Reviews for Jamaica #6928

Store is clean and mostly well stocked. Don't be surprised if the particular item you are looking for isn't in stock. The cashier can be a little uptight sometimes. Other than that, smooth sailing.

Store is neat & clean. Store personnel could provide better customer service

Everything is excellent.

Jose (the Asian employee) is always so helpful as soon as you encounter him. He actively asks if he can help without you asking. He should be put in charge of customer service training. The store is always well stocked. I also often find items on sale here that are not on sale at the other Home Depot Stores.

Staff needs to be more helpful what if an elderly person came in instead?

I would likento recommend the store..but my complaint is that you cannot reach anyone when you call the store. You are constantyly transferred to different departments until you finally get hung up on.

If I could give zero stars I would. Terrible customer service.

Very friendly employees that know there job and I always shop at this location for faster and convenience for myself and my clients.110% all the way.

The customer service at this location is horrible! The worst I ever had to encounter! I had to deal with rude and unprofessional people! I will never go to this store and I will inform everyone I know not to either! I refuse to spend my hard earned money with people that think it’s funny to disrespect you. This one cashier stood out the most named JAMONICA WAS COMPLETELY RUDE NOT ONLY TO ME BUT ALSO TO THE CUSTOMER BEFORE ME! I WILL SHOP ELSEWHERE OR ANOTHER HOME DEPOT I REFUSE TO GIVE THIS LOCATION MY EARNED MONEY! She needs more training because I doubt she acted like this with her hiring manager! She should appreciate her job like when she went to apply for it! If you are unhappy stay home. Don’t bring your bad attitude to work to give it to people spending there hard earned money ! This location needs to go out of business and replaced. WORST EXPERIENCE EVER!

Because they put customer first

THE HOME DEPOT STAFF ARE COURTIOUS AND FRIENDLY, THE STAFF ARE ALWAYS AROUND TO HELP ,STORE IS ALWAYS CLEAN AND PRICES ARE ALWAYS VISIBLE .....

this is store I like to shop

Found exactly what I was looking for easily, helpful assistance, clean store and friendly associates.

The store was clean open sales men were accommodating and most of all the cashier was very warm friendly and helpful

The service is great quick access to what I need help is always available

Jose was very helpful ! He helped me get my cart into the elevator, as well as unloaded the cart into my car for me! Employees who offer that much help deserve promotions.. or some acknowledgement at the very least .

great service, great help and i love how the representative took the time to help me.

Excellent in everything.

Good customer service

I love that place

Very neat and well attended to people

My new addiction. Very helpful staff. Neat and clean well organized and stocked. Very large.

The cashier and customer service staff are beyond rude. I can't say that I've ever had a positive or pleasant experience in that store when I've had to interact with a cashier. They treat you as if they are doing you a favor by doing their job and taking your money. Today, I was asked to throw away the plastic wrapping that came with the products I was returning. This was after the cashier yelled at me because I couldn't understand her clearly through her mask. It was definitely the last straw and I will not be returning to that store. I would rather drive to a different location than continue to patronize that store. And this is sad in times like these when we are really looking at race relations in this country and disparities in the black community. This is a store in my community and it is needed. However, I feel more welcomed and I am treated better in locations outside of my community - communities that aren't black communities. I want to support by community, but not at the expense of my dignity and respect.

Great costumes service and very clean store

Awesome store

Hire more employees

neat store

Store is Very clean, all important items is easy availabl, all employees is very helpfu. Thanks. Profuct found easily. Assistant is Easily availabl. Yes very clean. Staff is very helpful and very friendl.

Awesome staff! The gentleman in the plumbing section is a true example of what a professional should represent! I didn’t get his name but he really stood out from all the rest! Cashier Patricia was cordial and pleasant as well! Gave me a good feeling that people actually still care about what they’re doing.

Great Service and Products.