#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(828)261-2404
Tool & Truck Rental(828)261-2405
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1530 8th Street Dr Se
Hickory, NC 28602
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Customer Store Reviews

  • 4.6 out of 481 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (481)
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Showing 1-30 of 481 reviews
Product in stock and excellent customer service!
Picked a washing machine and got it purchased and loaded so fast. Bre was amazing! Francis too!
by
    • Recommended
    Excellent Sales Associate in Appliances
    Sales Associate took time to research and recommend.
    by
      • Recommended
      This store is always clean and items always in the store!
      I bought a washer and dryer and love it! Now I am looking for a gas stove.
      by
        • Recommended
        Rude cashier
        Two stars because I found what I was looking for. I shop frequently at home improvement stores. Today I had the misfortune to have an extremely rude cashier in the garden center, she must have been absent when the customer skills class was taught. My experience with her was unpleasant from the first moment until she practically threw the receipt at me. Her attitude and behavior was totally unacceptable.
        by
          CSR at Self Checkout
          Please be aware, this store does not hire and train CSR reps to assist checkout. No care or professionalism available.
          by
            Better prices and service
            I like going to Home Depot because you can find someone to answer questions. The prices are comparable to others but sometimes better. Everything has gotten so expensive but of course that's not home depots fault but the govt..
            by
              • Recommended
              Great visit
              Been to this store many times over the years.. but Jonathan and Tatum made this visit a great one by going out of their way to help me!
              by
                • Recommended
                No help
                Hard to get anyone to help in this store, and I hate the all self checkout you need cashiers
                by
                  Courteous and Knowledgeable sales clerks in kitchen appliance dept
                  I found the sales lady gone very friendly and knowledgeable of the various brands of refrigerators. She listened to my “wants” and told me how to take measurements for an appropriate size refrigerator that my kitchen space could accommodate without sacrificing my top priorities. Thanks Dee for being patient with me.
                  by
                    • Recommended
                    home depot
                    was a great visit.store was clean,was easy to find what i was looking for,employees were friendly and eager to help.was a good experience.makes me want to come back.
                    by
                      • Recommended
                      Clean store, easy to find items, bays make good so it is easy to find product
                      We bought a storm door and doggie door, was very pleased in the help we received from the employees
                      by
                        charged for items i did not get
                        i was charged for items i did not get and when i contacted Customer Service they said there was nothing they could do about it. i plan on disputing the charge on my credit card.
                        by
                          Friendly and competent service
                          The service and knowledge in the appliance department helped ease my anxiety and make me feel good about the decisions made.
                          by
                            • Recommended
                            THIS IS THE PLACE
                            I HAVE ALWAYS TOLD MY WIFE IF I WAS LOOKING FOR A JOB HOME DEPOT IS WHERE I WOULD GO
                            by
                              • Recommended
                              Customer wervice
                              Emily was talkative as always
                              by
                                • Recommended
                                Great experience so far
                                My wife and I searched the websites, consumer reports and ads for a new washer and dryer. We found the best prices and selection at Home Depot. This store in particular stood out to us. Huge selections, clean, well stocked and organized. The store associate Rich was very friendly and knowledgeable about the products and helped us make the best decisions for our needs. It’s rare to find people to help you these days but this store brings that all back. Very nice to see!!
                                by
                                  • Recommended
                                  Damp Rid 3-pk, Hanging Bags
                                  I love this product, and especially after the amount of rain we got from Hurricane Nicole.
                                  by
                                    • Recommended
                                    This is a great place....
                                    great place to shop for supplies, most employees are eager to help with suggestions.
                                    by
                                      • Recommended
                                      Friendly Associates
                                      Shopped today and was very pleased with all the help received by the associates. Denise was very helpful at checkout and helped us find our military discount on the webpage we had signed up for. Thanks again Denise
                                      by
                                        • Recommended
                                        Changed policy
                                        We appreciate every business that offers military appreciation in the form of a discount . BUT when the policy changes without notice and the clerks were adamant that they couldn't and wouldn't help is unacceptable. I for one feel that being forced to create more crap online and to hold my discount hostage is terroristic
                                        by
                                          Hard to get help from employees didn't really see any around.
                                          Only issue was to find somone to help me.
                                          by
                                            • Recommended
                                            Customer Service
                                            Sarah at the customer service desk needs customer service training.
                                            by
                                              Super employee!
                                              Chris did an awesome job helping me. He’s the best associate I’ve ever had from anywhere. Great personality!
                                              by
                                                • Recommended
                                                Great Place to Shop
                                                I am new to home repairs and the different departments are nice in trying to assist me with my questions and needs. And if I purchase the wrong items, they will return it no questions asked.
                                                by
                                                  • Recommended
                                                  great service
                                                  an employee was quick to stop what she was doing and help us find products available AND WAS EXTREMELY HELPFUL
                                                  by
                                                    • Recommended
                                                    Very well informed about the products
                                                    Bought new lawn tractor and was told all the information on the mower
                                                    by
                                                      • Recommended
                                                      Very efficent
                                                      I bought guttering and liquid nails was very satisfied all items were in stock
                                                      by
                                                        • Recommended
                                                        Old man attendant at self checkout
                                                        He was rude and demeaning when I needed help when the register had an issue.
                                                        by
                                                          Great employees
                                                          Real helpful They are.
                                                          by
                                                            Excellent Service
                                                            Home Depot Appliances Employees were the best customer service and sales people I have had contact with in a long time. It really felt like they cared for my satisfaction and not as if they were just there to do a job.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 481 reviews

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