Reviews for Lexington #2303

I go to this Home Depot often as it is near my house. The staff are friendly and helpful. I appreciate the employees and that they make me feel appreciated as a customer.

Meridith and Valerie are two all stars at this store! Made my shopping experience great!

I purchased carpet for my home, was very satisfied return to purchase carpet for business

I am new to the area and was very warmly greeted by the employees of this store. They welcomed me having my small dog with me and gave him a treat. Best customer care in a Home Depot I have experienced in a very lo g time! Thank you

Customer service employee (Pua) did excellent service for me! All employees should be like her! She was very knowledgeable & friendly!

So happy will my two light fixtures

Homedepot never disappoints me and my family !! I always find what I am looking for !

Had a Great experience remodeling a kitchen in my new home. Couldn't have been a better experience with Denise's help getting everything in order for new kitchen and floors

Staff was very friendly and helpful. Tey were very knowledgeable about the materials I was purchasing.

I am so happy with my new Moen faucet. Thanks to store employees, John G. and Linda W., I was able to buy a far better faucet than I thought I would be able to afford. Thank you for being patient with me and helping to me find the perfect faucet while staying within my budget!

Good selection and friendly associates, but HD is pushing self ck out- not smart choice when products are often bulky or heavy...

Drew went above and beyond to help me after my contractor stole my.money and never showed up for the job to build out by store. Home depot now has my exclusive business. Drew saved me and my small business! I will forever be grateful. Give him a raise and a promotion.

I don't like the new delivery process. I waited 10 days for the earliest delivery date of a product that was in-stock at their warehouse. My wait was in vain. No refrigerator delivery on the scheduled date and no one has contacted me to reschedule the delivery. No one at the store or their delivery service can provide an answer about when the delivery will take place. The only solution that was offered was that they could reschedule my delivery for 9 days later. That means a total of 19 or more days would be required to deliver my product even though it was supposedly in-stock. The delivery service they are using does not live up to the expectations I have when purchasing products from Home Depot. The management team needs to address this shortcoming or I will not be ordering any additional appliances from Home Depot.

Terry was very helpful with our selection for our new refrigerator!

Denice Kritzer did an outstanding job helping me plan my kitchen remodel...I highly recommend her and Home Depot for this service.

I had to buy appliances and Terry and John were helpful on our whole home appliance replacement journey. They supported us and helped to build our confidence in our choice.

Team members were unhelpful, lazy, and rude. Did not care about customer service.

This place is the best. Knowledgeable staff that are kind and fast. And they have great stock always have what I need.

When we were self-checking out we ran into a problem and a cashier Gertie helped us out. She was very friendly and gave us good advice. When we accidentally left the store without one of our packages she ran us down to return to us before we left!

I shop at Home Depot for the quality and price alone. I travel 55 miles from Owenton to Lexington without any hesitation. They have a good product selection and really good grade of lumber that is hard to find any more.

Bombarded by 3 older cashiers all saying the same thing, but none of them had a solution. Since I'm supposed to focus my review on the product, I'll just say it was fine. Except for the fact that no employee I encountered would honor sale price.

There is little costumer service at the Lexington Ky. Store. In the past it was the best in Kentucky

Cashier was polite, extremely helpful! BUT no one in paint department despite several requests for assistance. No one to help load heavy bags of mulch/topsoil/garden soil etc. When asking 2 employees that were in that area, I was told to load it myself. THIS WAS BEYOND poor customer service. Another customer there was furious for the same reason.

Everybody at this location all seem to have attitude problems and are too quick to say they cant help you even if asked.. u scan always has a group of employees talking and is like you're inconveniencing them when you require assistance. Theres also NEVER and carts for wood or. Cement/ stuff and have to hunt one down everytime because theyre all used by employees just sitting around with stock on them. Sometimes cant even find a single one to use.. been this way for a while..

I just realized today that Home Depot hands down has a much better quality tool selection compared with the main competition, HD Carry’s Milwaukee and many other well known names , the competition shelves are filled with their store brand items and Craftsmen, neither of which inspire much confidence in me as a shopper…

Very professional and friendly Staff Competitive pricing and good supply

We were looking for a very specific product that was not on the shelf in its designated spot. Tyler from the lumber/millwork department was super helpful, patient, and professional. He spent time helping us find the correct overhead bin with the product we were looking for and coordinating with other employees to get the boards down that we needed. Corey was the employee who came to help Tyler by using the forklift truck to help get the boards down and arranged for us. They both helped us load it into the truck. They made the trip much easier for us.

David from flooring provided me with exceptional service and really helped me understand what I need to do to tackle an upcoming kitchen flooring project. He was able to recommend different flooring options and the adhesive vectors needed in addition to other tools that will help me get the job done. I am a complete novice and he was able to help me and I am just over the moon. Now all I have to do is go home and measure the square footage and boom! Thank you so much David in flooring (#2303)

I had an entire classroom of special needs students. I believe we were treated great! Every worker greeted us!!!

Denise made the experience easy and comfortable when choosing our design, color and layout of our kitchen cabinets. I highly recommend!