#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(760)863-2078
Tool & Truck Rental(760)863-2220
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
42100 Jackson Street
Indio, CA 92203
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Customer Store Reviews

  • 4.6 out of 304 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (304)
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Showing 1-30 of 304 reviews
Great customer service
I've been shopping at the Home Depot for over 5 yrs. I purchase all my lawn care equipment, plants, home improvement, repair projects and always get great return policy and quality on items I purchase.
by
    • Recommended
    The people are always so accommodating and friendly.
    I bought a planter and was charged the wrong price and the manager Oscar and the clerk Pablo assisted with making a correction and they did not give me any push back. It was a very refreshing change from sales staff.
    by
      • Recommended
      Great employees!
      Angela is a really good worker!
      by
        • Recommended
        Store needs more employees or quicker response
        sometimes it's hard to find someone to give you information or answer a question, and when you're told someone is on the way, it still can take longer than I want.
        by
          • Recommended
          Great features
          I have bought many good tools in this store
          by
            • Recommended
            Great Customer Service
            John Nicholas is a great employee. Outstanding and fast cashier
            by
              • Recommended
              Great Store
              Staff is helpful and nice, keep up the hard work.
              by
                Everyone I can across was really nice =). Look for Don in the appliances department, he is extrem...
                Everyone I can across was really nice =). Look for Don in the appliances department, he is extremely knowledgeable and helpful!!
                by
                • Verified Purchase
                • Recommended
                Ray from plumbing ty for all ur help. Ur a very helpful and friendly employee and I can never ty ...
                Ray from plumbing ty for all ur help. Ur a very helpful and friendly employee and I can never ty enough for what u did to help me with my project
                by
                • Verified Purchase
                • Recommended
                The rental center is great, No hassel get in and get out. When I need tool rental this store alwa...
                The rental center is great, No hassel get in and get out. When I need tool rental this store always come through
                by
                • Verified Purchase
                • Recommended
                Store was clean, the employees knew the products and were knowledgeable. The associate that helpe...
                Store was clean, the employees knew the products and were knowledgeable. The associate that helped us have us information that we were not expecting to know but it was helpful.
                by
                • Verified Purchase
                • Recommended
                I just got through spending $25+K at this location because of one employee, Marissa at the ProDes...
                I just got through spending $25+K at this location because of one employee, Marissa at the ProDesk. This is the way employees should be, friendly, kind,generous and professional. She made my experience exceptional as I had problems daily and she made everything work smoothly. If you have a huge project or a small one, she will do back flips to make you happy!
                by
                • Verified Purchase
                • Recommended
                Bad customer service from beginning to the end.
                Bad customer service from beginning to the end.
                by
                • Verified Purchase
                Excellent customer service
                Excellent customer service
                by
                • Verified Purchase
                • Recommended
                I had a great experience at your clean store, especially the orderly manner of finding the items ...
                I had a great experience at your clean store, especially the orderly manner of finding the items we need to buy. Friendly and helpful associates made it easier for me to shop faster. Thanks!
                by
                • Verified Purchase
                • Recommended
                The staff was helpful and most importantly available when needed. A great shopping experience
                The staff was helpful and most importantly available when needed. A great shopping experience
                by
                • Verified Purchase
                • Recommended
                if you want to be treated like A true pro, this is where you'll be doin your shopping
                if you want to be treated like A true pro, this is where you'll be doin your shopping
                by
                • Verified Purchase
                • Recommended
                When you need help you can actually find a staff member more than willing to help you. Items are ...
                When you need help you can actually find a staff member more than willing to help you. Items are fully stocked shelves are never empty
                by
                • Verified Purchase
                • Recommended
                We had great service at the Indio location, which is not our local store but had the items we wer...
                We had great service at the Indio location, which is not our local store but had the items we were looking for. Ricardo's help in the Garden Shop was top-notch. The other two employees we encountered were also very helpful and friendly.
                by
                • Verified Purchase
                • Recommended
                its fire and neat tbh all the hate comments fake af "100" just pretend its the emoji since shawty...
                its fire and neat tbh all the hate comments fake af "100" just pretend its the emoji since shawty home depot don't let me use emojis </3
                by
                • Verified Purchase
                • Recommended
                We came on Tuesday morning to pick up some item that we were told was available just to find out ...
