#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(513)202-5904
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
400 Comfort Dr
Harrison, OH 45030
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Customer Store Reviews

  • 4.7 out of 360 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (360)
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Showing 1-30 of 360 reviews
Excellent for Generac purchases
Bought Generac generators through HD. The approved installer got the entire job ordered and we financed on the HD credit card for 24 months. For easy for me on my end. Click and sign was all I needed to do.
by
    • Recommended
    Great buying experience
    I bought four appliances on 6/23/22. I saved a lot of money, I am very pleased with the product and sales, and the management team. I purchase a washer and dryer from Whirlpool ,and a stove and refrigator from Frigdaire.
    by
      • Recommended
      GE Dryer
      Love the light inside ,amount that it holds to dry but do wish where you clean lint filter that dirt didn't go down in a hole because it is impossible to get the dirt out of the hole.
      by
        • Recommended
        This Store should get a Gold Star ….
        We have shopped all over for a riding lawn mower. This store has the knowledgeable service people who are outgoing and friendly. From the salespersons to the checkout person. Great experience.
        by
          • Recommended
          Great service
          Staff was extremely helpful in helping us determine what was the best produce for our need.
          by
            • Recommended
            The place to go for everything in home repair
            Products are usually in stock making this store a one place to stop for all the needs
            by
              • Recommended
              Great customer service!
              From the guys who helped me locate and load my order to the cashiers who assisted us, everyone was friendly, helpful and professional!
              by
                • Recommended
                Helpful employee in paint dept
                Tom in the paint department was so helpful. I came in to buy a second gallon of paint that was guaranteed to cover in 1 coat. He asked me how I liked the paint and when I said it was not covering in 1 coat, he took the initiative to contact the company on my behalf, and I am being reimbursed for the 2 additional gallons I had to buy. Thank you Tom!!
                by
                  • Recommended
                  Excellent Stock and Well Organized
                  I bought a leaf blower and after a bit of searching I found what I was looking for. The amount of product was pretty impressive as I found that when I checked out the item inventory online prior to going to the store there were 18 items in stock. This was very helpful and prevented a wasted trip to the store.
                  by
                    • Recommended
                    Jim the gem
                    purchased a new refrigerator from Home Depot in Harrison. Jim the Gem is a great guy to work with! very friendly, helpful and knowledgeable.
                    by
                      • Recommended
                      Poor delivery and installation services
                      Dryer was delivered without any leveling feet. The manual and the order clearly says they should be included. The installers argued with me and tried to tell me dryers dont come with them. They did NOTHING to resolve the issue. i had to go bck to the store and there the manager also argued with me. I have a service teck scheduled but still no feet comming
                      by
                        Grea5 Customer Service!
                        Home Depot in Harrison OH has the best employees. They don’t just point to the area where they think your product might be….they walk you there and find it for you. If they can’t find it, they enlist the help of other associates for assistance. Much appreciated!
                        by
                          • Recommended
                          Appliances
                          Bought a Maytag set washer and dryer commercial series there’s an old man it works in appliances it is super knowledgeable and helpful highly recommend looking for an old man in appliances…
                          by
                            • Recommended
                            Entered the store with a return and the lady at the front desk was rude, answered with ugh huh an...
                            Entered the store with a return and the lady at the front desk was rude, answered with ugh huh and grunts and noises. I was a tad upset. THEN there was a younger woman that helped us with storm doors and was so nice ,pleasant and very helpful. Our cashier Tammy was amazing, very nice, helpful and considerate. Those two ladies turned our entire trip around and definitely made up for our treatment at the front desk. Thanks Ladies! First impressions are always remembered so if you are at the service desk remember that!
                            by
                            • Verified Purchase
                            • Recommended
                            2 found this review helpful
                            I have always had good service at this store. The employees are friendly and helpful.
                            I have always had good service at this store. The employees are friendly and helpful.
                            by
                            • Verified Purchase
                            • Recommended
                            Friendly employees well stocked and clean
                            Friendly employees well stocked and clean
                            by
                            • Verified Purchase
                            • Recommended
                            Great customer service. Made ordering carpeting and tile easy.
