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Showing 1-30 of 661 reviews
Nov 15, 2020
big variety ,clean and friendly employees...
big variety ,clean and friendly employees...
by
Verified Purchase
Recommended
Nov 10, 2020
Great Service and knowledgeable employees makes shopping a pleasure.
Great Service and knowledgeable employees makes shopping a pleasure.
by
Verified Purchase
Nov 10, 2020
Customer Service Department needs to be looked at as far as knowing what they are telling Custome...
Customer Service Department needs to be looked at as far as knowing what they are telling Customers. I was told I would get 25% off of purchase by applying for a HD card which I did only to get no discount when checking out (even after telling cashier) meaning going back to the Customer Service Desk to wait in line again to cancel purchase because of telling me only 50,00 will be given. I made the purchase (490.00) but what was told was not honored, be sure you get what you are being told, I had other means of paying and would have not lowered my credit score for 50.00. I Have shopped at this store since it has been there and never had an issue, and a little less personal phone use with HD phone lines ringing would be a thought to.improve as a start.
by
Verified Purchase
Oct 25, 2020
Yes the people are friendly ,and clean area I recommend to anyone to get there any time.
Yes the people are friendly ,and clean area I recommend to anyone to get there any time.
by
Verified Purchase
Recommended
Oct 16, 2020
The store is always neat and clean. The employees always willing to help, never have an attitude ...
The store is always neat and clean. The employees always willing to help, never have an attitude like in other places. Great customer service.
by
Verified Purchase
Recommended
Oct 15, 2020
The Lane Ave store has many selections of various items concerning home improvement.
The Lane Ave store has many selections of various items concerning home improvement.
by
Verified Purchase
Recommended
Oct 12, 2020
Amazing store and staff nice friendly smiles
Amazing store and staff nice friendly smiles
by
Verified Purchase
Recommended
Oct 12, 2020
I love this Home Depot. They always have plenty of inventory, whatever I need is always in stock...
I love this Home Depot. They always have plenty of inventory, whatever I need is always in stock. Sandy was my cashier and she had a pleasant attitude and checked me out quickly.
by
Verified Purchase
Recommended
Oct 4, 2020
I always experience great customer service when I shop at this location. Employees are always av...
I always experience great customer service when I shop at this location. Employees are always available and helpful, items are always in stock, checkout is quick and easy and returns are always smooth. I've been to a number of Home Depots and this one is by far my favorite.
by
Verified Purchase
Recommended
Sep 24, 2020
Great place for all your home improvement needs and more.
Great place for all your home improvement needs and more.
by
Verified Purchase
Recommended
Sep 21, 2020
THE STORE WAS VERY ORDERLY AND THE RETURN CASHIER TOLD ME WHICH ISLE # TO FIND FILTERS. WENT IN W...
THE STORE WAS VERY ORDERLY AND THE RETURN CASHIER TOLD ME WHICH ISLE # TO FIND FILTERS.
WENT IN WAS PROMPTLY WAITED ON AND FOUND ITEM AND WAS OUT IN APPROX 15 MINUTES.
I FOUND THE ITEM PROMPTLY
ABLE TO GET ASSISTANCE
STORE WAS CLEAN
ASSOCIATES I SPOKE TO WERE VERY FRIENDLY
by
Verified Purchase
Recommended
Sep 7, 2020
was helpful in most areas. if looking to repair or replace an item take a picture so the employee...
was helpful in most areas. if looking to repair or replace an item take a picture so the employee can better assist you
by
Verified Purchase
Recommended
Aug 30, 2020
The staff that I came in contact with made this big box visit painless. Helpful and positive empl...
The staff that I came in contact with made this big box visit painless. Helpful and positive employees really make a difference at this store. Also I found some the last of the seasons outdoor furniture at an on sale fantastic price!
by
Verified Purchase
Recommended
Aug 28, 2020
Clean and comfortable. Felt safe from Covid while shopping. Employees were generous and welcoming...
