Reviews for Independence #3006

Awesome, knowledgeable and helpful employees. Very friendly and they make this store worth going to over the others.

There's nothing like standing there waiting on a cashier to finish her conversation with the previous customer. While she is well aware you are waiting for her to scan your items so you can be on your way.

In addition to the great product selection this store offers a lot of rental options for equipment that's only used occasionally. This also saves space in a packed garage. They also have truck rental for taking home those items that are too big to fit in a car or SUV. This store has a good selection of products that always seem to be in stock.

Excellent customer service! Everyone is so friendly and helpful. If you need appliances, do yourself a BIG favor. Go to this location and ask for Ms. Linda. You will not be disappointed.

great shopping experience , the employees are really friendly and helpful .

Customer service was above and beyond. Shane is a wonderful employee who truly cares.

Very kind and knowledgable staff.

Of the three major home improvement stores in my area, Home Depot has the best service, in my opinion.

Great customer service. Knowledge and professional.

Very helpful employees and willing to show me where the item is that I need and not just point me to an aisle.

This store consistently has the worst customer service of any Home Depot I have ever visited.

This is our "go to" spot for all things from hardware to home appliances. We've always received excellent service and if we have a problem or complaint, they are quick to resolve it. We always feel respected here and have never encountered a "cranky" associate. Everyone is polite and friendly, eager to help you.

The shower faucett area was relatively well organized but handheld shower heads and handles were non existent.

I had a very good shopping experience at this Home Depot store. The employees I dealt with were friendly, helpful, and capable. The store and parking lot were clean and attractive.

This store's tenured associates consistently deliver excellent customer service and take the time to fully engage and assist when necessary. I have decent shopping experiences at all the surrounding stores but...this store has a much higher standard of customer service from all my experiences.

Appliance specialist, Brian, did a super job of helping me select, order, and coordinate delivery of my dishwasher and refrigerator. Nice selection, good pricing, and excellent service.

Only two people lately that I would trust with my needs Jerry in hardware and kristy but I don’t know what department she works in - Jerry just got back from vacation this week - its a wonder your store is still open Dennis McWherter

Very knowledgeable employees that want to help!!!!

The store had what I was looking for and the products were easy to find. The staff was extremely helpful and it was not difficult to find assistance. The store is always clean when I'm shopping there and I'm so glad this Home Depot is part of our community!

I've never had a bad experience in this store, no matter what problem I might be bringing to them. Every associate I've dealt with has been kind and helpful. Over the years, we've had help from salespeople, cashiers, and customer service. All of them did everything they could to be sure we left the store satisfied.

Don't waste your time!

Hands down, worst experience ever. Not only do I work in retail, I will never set foot in the store again. Placed an online order of over 400 dollars, order gets canceled, no explanation, mind you, I go in, and the same product is sitting there clearly in stock. I then replace it, half gets sent home and the other half pick up. The whole pick up process if awful, they say you can call and they will bring it out, that’s only if you can survive the 30 minute just to speak to someone. Once you go in, so rude. Half way through the conversation my clerk just walks away! Horrible experience.

Find somewhere else to go. Especially if you are doing a curbside pick up. The one shining star was Carmen over at the Pro desk.

Bring someone to help load heavy stuff. You are on your own at this store

Great service, great choice of appliances at good price.

got there early and the wasn't any lines to deal with.

Store was cluttered, 5 store associates I interacted with were not able to help. Store refused to price match items from their own website and sales.

another successful trip to the Home Depot

Another day another trip to Home Depot ! One of my favorite stores to do business at.

YOUR TEAM IS DOING A GREAT JOB AND PLEASE KEEP UP THE GOOD WORK THAT YOU HAVE BEEN DOING. YOU MAKE MY DAY AND PROJECT MUCH EASIER.