                            Great customer service. Made ordering carpeting and tile easy.
                            by
                            • Verified Purchase
                            • Recommended
                            They have Sheet Rock brand drywall which does seem to be lighter and stiffer than other brands I ...
                            They have Sheet Rock brand drywall which does seem to be lighter and stiffer than other brands I have purchased at other stores. It was easy to load, check out and get back home to get the job done.
                            by
                            • Verified Purchase
                            • Recommended
                            Store was clean, aisles well marked and well stocked. Staff available to gladly provide assistanc...
                            Store was clean, aisles well marked and well stocked. Staff available to gladly provide assistance. Cashier Jack Was especially helpful.
                            by
                            • Verified Purchase
                            • Recommended
                            The store had a limited number of items on display and I wanted to go a the store to price new ma...
                            The store had a limited number of items on display and I wanted to go a the store to price new materials for my master bathroom
                            by
                            • Verified Purchase
                            • Recommended
                            This store treated me and my grandaughter like we were royality, I have never been treated like t...
                            This store treated me and my grandaughter like we were royality, I have never been treated like this in ANY STORE, amazing treatment. This is my store forever. Had no trouble finding anything, actualy had an escourt for our shopping the whole time from the start to unloading our cart. I give this store a 10+
                            by
                            • Verified Purchase
                            • Recommended
                            The store is clean and a lot of products on shelve , no long waitinglist, helpfull employers, spe...
                            The store is clean and a lot of products on shelve , no long waitinglist, helpfull employers, special flooring.
                            by
                            • Verified Purchase
                            • Recommended
                            Went in to buy a refridgerator. Met Jim the Gem in appliances He sold us there perfect refrigerat...
                            Went in to buy a refridgerator. Met Jim the Gem in appliances He sold us there perfect refrigerator and showed the matching stove and over head, they are next on or list, in and out easy peasy. Great visit to Home Depot !!!!
                            by
                            • Verified Purchase
                            • Recommended
                            The employees were very helpful to my finding what I was looking for!
                            The employees were very helpful to my finding what I was looking for!
                            by
                            • Verified Purchase
                            • Recommended
                            We arrived right before closing, with my special needs SIL, who needed a new washer. They could h...
                            We arrived right before closing, with my special needs SIL, who needed a new washer. They could have easily told us they were closed and we would leave. I live an hour away from her and would have lost a whole other day helping her with this purchase if the staff at this store were not so kind. Appliance dept employees were gone for the day. We found another clerk who got the Asst. Mgr. to come and help us. He was wonderfully considerate of my SIL, even though she was very rude(yes, part of her issues). He took us to a clerk at check out who was also wonderful when my SIL said she didn't have ID to pay by check. We took care of that issue, and the washer will be at her home soon. Thank you Home Depot.
                            by
                            • Verified Purchase
                            • Recommended
                            The store is clean, friendly environment and wide selection. The staff are very friendly! It bea...
                            The store is clean, friendly environment and wide selection. The staff are very friendly! It beats going to Lowe’s.
                            by
                            • Verified Purchase
                            • Recommended
                            I was looking for something in the gardening section. Two employees were working (slowly) on putt...
                            I was looking for something in the gardening section. Two employees were working (slowly) on putting together a wheelbarrow. Never asked if I needed help or offered to assist in any way. I might have been invisible. I had to squeeze past one to get what I needed. Sure, I want to spend money at a place like this.
                            by
                            • Verified Purchase
                            1 found this review helpful
                            Tammy the cashier is always friendly and great to deal with
                            Tammy the cashier is always friendly and great to deal with
                            by
                            • Verified Purchase
                            • Recommended
                            came in for flooring and deanna was very helpful
                            came in for flooring and deanna was very helpful
                            by
                            • Verified Purchase
                            • Recommended
                            sales person was excellent.
                            sales person was excellent.
                            by
                            • Verified Purchase
                            • Recommended
                            Showing 1-30 of 360 reviews

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