#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(254)953-1404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3201 E Central Texas Expy
Killeen, TX 76543
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Customer Store Reviews

  • 4.6 out of 915 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (915)
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Showing 1-30 of 915 reviews
Appliance purchase
In and out in under an hour for 3 major appliance purchases. Great customer service.
by
    Commente
    I Love my chopping in Home Depot.I hope i will have to go again
    by
      • Recommended
      Very Helpful Staff
      Customer Service was great. A very nice young man assisted me in loading flooring on my cart and Vicki and Zach assisted me in lumber. Very much appreciated. The quality of the plywood panels were subpar and I wouldn't recommend those. The customer service of their employees was top notch.
      by
        • Recommended
        For my building and my jobs requiring numerous builders products, Home Depot hands down.
        I purchased numerous materials and building supplies from Home Depot with one, being a special order. at the commercial desk, two ea. 24” X 50 ft. Valley Flashing. Absolutely a must have, ordered, shipped, arrived and forwarded as promised! And undamaged. Try that at your friendly, uh” I dont know let me find an associate that does, argh! competitor. You know.
        by
          • Recommended
          Handy Assistance
          I had a 4x8 plywood cut to easier manageable sizes and the Employees were fast, efficient and professional at the wallsaw station. Carolin working at the check out is professional and courteous and provided a quick, smooth final process.
          by
            • Recommended
            Flooring Quality Customer Care
            I bought new flooring for upstairs and down stairs. What a wonderful experience. Jen was the best flooring assistance ever.
            by
              • Recommended
              Special cut
              I needed some plywood cut in half, guy in the wood area cut full sheet in half, with great attitude. Half sheet is easier to handle.
              by
                • Recommended
                Team members working the floor in any depart need to be truthful.
                Plumbing staff had never heard of a Studer vent for indoor plumbing. No one in this area knew what that was until I showed them a picture via Google. I'm a DIYer, started in 1970, my real profession is IBM and other mainframe computing programming.,
                by
                  • Recommended
                  Always on point
                  This location always has associates in the proper place for example, windows/door, paint section etc… ready to help with our needs.
                  by
                    • Recommended
                    Great selection on lumber and prices
                    Home Depot is hands-down the best place to get quality lumber—and price in this area, it wipes Homebase off the map, but is not as helpful in cutting services as the aforementioned. Thanks
                    by
                      • Recommended
                      Great Customer Service at plumbing department
                      I purchased sprinkler parts which worked out great. The employee from plumbing department helped me out tremendously and gave me the right solutions for repair.
                      by
                        • Recommended
                        Customer service
                        Alayja Hampton did not hesitate to stop and ask me if i needed help which i did need lol… she is your girl she will meet all you needs. Thank you agin for your great customer service
                        by
                          • Recommended
                          Home Depot always has what I need.
                          I sometimes stop at other stores nearer my home only to find that I should have gone to Home Depot in the first place.
                          by
                            • Recommended
                            great place to shop
                            I have not used the products thas i bought as of yet
                            by
                              • Recommended
                              back doot
                              apparently our door was put on differently than the average door. And Rob took care of us on the phone found the best price and then helped us when we came into the store. Best experience with Home Depot I have ever had. Thank you Rob
                              by
                                Great customer service
                                I was able to return my item in record time and also the person at the checkout was super nice and very friendly, and I would shop this place all the time
                                by
                                  • Recommended
                                  Found what we needed BUT were harassed by the air conditioning saleswoman
                                  Worst visit ever. We were harassed by the AC saleswoman despite telling her that we were not interested. She continued to interrogate us. All we wanted was a door lock and to go home.
                                  by
                                    Very Fast and knowledgeable staff
                                    Went in to pick up HVAC filter. Staff was very friendly, knowledgeable and straightforward. Great experience, please keep it up.
                                    by
                                      • Recommended
                                      Customer service
                                      The customer service is really good there in Killeen TX.
                                      by
                                        • Recommended
                                        A typical store
                                        Products are there but customer service is negligible. Hard to find anyone to help, and when you do it seems as though you are imposing on their time.
                                        by
                                          • Recommended
                                          Unhappy customer
                                          Had to order the product I wanted. We’ve been given three different delivery dates and we’re not 100% sure when we will actually see the product not happy about the disorganization in the Home Depot company.
                                          by
                                            5 Star Service Every Time
                                            Keep doing a great job! I am never disappointed while shopping in this Home Depot. I always receive excellent service by the employees.
                                            by
                                              • Recommended
                                              Great prices!
                                              Excellent priced lawnmowers
                                              by
                                                • Recommended
                                                Always Helpful
                                                I went in with my Husband to get info on bathroom remodeling and was met at the entrance with customer service from Tuff Shed co.; they were very willing to offer assistance and help us get the proper service; so in 15 min., someone called us to arrange an appointment to meet Statewide Remodels for help.
                                                by
                                                  • Recommended
                                                  Good visit
                                                  A good visit, the young paint guy helped me and was helpful and informative. Cashier was friendly.
                                                  by
                                                    Happy customer
                                                    Purchase some yard materials and Misty in yard and garden was great. Super sweet and easy to deal with.
                                                    by
                                                      • Recommended
                                                      Employees are very helpful and courteous, store is clean and organized
                                                      Excellent service and merchandise
                                                      by
                                                        • Recommended
                                                        Employee ready to help.
                                                        Not much selections in the store but easy to get help from the employee. They'll help you out if you wanna go through online order.
                                                        by
                                                          • Recommended
                                                          Exceptional Customer Service by Brandy & Rich
                                                          Brandy & Rich provided exceptional customer service when handling an online ordering issues. They both took the time and effort to tag team my issue, bringing an effective resolution to my problem.
                                                          by
                                                            • Recommended
                                                            Great service
                                                            Gabriel the cashier helped me with the military discount which saved me some more on my shopping. Friendly and good customer services. Thank you Home Depot
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 915 reviews

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