#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk
Tool & Truck Rental(787)262-0400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 9:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
Km 84.3 - Rd. Pr 2
Hatillo, PR 00659
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Customer Store Reviews

  • 4.8 out of 809 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (809)
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Showing 1-30 of 809 reviews
Great
Great store, Ivonne was fantastic!
by
    • Recommended
    Is good experience
    I like the people of hatillo store. Great crew
    by
      • Recommended
      Friendly employees, willing to help.
      In my visit in February 16 the cashier was very helpful and patient.
      by
        • Recommended
        Everything I wanted, I found it.
        So happy with my orchids
        by
          Good service
          Employee assisted me during the purchase and cashier was very polite. Both were very helpful.
          by
            • Recommended
            Great features
            Great service great employees
            by
              • Recommended
              Great products. Great People. Great service.
              I always buy paints, light bulbs, electrical, bath things, rugs cleaner, among others and I always get satisfaction and good service.
              by
                • Recommended
                Amazing
                Employees were really helpful!
                by
                  • Recommended
                  Buying a washer and dryer
                  Very disappointed no one will help and every time I try to get help employees will say that's not my area
                  by
                    Nice place to have fun
                    I am happy to buy things for home a d Christmas decoration.
                    by
                      Excellent Customer Support
                      Great Customer Service
                      by
                        • Recommended
                        Customer Service is lacking
                        This store has always had poor customer service. I travel between PR and NJ every two months and utilize Home Depot for personal and business in both states. This store has always troubled me with the poorly trained staff and rudeness displayed by employees.
                        by
                          I found everything I needed,employees very attentive. Will visit again soon.
                          I just purchased my sink and a beautiful faucet for my new kitchen.
                          by
                            • Recommended
                            Great features
                            Almost always find what I'm looking for, most of the associates are very friendly and helpful.
                            by
                              • Recommended
                              Impeccable Store
                              Definitely the place to stop if you're looking for anything related to woodworking, electrical or gardening.
                              by
                                • Recommended
                                Love the store
                                We have buy so many things and everything has been A+
                                by
                                  • Recommended
                                  Hat
                                  I made my purchase and happy I did.
                                  by
                                    Great attendance!!!
                                    The group of employees that works in HD of Hatillo are very kind, attentive and ready to respond all your questions… keep the good work!!
                                    by
                                      • Recommended
                                      Customer service A+
                                      Employees are ready and always willing to help.
                                      by
                                        Katherine
                                        Night light and two keys
                                        by
                                          • Recommended
                                          EXPERIENCE
                                          GOOD STORE AND THE SERVICES
                                          by
                                            • Recommended
                                            CHECK OUT LINE
                                            I KNEW WHAT I WANTED GOT MY ITEM & HAD TO WAIT ON A SINGLE LINE. THERE SHOULD BE TWO LINES ONE (1) FOR SELF CHECK OUT & ANOTHER FOR REGULAR CASHIERS. SOME PEOPLE DO NOT EVEN KNOE HOE TO USE SELF CHECK OUT MAKING WAITING TIME LONGER.
                                            by
                                              • Recommended
                                              Yes!!! Found it.
                                              Simply very satisfied with my shopping at Home Depot because the employees helped us with our purchase.
                                              by
                                                • Recommended
                                                Paint Counter thumbs down
                                                The paint counter at the Hatillo store needs improvement, organization and customer service are not priorities there. Rest of the store areas employees are friendly and customer service directed, I live far from the store but have made it my preferred hardware store to buy all my shopping needs.
                                                by
                                                  • Recommended
                                                  Convenient its the word
                                                  It is very convenient to be able to find soecualized products like PL530 mirror, marble & granite adhesive.
                                                  by
                                                    Great store and convenient.
                                                    by
                                                      • Recommended
                                                      Ryobi trimmer
                                                      Love this trimmer makes my life much easier.
                                                      by
                                                        • Recommended
                                                        Great, clean and well organized garden
                                                        My experience at the garden area was the best. Ana keeps all clean, organized and well supplied. She makes sure the customers need are all met. She answered all my family questions and even when she was so busy she took us to the specify requested plants, soil and fertilizer making us feel valuable. She was so busy and constantly organizing and replacing back to place what some customers messed up. She did so happy and polite. Every place should have a person like her. She is keeping that place so clean, supplied and organized. That garden Never been better than now. Awesome job!
                                                        by
                                                          • Recommended
                                                          NEW ITEMS ALL THE TIME
                                                          EVERYTHING I PURCHASE, IM SATISFIED WITH.
                                                          by
                                                            Great Features
                                                            Most of the employees are always friendly and they help you when you ask for help.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 809 reviews

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