#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(503)615-5404
Tool & Truck Rental(503)615-5410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1950 Se Minter Bridge Rd
Hillsboro, OR 97123
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.5 out of 517 reviews
90%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (517)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 517 reviews
Always have good employees to help
I have shopped here since it opened. I have always been able to get in and out with no difficulty till the last time when I stopped for lumber and found tool boxes displayed leaving no room to load a cart. I left
by
    they will always have the newest features
    we are always pleased with the product we selected
    by
      • Recommended
      Screwed again
      If you were really interested in honest reviews, you wouldn't apply all the limitations. I don't know why I bothered. I know I won't bother to go to Home Depot again unless it is my only choice.
      by
        1 found this review helpful
        Inventory issues
        store is almost always out of stock of common items I buy, signage is frequently missing advising price and and bulk discounts. The isles have extra displays in them on the floor making it difficult to maneuver carts and get around people quickly and safely even without a cart.
        by
          • Recommended
          Convienent Location
          Great selection of items, friendly and informative staff, Good place to go for your needs.
          by
            • Recommended
            Customer Service Excellence
            I shop at this store frequently for work and home. The staff is always helpful and very friendly. They have a lot of stock on hand and if they don't have will always help you locate one at another store.
            by
              Check your charge statement
              We used the self check out, paid with card for items, receipt showed we paid in full ONE TIME. Was a weekend, checked our card charges on Monday, Home Depot charged our card two more times for the same items. We did not have the time to challenge the charges due to a surgical procedure that required home care for 7 days. I would suggest you double check your charge card statement when buying at this store.
              by
                The store that solves most of your home needs.
                I bought a charcoal grill burner and building blocks for our house and I am happy to the new look.
                by
                  • Recommended
                  Thank you cashier Jenny
                  November 7th I was in to grab a few things and you were very helpful, cheerful and friendly. You checked the price of an umbrella for me and made an extra sale by being pro-active.
                  by
                    • Recommended
                    Lumber Department is awesome
                    Whenever I go to this Home Depot, the Lumber department employees are helpful and always ready to answer questions or help cut wood. Every single time I go to the Hillsboro location, I've seen Jose and Vin hard at work but still make sure I get help. They have both been patient, especially when I needed wood to be cut to exact dimensions.
                    by
                      • Recommended
                      Great experience
                      I always shop from Home Depot because their tools and products are very reliable
                      by
                        • Recommended
                        Kitchen remodel
                        Poor service ...would not recommend
                        by
                          Poor service and training
                          Cashier called for someone to load my truck but after half an hour he left on break and never followed up. Ended up having to talk to a manager for service.
                          by
                            Returns Not Allowed
                            I bought a sprinkler to find out later it doesn't have a regulator inside. When I tried to return. The returns agent Hailey gave me a lot of grief that my receipt said no returns accepted. When the item is returnable. I will be filing a corporate complaint.
                            by
                              Return Policy
                              Home Depot has a horrible return policy and they treat everyone like they are common criminals. I was discussed and disappointed with their return policy and their customer service as a whole.
                              by
                                Product Delivery
                                Hello. Your internet information, phone sales opportunity, offer of free delivery and special pricing are a great money saver for me. I am elderly and live about 45 miles from your store and the cost of driving there would have made the difference of buying locally or ordering from you. Thank you for this cost savings as I am on limited income.
                                by
                                  • Recommended
                                  I love the friendly atmosphere
                                  Im glad to buy materials for my jobs
                                  by
                                    • Recommended
                                    Dirty and understaffed
                                    Not enough staff. Huge line to check out, with no humans at a cash register or even watching over the self-check stations, most of which needed an attendant. Store was noticeably dirty.
                                    by
                                      Good chainsaw
                                      I bought chainsaw and enjoyed using it to cut off some tree branches it worked wonderfully.
                                      by
                                        • Recommended
                                        HD DIY
                                        Damien & Maria are great to work with in the Pro shop.
                                        by
                                          • Recommended
                                          Back wall is that drawer the crap gets thrown into
                                          I needed som foam board and it was placed on the back wall that fully blocked with carts of merchandise. I had to move six loaded carts to safely get to the product as two employees walked pass looking at me. Not one ask me if I wanted help. This store is crap. I wish I took picture and upload, didn't even think about that.
                                          by
                                            GREAT CUSTOMER SERVICE
                                            My experience was not so good earlier at a different store, but when I came into Home Depot, they really helped to improve my day. The knowledgeable, friendly service was beyond my expectations and the assistance provided was well worth the trip. GREAT JOB HOME DEPOT!
                                            by
                                              • Recommended
                                              great service
                                              very helpful and answered all questions
                                              by
                                                • Recommended
                                                Area Rug
                                                I purchased an area rug. It is very nice quality and the price was great. Thomas carried it to my car and loaded it into my trailer. Very helpful and appreciated.
                                                by
                                                  Great Checker!
                                                  I was tired and a little frustrated when I got done shopping today. Ashley at the cash register was a pleasant finish to my visit. Much better than the "scan it yourself" machines!
                                                  by
                                                    • Recommended
                                                    LOOK FOR JOHNY OR MARIA
                                                    Our business buys quite a lot from Home Depot, and we are in there nearly daily. Over the 10 years we have been in business I have never had a better experience than that provided by Johny and Maria at the service desk. They are knowledgeable, quick, and so pleasant to work with. Johny consistently goes above and beyond the call of sales, and he is my go to when I enter the store. Thanks for keeping our business running! You're all SO VERY appreciated!!!
                                                    by
                                                      Had on hand
                                                      Was extremely pleased to find what we were looking for after checking with a # of other stores, which had non!
                                                      by
                                                        • Recommended
                                                        Never disappointed with assistance and availability of products.
                                                        Never disappointed with assistance and availability of products.
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        The order that l made at the Pro desk was easy and was done very well by Associate.
                                                        The order that l made at the Pro desk was easy and was done very well by Associate.
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        I often dread having to shop at Home Depot. On my visit today, I needed to cut a piece of board ...
                                                        I often dread having to shop at Home Depot. On my visit today, I needed to cut a piece of board and the power saw had an "Out of Order" sign on it. Francis was the person helping me and he offered to hand saw my piece and I really appreciate it.
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        Showing 1-30 of 517 reviews

                                                        Nearby Stores

                                                        Find Another Store

                                                        13700 Nw Science Pk Dr

                                                        Portland, OR 97229

                                                        7.07 mi

                                                        Tool & Truck Rental

                                                        (503)646-1525

                                                        Pro Service Desk

                                                        (503)526-8428

                                                        Mon-Sat: 6:00am - 10:00pm

                                                        Sun: 7:00am - 8:00pm

                                                        4401 Sw 110th Ave

                                                        Beaverton, OR 97005

                                                        8.29 mi

                                                        Tool & Truck Rental

                                                        (503)605-4408

                                                        Pro Service Desk

                                                        (503)605-4402

                                                        Mon-Sat: 6:00am - 9:00pm

                                                        Sun: 7:00am - 8:00pm

                                                        20260 Sw Pacific Hwy

                                                        Sherwood, OR 97140

                                                        10.87 mi

                                                        Pro Service Desk

                                                        (503)625-4784

                                                        Mon-Sat: 6:00am - 9:00pm

                                                        Sun: 7:00am - 8:00pm