Reviews for Lancaster,SC #8913

The Pro Desk provides excellent customer service.

Excellent service, clean environment , I would tell people to shop@ home Depot because my visit was amazing. Sometime a person could be having a bad day or not feeling well & when one person take time out to be courtesy & friendly , it make you feel better.

Employees are so friendly and helpful!

Lancaster Home Depot has the best sales associates. My experiences there are always positive. They don't seem to mind helping. John in hardware seems to know about anything and goes out of his way to answer questions you may have. The hiring team at Home Depot could teach fellow merchants a thing or two about appreciating mature and knowledgeable workers. I would rather spend a few extra dollars at Lancaster Home Depot and support their mission of employing kind hard working people. I found most of the products I was looking for with assistance from multiple associates. The store was clean and well-organized. The associates make the shopping experience most enjoyable!

Generally my shopping experience is very good. I have ordered a number of items on line and that system has always worked very well.

Great store with good people working there. So glad they are in Town.

material always there when i need it if i cant find they always help me

I want To Thank Luciano Possidonio,For getting back with me so fast,,He did An Amazing job on Putting Up my New Microwave,,,,Great job,,

Best customer service ever to help me

Anna was very friendly and helpful.

Helpful, friendly employees helped us find the appliance we were looking for.

Great experience! Easy to find items i needed fast. the salespeople are all very friendly. The store is clean and well organized. I would recommend and i will be shopping there again.

Elizabeth is one of your best employees yet. She has amazing customer service skills and also has a big heart. She deserves a raise and the much needed praise that she deserves.

Good location neat and clean could use some more specialist that know the business of the products.

We like the atmosphere in Lancaster, a little nicer than Rock Hill.

This Home Depot is convenient, clean and well-stocked with friendly and helpful personnel.

Today something happened that has never happened before at Home Depot...we had a very rude, unhelpful, and derogatory cashier. We encountered 4 employees today, and 3 were AMAZING. However (we will not use the employees name) made us feel like we were an inconvenience, and once we finally received our refund she had the audacity to tell us we were "lucky". She totally missed the point that we are regular customers and that she made us feel like we were not wanted in the store. Poor show indeed (therefore 1 star), but we are thankful for the others who work there, and that's why we would recommend the store.

Nancy in the flooring department is FANTASTIC! She was so helpful and made what I thought would be stressful a very easy process.

Store was very clean,employees you pass speak,employees very knowledge,stock well organised

When going to this store, at least one of the employees did not have a mask properly on his face. I stated that the virus will come into your nose, mouth and eyes, to which he stated he was not afraid of virus he was afraid of the police. His mask was under his chin not covering his mouth or nose. I asked the customer service person who was assisting me if the Store required them to wear mask, she said yes. Why not require wearing the mask properly. I also observed several customers who did not have a mask on and did not see anyone stop or ask why no mask. this happened Thursday August 27, 2020 at this store.

The store is very very very clean & organized. The staff very friendly & informative.

I've always had someone available to answer my questions and make suggestions if I had doubt about a purchase. Sales person seem very knowledgeable and understanding .

All employees are friendly but the garden department employees are extremely friendly and extremely helpful concerning the plants, etc...

Have never had a problem with purchasing, returns, personnel.

Store personal are very friendly very knowledgeable. Store was very clean organized stock items many items to choose from.

Very well organized and most workers are friendly. Very easy to find what you need.the store was clean. Easy to get assistance when needed.

This store has great potential. Employees are kind and always helpful.

Great store with very helpful employees!

I can stay in this store for hours! Overall the staff is friendly and resourceful. The store was clean. Those ladies working in the paint center were SUPER!. It was very busy on the day of my visit, but they were quite professional and were treating each customer as though they were the only one in the store. The Customer Service Cashier, Alysa, was friendly and patient.

Went in to buy a washing Machine and Dryer. Salesman was polite, knowledgeable, and took care of me quite well.