Reviews for High Point #3633

I appreciate the online home depot as well as the brick and motor locations. The selection of toilet seat lid was perfect. The lid does not slam down. It matches my floors perfect.

An employee by the name of Ronnie G provided me with excellent customer service that makes me want to always come back to this location. He helped me find all necessary items to start my garden- in 3 different areas of the store, had to use a pallet jack to get more garden blocks, cut wood, assisted me at check out, gave me great advice, and helped load my car. I couldn’t have done it without him. Thank you Ronnie!

I needed to purchase 3 kitchen appliances , went in to store 3633 highpoint, NC, was pleased to receive great customer assistance from Teresa, she was very helpful and concerned with making my purchases informative. I appreciate her approaching me, and I didn't have to scamper all over the store to look for someone to help. I'm a senior and this is a large store, so going all over to find an associate isn't feasible.

I bought a smoker from Home Depot. I received wonderful service from the time I walked in the store till I left.

Tim and Cherrone I felt went above and beyond to hear my paint issue and help me to get the match I needed and the supplies.

GREAT EXEPTIONAL SERVICE THANKS, MARIANA

Super helpful and super friendly staff in the garden center. Go above and beyond for you.

I'm always able to get what I need without any issue at this store and the employees are always so friendly and helpful.. Especially Charlene!!

We are in this store all of the time. Between rental property and remodels, we are on a first name basis with some employees. Friendly service and whatever I need is always on the floors.

My transaction was initially not going in a positive direction until a sales associate that really cared, named Maureen stepped in. What an asset to the company! Thank you for making my experience a positive one!

I went in for paint supplies and paint. The service was great and fast. 100% to the High Point Home Depot Store.

Just ordered a walk in shower kit, so easy with staff assist. Can't wait for it to arrive!!!

2 thumbs up for everything I have purchased at Home Depot

I gave up shopping because if the poor customer service provided by your chief competitor. Today when shopping your store, not one employee asked if I needed help finding what we had come for. Also, despite using the app, the merchandise we were attempting to find was not in the location indicated on the app. Time to get back to basics. Almost everything in your store can be ordered in line. If your customer is in the store the least you can do us to try and make the effort they have expended a pleasant experience. If we wanted to use the computer to find merchandise we would have stayed home. In this case, your lack of interest cost you a sale.

Went into High Point Home Depot store to buy flooring and David helped so much. He was a pleasure to work with!

I'm happy to buy a electric water heater and a full set of installation accessories with the help of your friendly customer assistant.

Purchased an entry door with ease due to knowledgeable associate

The cashiers at pro desk will help u immediately if you need it. They also go the extra mile for you.

I had a wonderful experience with the Millwork Department at the High Point, NC Store # 3633. They were a great help in guiding me through the replacement of my bathroom and bedroom doors.

Cherrone and cliff did a fantastic job of helping me find what I needed. Thanks a bunch!

Alicia M. was very helpful. We rented an 18” trencher for a job. She showed us and explained how to operate the trencher, she checked us out for our other purchases for the job and she was very helpful upon returning the piece of equipment. Great experience.

Every single time I try to get MY cash back on my purchases they always say I cannot get my cash back. It’s so annoying because I know for sure you have the option of cash back on debit card purchases. No one really uses cash anymore!

Hats off to Janet in garden area and Derrick Royal!! They were super helpful today. Derrick helped me get the large bags off the shelf and stacked them in my car. They were both so very nice and also extending their help to the other customers shopping.

This store has the best customer service. David is the Santa Clause of flooring - he is so knowledgeable about his products and took him time with us so we could make an educated decision. We are so happy with the customer service here and can’t wait for our carpet to be installed!

I purchased custom blinds and the store employee exceeded my expectations.

I went to Home Depot to see about getting a vinyl window replaced that has frosted up on in between the glasses, the associate was very helpful in scheduling someone to come out and access the situation. They were also very courteous and seemed to care about your needs.

Jordan was VERY helpful helping us find everything we were looking for and helping us load it. The cashiers were also very helpful

Thank you for your patience and professionalism!

Mari was exceptionally rude to me at check-out and embarrassed me when I told her I did not know how to access my military discount.

I wish you had a store closer to Lexington, NC.