#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk
Tool & Truck Rental(787)262-0400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 9:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
Km 84.3 - Rd. Pr 2
Hatillo, PR 00659
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Customer Store Reviews

  • 4.8 out of 809 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (809)
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Showing 1-30 of 809 reviews
Easy Accesses
I like this store because of it easy accesses to what I am looking for.
by
    GIFT REWARD SWEEPSTAKES
    MY RECEPPT SAYS THE GIFT CARD REWARD IS $ 5,000.00. THIS SITE SHOWS ONLY A $1,000.00 REWARD. SOMETHING IS DEFENETLY NOT RIGHT AND MISSLEADING
    by
      At Hatillo Store Always with an extraordinary excellent service
      At Hatillo Store Always with an extraordinary excellent service. Everytime single time; the service of all the ppl at this store is over the top. Great environment across all seasons and in Christmas Time.
      by
        Great experience always
        I bought a week ago… and today I will have to visit the store again
        by
          • Recommended
          The most complete HD on the island
          Most complete store on the island. By far my favorite
          by
            • Recommended
            i found it
            best experience ever, the seller did everything possible to make our day easy and fun
            by
              • Recommended
              Awesome Customer Service
              Purchase a Cub Cadet XT1 Enduro LT 46 in. 23 HP V-Twin Kohler 7000 Series Engine Hydrostatic Drive Gas Riding Lawn Tractor, Excellent product and the representative, Eddie, was incredible. Amazing Customer Service. Thanks!
              by
                Review the Hatillo Store
                I'm satisfied with the treat I got in the store and the Employees were very helpful and very polite.
                by
                  • Recommended
                  Allways a pleasure shopping here
                  Allways good and helpfull employees like Carolina at Check out
                  by
                    • Recommended
                    Contact Service
                    This store is VERY DIFFICULT to get in contact being the store does NOT answer phone calls. Had to call a different store for them to call internally to answer calls.
                    by
                      • Recommended
                      Can’t wait!!
                      I bought a Whirlpool Refrigerator and matching electric stove among other things that I am very exited for the delivery day next next Thursday. Sorry no fotos to show because I haven’t received them yet, but they are really nice and convinced for us.
                      by
                        • Recommended
                        excellent and friendly staff
                        Ii went to buy an outdoor gazebo and I was pleasantly surprised to the help I received from a lady in the dept. very kind and knowledgable
                        by
                          • Recommended
                          Great store!
                          Employees are very knowledgeable about everything at the store. Special thanks to Marcelino that when above and beyond for me. Thank you!
                          by
                            • Recommended
                            Great store
                            Found everything I needed and fast.Good employees
                            by
                              • Recommended
                              Excellent Employee Service
                              I bought a garage light fixture that I had bought a while back. Excellent product BBrightultra Beyond Bright Ultra.
                              by
                                • Recommended
                                Great store whit very kind employees
                                I will encourage friends and family to buy at homeDepot...
                                by
                                  • Recommended
                                  CORPORATE CUSTOMER SERVICE TRAINING
                                  PROVIDE UPDATED CUSTOMER SERVICE REPRESENTATIVE TRAINING OR IMPLEMENT A NEW ONE FOR ALL EMPLOYEES/SUPERVISORS IN HATILLO.
                                  by
                                    • Recommended
                                    Great service
                                    Tools and other house things
                                    by
                                      • Recommended
                                      THE BEST
                                      I LOVE THIS STORE. EVERYTHING YOU NEED YOU CAN FIND IT IF NOT THEY WILL INVENT IT.AND THE EMPLOYEE ARE THE BEST.AND WELL TRAINED
                                      by
                                        • Recommended
                                        Helpful staff
                                        I bought few items to shorten a water line and had to go to different aisle and throughout the search for the items, the staff was always there to lend a hand.
                                        by
                                          Employees are very helpful
                                          Great service from employees.
                                          by
                                            • Recommended
                                            Great experience!
                                            I went to look for a replacement lamp for my kitchen fan that I had bought several years ago. When I couldn't find it in the area I was told to by the stock person I continue shopping. When I the stockperson saw me again and ask me if I found what I was looking for I told him no, he went out of his way to get it for me. He got on a standing ouft and retrieved it from the top shelve where boxed unpacked merchandise is kept.
                                            by
                                              • Recommended
                                              The review was a must.
                                              Phalisha M. Negron Negron is amazing employee. She truly had patience and was very professional at all times. She had excellent communication with us. Her interactions with us, behavior, and attitude, always display an authentic concern for our ideas and feelings. She is a floor specialist but took care of us regards all and any other department. She ensured whatever we needed; we were taken care of. She was hand on herself. She covered all bases, which allow us to only stick to her and have the best experience. Doing so represented the company well and ensured a positive customer experience. She really was an ambassador for Home Depot. Represented the company and their ideals. What can I say about Elbin? MY gosh, he went above and beyond expectations. They say no one is indispensable but we are telling you, you need an Elbin (Assistant Manager) in your store. SO respectful, so patience, multitasker, problem resolver, attention to detail, you can count on him not to ignore your concerns. Very busy man. We could have him for a little bit, here and there, but every minute with him things got accomplished. We had the privilege to have Jayson, cabinet specialist, take care of us once. (Thought we would have him again, but, that's when Phalisha came into the picture.) Mr. Jayson very humble, hardworking man. He had speed. That we really appreciate. When we asked for his help initially, he actually was helping literally 4 people at the same time. He did no complaining. Added to that he didn't forget what each and one of the customers was needing. You could see, for him, customers came first. Multitasker x 10. He had some knowledge of all departments. Good customer service. Thanks a million. We will for sure look forward for their assistance us as we continue using Home Depot for personal and our businesses, in Puerto Rico area, as our preferred home improvement retail.
                                              by
                                                • Recommended
                                                Enough space and Clean areas
                                                Enough spaces between isles and clean areas
                                                by
                                                  • Recommended
                                                  Good
                                                  I want more good deals
                                                  by
                                                    • Recommended
                                                    Birds pup ay articles in the Garden store which creates sickness to the stores customers due to high volume of pup
                                                    Birds pup ay articles in the Garden store which creates sickness to the stores customers due to high volume of pup
                                                    by
                                                      Great store, has almost anything you need
                                                      I purchased all my paints related materials
                                                      by
                                                        • Recommended
                                                        Exelent attendance
                                                        the employees envolved in my search for the item I was looking for work to the max to satisfy my need
                                                        by
                                                          • Recommended
                                                          Quality Paínts..
                                                          Got the best and most knowledgeable paint guy...
                                                          by
                                                            • Recommended
                                                            Best store ever.
                                                            I like the price’s and the garden store.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 809 reviews

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