#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(716)438-4734
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5730 S Transit Rd
Lockport, NY 14094
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Customer Store Reviews

  • 4.7 out of 407 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (407)
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Showing 1-30 of 407 reviews
Shopping experience
Had many good shopping experiences at the Lockport 1268 Home Depot store
by
    • Recommended
    Customer Service
    Called to verify an item in stock . Alexis from Seasonal Area not only found items , that were moved from her area to the discontinued section, but put them aside while I made the trip . Kudos to Alexis for a great job !
    by
      • Recommended
      Great products and great service
      I bought tile for my kitchen backsplash. The help I received from a home depot employee was impeccable
      by
        • Recommended
        Service to cut lumber terrible
        Employee was given the dimensions that I needed to be cut well got home and they were wrong had to recut myself
        by
          Friendly staff
          Janyne helped me find what I need and was very thorough!
          by
            • Recommended
            Ceilingfans
            The last time I got a ceiling fan and it works real nice
            by
              • Recommended
              Incorrect Store
              It is Copiague not Lockport
              by
                Employees.
                Janyne Was very pleasant and very helpful cashier. She does a wonderful job and she makes you feel important.
                by
                  Amazing and knowledgeable staff
                  We walked in to a clean and organized store. We were not sure where everything on our list was. Each staff member we encountered was very knowledgeable and helpful as to where we needed to go. We found everything on our list with the help of your employees. Our peg board was cut with precision to our measurements and he was was very friendly and knows his job well. Our cashier was very knowledgeable as well, along with being friendly and knows her job as well. Very pleasant shopping experience and will always use the Lockport location. They all deserve a raise as in this day and age, most employees are only at work to receive a paycheck. The Lockport staff is there because they enjoy their job and love helping others. ♥️
                  by
                    • Recommended
                    Happy customer
                    Cecelia was a very friendly cashier and did a great job.
                    by
                      • Recommended
                      HAPPY SHOPPER
                      IF WE NEED ANYTHING FOR HOME IMPROVEMENT OR DECORATING, WE HIGHLY RECOMMEND THIS STORE
                      by
                        • Recommended
                        Great bunch of employees
                        Moved a few years back from Lockport but still make it a point to go to the Lockport Home Depot. Have been to the other locations, but Lockport is so much more personable and helpful!!
                        by
                          • Recommended
                          The best support yet!
                          We do a lot of shopping at this particular Home Depot and have spent too much money (ha ha), but I will have to say that this has been the best customer service we have ever received. We needed help getting a flowerpot that was out of reach and the young man was courteous and prompt in helping us! We were looking for a certain type of inflator and the associate actually sent us in the right direction to exactly where it was stocked!! And finally, Janyne at the self-checkout was incredibly nice and helpful when an item we were buying would not scan properly.
                          by
                            • Recommended
                            Amazing employees
                            This was my first time visiting this branch because I wanted tiles that weren't available in my usually visited Amherst or Niagara Falls. Wow..I was impressed by the friendliness of the employees who came over and offered their help without me even asking. They were very knowledgeable and pleasant in every way even though it was near the end of the day that I'm now willing to drive the extra few miles to Lockport any time I have a substantial purchase to make.
                            by
                              • Recommended
                              Great service in flooring
                              If your buying flooring see Irving he is very professional, knowledgeable, polite and easy to work with
                              by
                                • Recommended
                                Great service!!
                                Delores was a rockstar!! Most helpful and friendly!!
                                by
                                  • Recommended
                                  Associates are well informed of products available
                                  Very helpful locating the mounting bases I was searching for!
                                  by
                                    • Recommended
                                    GREAT PLACE TO SHOP.
                                    PLEASE DON'T LEAVE THE AREA. THIS IS THE MOST CONVENIENT PLACE TO SHOP.
                                    by
                                      Great employees
                                      Me and my brother came from out of town to help our mother with her kitchen and any had a limited amount if time to be here. There were issues with items being damaged while being delivered. Vicki was able to get out problems resolve quickly and we were able to finish the work without losing anytime on the project and she made sure we had what we needed without any delays.
                                      by
                                        • Recommended
                                        super employees
                                        Easiest purchase of a major appliance we have ever had,
                                        by
                                          • Recommended
                                          Friendly Associates
                                          Everything was easy to find and in previous visits associates were glad to help ;and friendly.
                                          by
                                            Awesome employees
                                            The store has good stock on the Ryobi tools. I purchased a battery powered lawnmower and love it! The sales person, Alexis was extremely helpful. She knew everything about the product and answered all of my many questions while being friendly, knowledgeable and polite. She also extended some suggestions with comparisons to other models.
                                            by
                                              • Recommended
                                              Great customer service
                                              Upon attempting self checkout, I encountered a problem. Store associate, Alice, took the time to help me process my transaction and did so in a professional and courteous way. She made me feel like a very valued customer.
                                              by
                                                • Recommended
                                                Fantastic Employees
                                                Incredible service throughout the store
                                                by
                                                  • Recommended
                                                  Great job
                                                  Recently worked with a kitchendesigner_1268@homedepot.com very very helpful to meet our goals for our kitchen design just finished the design process and ordered our cab
                                                  by
                                                    • Recommended
                                                    Shopping Experience
                                                    Home Depot employees are terrific individuals and show appreciation in helping customers
                                                    by
                                                      • Recommended
                                                      Great customer service!
                                                      Every time I come here the employees are more than helpful.
                                                      by
                                                        • Recommended
                                                        Visit review
                                                        Always well stocked and there’s always an associate to help with any questions I have
                                                        by
                                                          • Recommended
                                                          curbside
                                                          SHELLY was excellent!!!!
                                                          by
                                                            • Recommended
                                                            Great store to shop at
                                                            Mimi and Kate were very friendly, greeted made sure I found everything I need and thanked me for shopping. Would definitely recommend to friends to shop at the Lockport Home Depot
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 407 reviews

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