Clean and comfortable. Felt safe from Covid while shopping. Employees were generous and welcoming, definitely recommend. They have a wide variety of products and tools!
by
Verified Purchase
Recommended
Aug 19, 2020
Lane Ave. HD is a pleasure to deal with, especially as a Pro member. The Pro Desk team members ar...
Lane Ave. HD is a pleasure to deal with, especially as a Pro member. The Pro Desk team members are extremely knowledgeable/resourceful and make for a more successful experience from beginning to end. Thank you!
by
Verified Purchase
Recommended
Jul 28, 2020
VERY CLEAN.......GREAT CUSTOMER SERVICE! CASHIER LISA GAVE ME 5 STAR SERVICE! THANK YOU HOME DEPO...
VERY CLEAN.......GREAT CUSTOMER SERVICE! CASHIER LISA GAVE ME 5 STAR SERVICE! THANK YOU HOME DEPOT AND THANK YOU LISA!
by
Verified Purchase
Recommended
Jul 15, 2020
Store was clean.Had a good experience with associate as far the way customers are treated with ef...
Store was clean.Had a good experience with associate as far the way customers are treated with efficiency and great respect.I felt welcomed.Store Associate are very helpful when help is needed from them to find an item.
by
Verified Purchase
Recommended
Jul 14, 2020
Over the past 15 or so years this store has gradually declined. Poorly executed "shop keeping". i...
Over the past 15 or so years this store has gradually declined. Poorly executed "shop keeping". i.e. inventory neat, well displayed, price markings clear, etc. Most yards sales and flea markets are better.
This last visit (yesterday, 7/13/2020) plenty of employees in evidence...milling about, chattering etc. Meanwhile the PVC fitting were about as messed up as I've ever seen them. What's more, there was not an employee anywhere in the 2 plumbing aisles. When I tried to get 3 lengths of 3/4" PVC pipe it was all tied up in bundles. I finally just pulled the bundle to the floor, slid 3 pieces out.
The Home Depot at Oak Leaf (about 8 miles away) is everything the Lane Avenue store is not. The contrast is stunning.
by
Verified Purchase
Jul 10, 2020
great customer service would definitely visit again!
great customer service would definitely visit again!
by
Verified Purchase
Recommended
Jul 6, 2020
Good clean store, with great attitudes.
Good clean store, with great attitudes.
by
Verified Purchase
Recommended
Jul 5, 2020
Tend to have what i need when i need it
Tend to have what i need when i need it
by
Verified Purchase
Recommended
Jun 19, 2020
This Home Depot location has very thoughtful and considerate associates that go out of their way ...
This Home Depot location has very thoughtful and considerate associates that go out of their way to help. I definitely recommend visiting this location.
by
Verified Purchase
Recommended
Jun 16, 2020
The only reason I'm writing this review is because Regina the cashier was excellent and her brill...
The only reason I'm writing this review is because Regina the cashier was excellent and her brilliant attitude and pleasant charecter made a lasting impression on me and my son. Great job Regina.
by
Verified Purchase
Recommended
Jun 12, 2020
Great customer service from returns to check out
Great customer service from returns to check out
by
Verified Purchase
Recommended
Jun 9, 2020
Sandy (The check out Lady) understands customer service , with a smile . Very refreshing . My fav...
Sandy (The check out Lady) understands customer service , with a smile . Very refreshing . My favorite Home Depot .
by
Verified Purchase
Recommended
May 28, 2020
If you need it Home Depot got it, super friendly and professional two thumbs up
If you need it Home Depot got it, super friendly and professional two thumbs up
by
Verified Purchase
Recommended
May 21, 2020
store was clean yes product was easy to find and when it was associates was there thxs
store was clean yes product was easy to find and when it was associates was there thxs
by
Verified Purchase
Recommended
May 21, 2020
Best customer service ever - Jackie!!
Best customer service ever - Jackie!!
by
Verified Purchase
Recommended
May 18, 2020
The employees where very helpful and kind and the place was very clean and the stuff was petty ea...
The employees where very helpful and kind and the place was very clean and the stuff was petty easy to find
by
Verified Purchase
Recommended
May 12, 2020
The associates are good and friendly and the prices are reasonable
The associates are good and friendly and the prices are reasonable