#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(503)978-1010
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1728 N Tomahawk Island Dr
Portland, OR 97217
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Customer Store Reviews

  • 4.6 out of 581 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (581)
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Showing 1-30 of 581 reviews
The associates as a whole at this store are more knowledgeable and willing to help than other sto...
The associates as a whole at this store are more knowledgeable and willing to help than other stores that I visit. Raven and Jeneane are ROCKSTARS and go above and beyond all the time helping me or other customers ahead of me. Thanks store #4007
by
  • Verified Purchase
  • Recommended
For the most part this is one of the better locations. Most of the employees are very helpful
For the most part this is one of the better locations. Most of the employees are very helpful
by
  • Verified Purchase
  • Recommended
Even tho this store is a little farther from my base I always go the the Jantzen Beach to do my s...
Even tho this store is a little farther from my base I always go the the Jantzen Beach to do my shopping.
by
  • Verified Purchase
  • Recommended
Great place to visit for all projects, big or small
Great place to visit for all projects, big or small
by
  • Verified Purchase
  • Recommended
What I noticed was that this store was well stocked on the new Ryobi Tools. It was a very large...
What I noticed was that this store was well stocked on the new Ryobi Tools. It was a very large store.
by
  • Verified Purchase
  • Recommended
I do a lot of buying at this particular Home Depot!!! it’s usually got everything I need
I do a lot of buying at this particular Home Depot!!! it’s usually got everything I need
by
  • Verified Purchase
  • Recommended
CUSTOMER SERVICE---AMAZING
CUSTOMER SERVICE---AMAZING
by
  • Verified Purchase
  • Recommended
Cashier was very friendly.
Cashier was very friendly.
by
  • Verified Purchase
  • Recommended
Need more helpful friendly employees
Need more helpful friendly employees
by
  • Verified Purchase
  • Recommended
Good clean, well stocked store, helpful management and personnel. Definitely my main go to in the...
Good clean, well stocked store, helpful management and personnel. Definitely my main go to in the Portland/Vancouver area.
by
  • Verified Purchase
  • Recommended
Friendly personnel, clean and very organized including the locating of overstock. Also finding a...
Friendly personnel, clean and very organized including the locating of overstock. Also finding associate assistance was effortless and supportive of genuine concern for my needs.
by
  • Verified Purchase
  • Recommended
I usually find what I want at this store and it is closer to me than Vancouver store. I like the...
I usually find what I want at this store and it is closer to me than Vancouver store. I like the people who work here and am getting to know them better. Because so many shop here I sometimes find it crowded and what I want is out of stock but staff is good about helping me substitute. The only downside is getting back on the freeway and home.
by
  • Verified Purchase
  • Recommended
Top notch service. Professional, courteous, efficient. Keep it up guys and thank you
Top notch service. Professional, courteous, efficient. Keep it up guys and thank you
by
  • Verified Purchase
  • Recommended
I enjoy this store location. It’s clean and most of the staff is pretty knowledgeable about produ...
I enjoy this store location. It’s clean and most of the staff is pretty knowledgeable about product in the store. My only complaint would be how often I get to the register, and there is no price/sticker on my item. It can occasionally slow down my check out process. Otherwise, I like the people and the atmosphere a lot. I’ll definitely be back.
by
  • Verified Purchase
  • Recommended
Iaccident accidentally did the survey for the Jantzen Beach Store but I had to return the faucet ...
Iaccident accidentally did the survey for the Jantzen Beach Store but I had to return the faucet I brought to the home depot in Vancouver by Costco off Andresen- please make sure they know Megan is sending and she was an outstanding help. I'm single. I don't fix things so redoing a faucet can be intimidating. She had great knowledge and was spectacular with helping.
by
  • Verified Purchase
  • Recommended
the lady on the phone was very helpfull
the lady on the phone was very helpfull
by
  • Verified Purchase
  • Recommended
Mike Storm at the Pro Desk and George, Raven and another Mike all take great care of me and my fa...
Mike Storm at the Pro Desk and George, Raven and another Mike all take great care of me and my family and employees. We are in nearly 7 days a week . We are very thankfull for their knowledge and work ethic on our behalf. Sincerely, Chris DeSean.
by
  • Verified Purchase
  • Recommended
It appears The Home Depot is doing very well with their recruiting and employee training. The gu...
It appears The Home Depot is doing very well with their recruiting and employee training. The guys in the paint dept. were great, and Ted in hardware is a seasoned vet in DIY and customer service.
by
  • Verified Purchase
  • Recommended
Dean in kitchen remodeling was amazing. He managed my kitchen remodel project for 3 months and he...
Dean in kitchen remodeling was amazing. He managed my kitchen remodel project for 3 months and helped me with everything, went above and beyond and I have an amazing kitchen now. Thanks dean.
by
  • Verified Purchase
  • Recommended
Unhelpful employees and lack of inventory
Unhelpful employees and lack of inventory
by
  • Verified Purchase
HD EMPLOYEE FOUND MY ITEM DESPITE NOT BEING ON DISPLAY. FRIENDLY AND EFFICIENT!!
HD EMPLOYEE FOUND MY ITEM DESPITE NOT BEING ON DISPLAY. FRIENDLY AND EFFICIENT!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Most often, the items I need are in stock. The crew actively ask me if I need help. This is a c...
Most often, the items I need are in stock. The crew actively ask me if I need help. This is a change from a year or so ago. I give them 5 stars for customer care.
by
  • Verified Purchase
  • Recommended
Lack of employee use of PPE and lack of employee adherence to social distancing protocols. HD sho...
Lack of employee use of PPE and lack of employee adherence to social distancing protocols. HD should invest in properly training their employees and commit to social betterment by showing genuine concern for public health. Hello...pandemic...does HD care???
by
  • Verified Purchase
Great customer service and always seems to be stocked
Great customer service and always seems to be stocked
by
  • Verified Purchase
  • Recommended
Be careful when you use gift cards. Some cashiers do not give you back the gift card if it has a ...
Be careful when you use gift cards. Some cashiers do not give you back the gift card if it has a balance. They tell you the receipt is good enough to use.
by
  • Verified Purchase
  • Recommended
Even in these trying time the employees were helpful, courteous and professional.
Even in these trying time the employees were helpful, courteous and professional.
by
  • Verified Purchase
  • Recommended
got basically accused of stealing after buying over $1000 of product. treated unprofessionally. ...
got basically accused of stealing after buying over $1000 of product. treated unprofessionally. disappointed.
by
  • Verified Purchase
Knowledgeable, friendly employees. Felt comfortable shopping, even during this pandemic.
Knowledgeable, friendly employees. Felt comfortable shopping, even during this pandemic.
by
  • Verified Purchase
  • Recommended
Experience could not have been better. Associates eager to assist and very friendly.
Experience could not have been better. Associates eager to assist and very friendly.
by
  • Verified Purchase
  • Recommended
Very clean, professional and enjoyable shopping experience. Thank you
Very clean, professional and enjoyable shopping experience. Thank you
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 581 reviews

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