#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(562)408-3413
Tool & Truck Rental(562)408-3400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5000 Hardwick St
Lakewood, CA 90712
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Customer Store Reviews

  • 4.8 out of 789 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (789)
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Showing 1-30 of 789 reviews
Great team in Garden section
I went to purchase a plant for our living room. My Wife and I pick the plant but we did not like the base so we pick another base and replanted with the new base. We are not experience inthis field but one of your associates walk us through the whole process. some customers even walk up next to us and admire the process. I have never had this kind of customer service and my wife and I were greatfull. many people inside the store admire the work that Wanda your sales associate made.
by
    • Recommended
    Great Customer Service
    I am at Home Depot every day doing home improvements. Lakewood store has good stock and the employees are always very helpful and friendly. I was looking for a turkey fryer and it wasn’t on the floor but Wanda, a Home Depot employee, was there in that aisle so I asked her for help. She said she saw one not too long ago and she will help me find it, there was a whole pallet up top so she got someone to get it down with a fork lift. I got what I was looking for thanks to Wanda.
    by
      • Recommended
      a pleasure as always
      happy with product and service
      by
        • Recommended
        Great customer service
        Wanda in the garden department went above and beyond for us. She found what we were searching for on a pallet about to be delivered into the store. Told us to return in an hour and when we did she had it all ready for us on a cart, ready to go. If you are shopping in the garden department be sure to ask for her
        by
          • Recommended
          great service
          very happy with what we bought
          by
            Friendly customer service
            I had a curbside pick up item and the employee helped me efficiently
            by
              • Recommended
              great customer service by Juana
              Clean store and safety
              by
                Good job Lakewood and big thanks to Juana
                Good job Lakewood and big thanks to Juana
                by
                • Verified Purchase
                • Recommended
                Yolanda is amazing! I’m happy to be helped by her! There really needs to be more people like her
                Yolanda is amazing! I’m happy to be helped by her! There really needs to be more people like her
                by
                • Verified Purchase
                • Recommended
                RODGER,RITA AWESOME EMPLOYEE'S AND THIS IS MY FAVORITE HOMEDEPOT STORE ,ITS MY HOME STORE I TELL ...
                RODGER,RITA AWESOME EMPLOYEE'S AND THIS IS MY FAVORITE HOMEDEPOT STORE ,ITS MY HOME STORE I TELL ALL MY FRIENDS &TENANTS ABOUT THIS STORE IN LAKEWOOD CALIFORNIA 5000 HARDWICK STREET. THIS STORE IS CLEAN & BATHROOMS IS ALWAYS CLEAN,IF I WAS A SECRET SHOPPER I WOULD GIVE THIS STORE 1000 PERCENT FOR FRIENDLY, CLEANEST,HELPFULEST.THANKS TO ALL THE EMPLOYEE'S AT THIS STORE FOR THERE TEAM WORK ,HAVE A GREAT DAY
                by
                • Verified Purchase
                • Recommended
                Great job Lakewood and big thanks to Juana on Excellent customer service.
                Great job Lakewood and big thanks to Juana on Excellent customer service.
                by
                • Verified Purchase
                • Recommended
                Helpful staff throughout. Yet, I would like to highly commend Jason (the lot tech) for helping fi...
                Helpful staff throughout. Yet, I would like to highly commend Jason (the lot tech) for helping fit a large wine barrel in the backseat of my car. Nobody else believed we could fit it in. However, we measured, angled it in, and collaborated as a team. So highly commend Jason.
                by
                • Verified Purchase
                • Recommended
                Wanda from the garden department is the best. she is super attentive and helpful throughout your ...
                Wanda from the garden department is the best. she is super attentive and helpful throughout your whole shopping experience!
                by
                • Verified Purchase
                • Recommended
                Good job Lakewood, and great job Juana for the best CUSTOMER SERVICE
                Good job Lakewood, and great job Juana for the best CUSTOMER SERVICE
                by
                • Verified Purchase
                • Recommended
                Good job Lakewood, great job Juana
                Good job Lakewood, great job Juana
                by
                • Verified Purchase
                • Recommended
                thank you Lakewood, Juana is the best,
                thank you Lakewood, Juana is the best,
                by
                • Verified Purchase
                • Recommended
                THIS STORE IS FANTASTIC. THEY HAVE EVERYTHING YOU WOULD NEED FOR YOUR PROJECTS' AND MORE I REALLY...
