#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(512)252-6234
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
13309 I-35 North
Austin, TX 78753
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Customer Store Reviews

  • 4.7 out of 478 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (478)
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Showing 1-30 of 478 reviews
The staff here are wonderful and are always willing to help a customer. I have always leave feel...
The staff here are wonderful and are always willing to help a customer. I have always leave feeling like I have what I came for and the whole experience was great from the parking lot through the store and back to my truck.
by
  • Verified Purchase
  • Recommended
The Home Depot at Howard and I-35 is convenient, clean, friendly, knowledgeable and stocked well....
The Home Depot at Howard and I-35 is convenient, clean, friendly, knowledgeable and stocked well. I always find things I did not realize I would really need and use at a later day! Associates are always quick to help and point me the right direction!
by
  • Verified Purchase
  • Recommended
Sohelee in garden center was very helpful.
Sohelee in garden center was very helpful.
by
  • Verified Purchase
  • Recommended
Close to my House - Always able to find what I am shopping for - never disappointed - Thanks Dog
Close to my House - Always able to find what I am shopping for - never disappointed - Thanks Dog
by
  • Verified Purchase
  • Recommended
Mona, Monic, and Juan were very helpful and patient with me. They helped me find everything I nee...
Mona, Monic, and Juan were very helpful and patient with me. They helped me find everything I needed and they also helped load it onto the bed of my truck. In addition, the made sure I had all the proper gauges, hoses, and adapters that I needed. I appreciate all their hard work and effort.
by
  • Verified Purchase
  • Recommended
Incredible customer service from Diana. Just incredible. Called to inquire whether a product was ...
Incredible customer service from Diana. Just incredible. Called to inquire whether a product was in stock. It was not. A floor model became available and Diana tracked us down by phone. She was so upbeat and helpful! Rarely do you see such amazing service. Kudos to Diana.
by
  • Verified Purchase
  • Recommended
Great pro sales team...Wes and Jen are amazing
Great pro sales team...Wes and Jen are amazing
by
  • Verified Purchase
  • Recommended
I went in to find a bagster, I was told to go to all different isles by four different employees....
I went in to find a bagster, I was told to go to all different isles by four different employees. I finally met Carol who was the sweetest lady! She had just hurt her shin but she still made sure to walk me to the isle and helped me find exactly what I was looking for limping and all. I’ve never written a review before but definitely thought it was worth it for her.
by
  • Verified Purchase
  • Recommended
I live near the Pflugerville store but always come to this store because they always have invento...
I live near the Pflugerville store but always come to this store because they always have inventory of what I want and the employees are so helpful and friendly!
by
  • Verified Purchase
  • Recommended
Love this location of Home Depot. Their employees are truly knowledgeable and some of the most he...
Love this location of Home Depot. Their employees are truly knowledgeable and some of the most helpful I've encountered. Way to go Home Depot.
by
  • Verified Purchase
  • Recommended
Great customer service at this store!!
Great customer service at this store!!
by
  • Verified Purchase
  • Recommended
This is the nearest store to me.
This is the nearest store to me.
by
  • Verified Purchase
  • Recommended
Very friendly staff! Helped me load items.
Very friendly staff! Helped me load items.
by
  • Verified Purchase
  • Recommended
My cashier Lynn (60767) was very helpful and friendly as well as the manager Chris I had to y’al ...
My cashier Lynn (60767) was very helpful and friendly as well as the manager Chris I had to y’al talk to about the rude employee
by
  • Verified Purchase
  • Recommended
I always have a great shopping experience when I visit the Home Depot at 13309 IH-35, Austin, TX....
I always have a great shopping experience when I visit the Home Depot at 13309 IH-35, Austin, TX. The employees are always welcoming and helpful. The store is always clean and well stocked, and employees are helpful with special orders when items are not readily available in the store.
by
  • Verified Purchase
  • Recommended
Very pleasant shopping experience. Always someone around to help.
Very pleasant shopping experience. Always someone around to help.
by
  • Verified Purchase
  • Recommended
The People working here is so nice and friendly. I like Carol . She is so nice .
The People working here is so nice and friendly. I like Carol . She is so nice .
by
  • Verified Purchase
  • Recommended
Good customer service
Good customer service
by
  • Verified Purchase
  • Recommended
I was assisted by Brian who helped me with my home project. As I checked out Anita was very help...
I was assisted by Brian who helped me with my home project. As I checked out Anita was very helpful, patient and professional. She helped me apply for a credit card so I could save money. I love it when a store gives back to their customers.
by
  • Verified Purchase
  • Recommended
The best homedepot store is the one closest to home. Thanks for carrying the tools I was looking ...
The best homedepot store is the one closest to home. Thanks for carrying the tools I was looking for. Klein specifically.
by
  • Verified Purchase
  • Recommended
Lynn and Jordyn helped me at the front end, and they could not have done a better job answering m...
Lynn and Jordyn helped me at the front end, and they could not have done a better job answering my questions clearly and concisely. Thank you!!
by
  • Verified Purchase
  • Recommended
Great customer service!
Great customer service!
by
  • Verified Purchase
  • Recommended
Great store. Ask for Lynn, she’s sweet.
Great store. Ask for Lynn, she’s sweet.
by
  • Verified Purchase
  • Recommended
Employee Carol was extremely helpful who assisted me in getting a charcoal grill at Home Depot.
Employee Carol was extremely helpful who assisted me in getting a charcoal grill at Home Depot.
by
  • Verified Purchase
  • Recommended
Anything is easy to find
Anything is easy to find
by
  • Verified Purchase
  • Recommended
Most likely the best Home Depot ever!
Most likely the best Home Depot ever!
by
  • Verified Purchase
  • Recommended
helpful and friendly employees
helpful and friendly employees
by
  • Verified Purchase
  • Recommended
The associate in the kitchen cabinets was very friendly and helpful in my choosing of the product...
The associate in the kitchen cabinets was very friendly and helpful in my choosing of the product I purchased. The cabinet displays were easily seen and the associate area was clean and sanitized, which I was impressed.
by
    • Recommended
    Always have a good experience with Home Depot
    Always have a good experience with Home Depot
    by
    • Verified Purchase
    • Recommended
    From the front door inward, all the staff were courteous and helpful. They knew exactly where we ...
    From the front door inward, all the staff were courteous and helpful. They knew exactly where we needed to find what we needed. They answered questions and waited patiently for us to ask necessary questions. The store was clean and well-organized. Most HDs are, but the Howard Lane HD seemed to have an extra pound of professionalism.
    by
    • Verified Purchase
    Showing 1-30 of 478 reviews

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