                We came on Tuesday morning to pick up some item that we were told was available just to find out they didn't have it and them the cashier Martina at the pro desk very rude and confrontational putting our stuff away from our reach very nasty attitude yelling so others could hear her and yes we responded back. I won't recommend anyone to this Home Depot.
                by
                • Verified Purchase
                1 found this review helpful
                Yes I would recommend this store. I”m surprised to find that these workers don”t get tired helpin...
                Yes I would recommend this store. I”m surprised to find that these workers don”t get tired helping customers entering the store and directing them towards there needs and that spells “ how doers get more done at the Home Depot “. I LOVE ❤️ this store and will definitely come back more often - Anthony -
                by
                • Verified Purchase
                • Recommended
                Great customer service, Good product knoleage, Don was very helpful on the appliance department T...
                Great customer service, Good product knoleage, Don was very helpful on the appliance department Thanks Don for be so efficient Cary
                by
                • Verified Purchase
                • Recommended
                Terrible, terrible Customer Service! Don’t waste your time!
                Terrible, terrible Customer Service! Don’t waste your time!
                by
                • Verified Purchase
                Associates were very helpful, and quick to help you.
                Associates were very helpful, and quick to help you.
                by
                • Verified Purchase
                • Recommended
                Great customer service, and their staff are very good informed about products.
                Great customer service, and their staff are very good informed about products.
                by
                • Verified Purchase
                • Recommended
                I frequent this store almost daily due to my home repair business. Very rarely do I not find what...
                I frequent this store almost daily due to my home repair business. Very rarely do I not find what I need. Employees are very helpful
                by
                • Verified Purchase
                • Recommended
                I went to the Home Depot on 10/06/20 to purchase some blinds. I had a specific measurement but th...
                I went to the Home Depot on 10/06/20 to purchase some blinds. I had a specific measurement but the associate helping me told me it would fit based on my measurements and that I could come back the next day to have them cut shorter if needed. Unfortunately, the blinds didn’t fit. I went back on 10/07 to have them cut. I arrived at 5:50pm and immediately requested assistance, I was told to wait by the blinds area and an associate would be with me. 20 minutes passed, no one showed up. I went to the customer service desk to request assistance in the blinds area, and while waiting patiently for 10 minutes, one employee looked like she didn’t care to be there, and while waiting there were a total of 6 employees at the customer service desk, 3 of them doing absolutely nothing, I was told that both the employees covering that area were out on lunch at the same time. I requested if there as anyone else that could cut my blinds, they proceeded to take another 10 minutes to try and find someone, only to come back to tell me that there’s no one, instead of telling me to come back later on, or the next day. I left, I tried calling the store manager, waited for 12 minutes, only to be told that he was outside loading a car and I could call back in 10 minutes (no one cared to take my number and have him call back). I went back on 10/08 at 5:30, went straight to the customer service desk, the same employee (woman) with colored hair helped me again, she didn’t even try to call anyone in the department, instead she spoke to an employee that was next to her, and that employee proceeded to tell me that since I didn’t get them cut the same day, there was nothing they could do. Staying calm, I told her that the associate that helped me on 10/06 said I could come back if I needed them cut shorter. She then told me that there was no one in the department to help me, not once did I see her call the department. I proceeded to tell them how ridiculous it was that I’ve come back 2 days in a row, only to have the same issue. I requested to have a refund instead of waiting for this charade to figure itself out. It’s ridiculous to think Home Depot has been in business this long and cannot iron out the same issues that plague many of their stores.
                by
                  1 found this review helpful
                  Had a good visit today, fully stocked items and camilia was very helpful.
                  Had a good visit today, fully stocked items and camilia was very helpful.
                  by
                  • Verified Purchase
                  • Recommended
                  IF YOU NEED ANY HELP IN FLOORING ASK FOR AARON SUPER NICE AND SUPER HELPFUL
                  IF YOU NEED ANY HELP IN FLOORING ASK FOR AARON SUPER NICE AND SUPER HELPFUL
                  by
                  • Verified Purchase
                  • Recommended
                  Showing 1-30 of 304 reviews

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