                THIS STORE IS FANTASTIC. THEY HAVE EVERYTHING YOU WOULD NEED FOR YOUR PROJECTS' AND MORE I REALLY LIKE THIS STORE. THE EMPLOYEES ARE NOT BAD EATHER. VERY KNOWLEDGEABLE AND KIND.
                by
                • Verified Purchase
                • Recommended
                I would like to say Great job Karina . Each time I came in to Get something from Milwaukee she wa...
                I would like to say Great job Karina . Each time I came in to Get something from Milwaukee she was on it . No she not a Home Depot Staff But she is in that store getting it done for you guy's . She's doing a great Job . This store has a good one . Also great Job Kiara , she was a great help too. Please Put a Happy Face on them . Great Job Ladies. Karina Milwaukee Rep and Kiara cashier .
                by
                • Verified Purchase
                • Recommended
                If you are lucky you will get help from Wanda. She was working in Garden upon our visit. Wanda ...
                If you are lucky you will get help from Wanda. She was working in Garden upon our visit. Wanda gave ever person she came in contact with a smile you could feel through the mask and excellent customer service.
                by
                • Verified Purchase
                • Recommended
                Every time I visited this store, I received excellent customer service. During my recent visit, J...
                Every time I visited this store, I received excellent customer service. During my recent visit, Joseph from the Wood Department assisted me with cutting a piece of wood to fit my attic. He is a 5 Star Employee! Excellent customer service, professional and a very caring demeanor. I’ve been able to find the products I needed for whatever job I’ve had to do. Staff are very courteous and helpful. It’s a pleasure to do business there. I would recommend this store for their quality service, prices and customer care. Thank you for being available during these challenging time. You are appreciated.
                by
                • Verified Purchase
                • Recommended
                It is well equipped store and the workers are really so friendly.......
                It is well equipped store and the workers are really so friendly.......
                by
                • Verified Purchase
                • Recommended
                The appliance section had a great selection. The associate who assisted me was great.
                The appliance section had a great selection. The associate who assisted me was great.
                by
                • Verified Purchase
                • Recommended
                I was picking up spray paint and since the shelf was locked, i went to the service desk to see if...
                I was picking up spray paint and since the shelf was locked, i went to the service desk to see if anyone could help open the cabinet because it was locked. There were about 6 customers waiting for the cabinet to be opened and the line at the service desk was about 10 deep. I spoke to a female worker and asked if there was someone available to get the lock unlocked? Her answer was, "yes, i will be there in a minute." After i said "ok, thank you." The supervisor that was standing on the other side her asked "what did he want?" The female employee said "he asked if some could open the cabinet for the spray paint cause there were a bunch of people there".the supervisor named Omar said "tell him to get back in line". I don't think he realized i heard him and it took another 15-20 minutes before the cabinet was opened. No customer service skills on the part of a "supervisor" at all. Disgusted with the experience. He needs to be addressed by upper management.
                by
                • Verified Purchase
                Great Job Lakewood on excellent service. Great thank you to Juana for always going above and beyo...
                Great Job Lakewood on excellent service. Great thank you to Juana for always going above and beyond.
                by
                • Verified Purchase
                • Recommended
                Lakewood is the best. Thank you Juana for a great shopping experience.
                Lakewood is the best. Thank you Juana for a great shopping experience.
                by
                • Verified Purchase
                • Recommended
                Big up's to Jasmine and Ron . I get a lot of help from Ron when I did it . Jasmine was a great he...
                Big up's to Jasmine and Ron . I get a lot of help from Ron when I did it . Jasmine was a great help today .
                by
                • Verified Purchase
                • Recommended
                I enjoy shopping at Home Depot because the employees are pleasant, helpful and always courteous. ...
                I enjoy shopping at Home Depot because the employees are pleasant, helpful and always courteous. I enjoy the variety offered in the store and just makes for a very pleasant experience =)
                by
                • Verified Purchase
                • Recommended
                Ask for Wanda at the Garden department! She is knowledge and experienced, will help you with all ...
                Ask for Wanda at the Garden department! She is knowledge and experienced, will help you with all your gardening and landscape projects and needs.
                by
                • Verified Purchase
                • Recommended
                Reba was especially nice! I was able to find the products I needed. One of the employees directed...
                Reba was especially nice! I was able to find the products I needed. One of the employees directed me to exactly where the item was that I needed. Stoe was well stocked and I was in and out within a matter of minutes.Thankyou!
                by
                • Verified Purchase
                • Recommended
                You can count on being well served at this Home Depot.Friendly service with a smile seems to be t...
                You can count on being well served at this Home Depot.Friendly service with a smile seems to be the norm here,something not present at some of the other places.
                by
                • Verified Purchase
                • Recommended
                Showing 1-30 of 789 reviews

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