in the evenings I find him and he never fails to help
                        by
                          • Recommended
                          Hagerstown is the best.
                          I love the Hagerstown Home Depot. They always treat me so nice always stocked up and always willing to look for something for you. never brush you off t Or act like you’re not important.
                          by
                            • Recommended
                            Good experience
                            Clean store, items are price tagged and employees are very helpful. I would recommend this store!
                            by
                              • Recommended
                              I'm totally satisfied with the way they are helpful in getting me what I need when I'm there. Thank You
                              I'm totally satisfied with the way this place helps me get what I need at the time I go in
                              by
                                • Recommended
                                Kitchen Design and Project Team Provides Outstanding Service and Support
                                Our experience with the members of the Kitchen Design department at Home Depot store# 2567 in Hagerstown, MD has been exemplary. Ron ended up being our main point man in the department, but Amber and Stephanie were just as helpful and professional as Ron whenever we needed them to assist us. Ron and his teammates are all highly skilled and experienced in know how to help customers navigate through complex projects and the multitude of decisions that follow. Because of their experience, they know just where to point out possible problems and common pitfalls that consumers make when planning for a large scale, high cost, project such as a kitchen remodel. They kept in touch with us through the entire timeline. They don't just do the design, make the sale and wave goodbye. The follow up with emails and phone calls and keep in touch through each major step in the process. If there are any problems, they will do their very best to make things right for the customer and use whatever influence they have to provide a satisfactory outcome for the customer. They are quick to follow through on issue and items that might involve the manufacturer or the store. I highly recommend using this team. They are indeed a true team and support each other no matter what the circumstances. The Hagerstown, MD Home Depot store is very fortunate to have these, and other, professionals in that store representing them. Thank you Ron, Stephanie and Amber.
                                by
                                  • Recommended
                                  Thorough and excellent customer relations!
                                  Employees were very helpful, especially our cashier, William. He was very helpful and knowledgeable about the items I was purchasing. He was also very thorough in explaining everything and made sure I got the right products!
                                  by
                                    • Recommended
                                    Great customer service. Great products. I go!
                                    Last week I brought kitchen flooring and had a great customer service help and locating the flowing I wanted.
                                    by
                                      • Recommended
                                      Great Customer Service
                                      I was very pleased with the associates who helped me during a stressful time when I needed mouse traps. Yuck. Talked me thru which ones best. Cashier associate let me know batteries were on clearance rack so I got more for my money. He also helped me navigate the self check out Highly recommend the store
                                      by
                                        • Recommended
                                        Great options, friendly employees
                                        All employees were friendly and helpful, much better than the big blue box stores. Joanne at check out was very helpful.
                                        by
                                          • Recommended
                                          "THANK YOU"
                                          From the management to customer service to the sales floor team "THANK YOU" And a special shout out to Bob on 2/23/24 for assisting me in the plumbing aisle for home drain maintenance. He is very informative, professional and he made sure I was satisfied before stepping away. He personally and professionally recommended products to me to not only satisfy my task, but more importantly to keep us safe! He took customer service to a whole new level with me and absolutely deserves this heartfelt shout out !
                                          by
                                            • Recommended
                                            Your Customer Service Team saved the day!
                                            Today my wife and I stopped in at the Home Depot in Hagerstown, Maryland to purchase six American Flags 🇺🇸 but area 56 Had no flags in location. We checked at the Customer Service Desk and spoke with Angela who called PHIL. Phil found the flags that we needed in another stocking location and secured six flags for us. God Bless America 🇺🇸 Good Job Angela and Phil!!!
                                            by
                                              • Recommended
                                              Great place to shop
                                              Employees very friendly and helpful. Great shopping experience.
                                              by
                                                • Recommended
                                                Great customer service Kara/ Pete
                                                Pete and Cara were beyond helpful today January 2 when we were went in looking for a discounted Christmas tree for next year and of course we got lucky and got the last one with lights. They were just fantastic helping us and I’ve been shopping at your store for 23 years and Cara and Pete are definitely assets to your company.
                                                by
                                                  • Recommended
                                                  Great store
                                                  I bought Behr paint in this store and really like the product.
                                                  by
                                                    • Recommended
                                                    Military Discount Program
                                                    Home Depot offers discounts to contractors and Military service members. Contractors receive discounts on building materials, but service members do not. I spent almost 3k on building materials and got no discount whereas a contractor would have gotten a discount.
                                                    by
                                                      Happy shppper
                                                      This Home Depot has amazing people who work there They really care that you are finding what you need , they are knowledgeable and so very kind. I one sales person can’t answer your questions they will find someone who can. My entire shopping experience there was really fun and enjoyable.
                                                      by
                                                        • Recommended
                                                        Excellent customer service
                                                        I recently bought 8 new doors, a major purchase for me, and Randy and Allen made the process easy. Allen really went above and beyond, making sure I had everything I needed.
                                                        by
                                                          • Recommended
                                                          Saleman Harry
                                                          Salesman Harry was knowledgeable, attentive and personable. Made us feel like we were the only customer in the store. Not pushy or rushing us to make a decision on what grill we wanted from the selection available
                                                          by
                                                            • Recommended
                                                            need more merchandise
                                                            I didn't find everything I needed
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 553 reviews

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