#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(951)674-1205
Tool & Truck Rental(951)674-3510
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
18282 Collier Avenue
Lake Elsinore, CA 92530
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Customer Store Reviews

  • 4.7 out of 416 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (416)
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Showing 1-30 of 416 reviews
VERY Disappointed in Garden customer service this one time,7/19/20, garden supr, she refuse...
VERY Disappointed in Garden customer service this one time,7/19/20, garden supr, she refused to honor label with lower price that was STAPLED on original plant label. Never had this happen before!!!! I expect much more from Home Depot, always had great service before this
by
  • Verified Purchase
  • Recommended
I am very happy for the Home Depot in my town of Lake Elsinore. It is clean and the employees kno...
I am very happy for the Home Depot in my town of Lake Elsinore. It is clean and the employees know their products and are friendly.
by
  • Verified Purchase
  • Recommended
While I appreciate the Home Depot as a company this particular store really falls short in the cu...
While I appreciate the Home Depot as a company this particular store really falls short in the customer service area. I shop at Home Depot 4-6 times a week for my business but I only come to this location when I have to. If I need help with anything this is not the place to be. The employees have the “don’t make eye contact attitude”.
by
  • Verified Purchase
Nick helped me in landscape irrigation.Smart,knowledgeable ,polite,friendly.Knew where everything...
Nick helped me in landscape irrigation.Smart,knowledgeable ,polite,friendly.Knew where everything was I needed.He should be Employee of the year.Or at least month.Go Nick.
by
  • Verified Purchase
  • Recommended
Leadership is a matter of having people look at you and gain confidence, seeing how you react. If...
Leadership is a matter of having people look at you and gain confidence, seeing how you react. If you're in control, they're in control.
by
  • Verified Purchase
  • Recommended
I always go to this Home Depot because it’s close to my house. Missy always friendly , kind and ...
I always go to this Home Depot because it’s close to my house. Missy always friendly , kind and make me feel welcome. Every time I have a question or need something, she there to help me. I always happy to go there
by
  • Verified Purchase
  • Recommended
Store was clean. Returns were quick. Check out was quick too.
Store was clean. Returns were quick. Check out was quick too.
by
  • Verified Purchase
  • Recommended
Everything is easy to find in this store and if you can’t find it ask a employee and the will get...
Everything is easy to find in this store and if you can’t find it ask a employee and the will get you to the right area for help.
by
  • Verified Purchase
  • Recommended
The store was very clean and organized. Right now with the virus that is my main concern. All emp...
The store was very clean and organized. Right now with the virus that is my main concern. All employees are very friendly but this visit in particular Jessica and Becca were very friendly and helpful.
by
  • Verified Purchase
  • Recommended
This store is always helpful to me when I go shop. Sometimes they don’t have stuff in stock but t...
This store is always helpful to me when I go shop. Sometimes they don’t have stuff in stock but the staff is always friendly and helpful to help me find what I need.
by
  • Verified Purchase
  • Recommended
Excellent customer service!!!! Thank you Cat for the great experience!!!!!
Excellent customer service!!!! Thank you Cat for the great experience!!!!!
by
  • Verified Purchase
  • Recommended
Friendly employees and always a great store to shop for home improvement items.
Friendly employees and always a great store to shop for home improvement items.
by
  • Verified Purchase
  • Recommended
An employee helped us get everything we needed to install our washer and dryer . Store was clean...
An employee helped us get everything we needed to install our washer and dryer . Store was clean . Then Glenda at the register was so nice and had amazing customer service .
by
  • Verified Purchase
  • Recommended
Clean everything up everything is good looking
Clean everything up everything is good looking
by
  • Verified Purchase
  • Recommended
Marlene made our check out experience not only easy but actually enjoyable.
Marlene made our check out experience not only easy but actually enjoyable.
by
  • Verified Purchase
  • Recommended
Self checkout associate, Kelly, was extremely rude and confrontational.
Self checkout associate, Kelly, was extremely rude and confrontational.
by
  • Verified Purchase
Jacqueline is an absolute sweetheart and very helpful. I kind of want to marry her! <3
Jacqueline is an absolute sweetheart and very helpful. I kind of want to marry her! <3
by
  • Verified Purchase
  • Recommended
hard working employees always good service manager very qualified so good store to visit
hard working employees always good service manager very qualified so good store to visit
by
  • Verified Purchase
  • Recommended
Tina Marie in paint was great and got the paint matched on the first try.
Tina Marie in paint was great and got the paint matched on the first try.
by
  • Verified Purchase
  • Recommended
Platinum Praise for store associate Seanie! Seanie is fabulous!! This young woman is sharp as a t...
Platinum Praise for store associate Seanie! Seanie is fabulous!! This young woman is sharp as a tack with an incredible knowledge of not only the layout of the store but how to use the products in it!! She is always extremely professional and has given "above and beyond" service every time she has helped us. SHE is why we have started coming back to this location. She strives for excellence in a world that has all but forgotten what customer service used to be...Thank you Seanie and the person who hired you!
by
  • Verified Purchase
I find it impossible to cash a business check at this store.
I find it impossible to cash a business check at this store.
by
  • Verified Purchase
I always have a good experience whenever I shop at this Home depot store. The employees are alway...
I always have a good experience whenever I shop at this Home depot store. The employees are always friendly and ready to help. It is very comfortable to be shopping at this store. I recommend it to everyone.
by
  • Verified Purchase
  • Recommended
Jasmine is a helpful and great cashier she makes shopping at the lake elsinore Home Depot a fun e...
Jasmine is a helpful and great cashier she makes shopping at the lake elsinore Home Depot a fun experiece
by
  • Verified Purchase
  • Recommended
Exceptional Service
Exceptional Service
by
  • Verified Purchase
  • Recommended
Store is a filthy mess with employees that have no idea what is in their store and plenty of excu...
Store is a filthy mess with employees that have no idea what is in their store and plenty of excuses.
by
  • Verified Purchase
This is a great Home Depot store! Great customer service and great choices of stock items. I lo...
This is a great Home Depot store! Great customer service and great choices of stock items. I love to shop here.
by
  • Verified Purchase
  • Recommended
I was greeted warmly. All the associates were helpful and knowledgeable about the products. The s...
I was greeted warmly. All the associates were helpful and knowledgeable about the products. The selections were GREAT!
by
  • Verified Purchase
  • Recommended
They go above and beyond here.
They go above and beyond here.
by
  • Verified Purchase
  • Recommended
The store is clean. Most important to me is most of the employees are friendly and helpful. Ther...
The store is clean. Most important to me is most of the employees are friendly and helpful. There were employees on the floor to assist me if needed.
by
  • Verified Purchase
  • Recommended
Maria was a very big help today. Thank you so much!
Maria was a very big help today. Thank you so much!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 416 reviews

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