#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(559)661-3602
Tool & Truck Rental(559)661-3608
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2155 N Schnoor St
Madera, CA 93637
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Customer Store Reviews

  • 4.7 out of 193 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (193)
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Showing 1-30 of 193 reviews
Great store!!
Very friendly people workers. This the only home depot store I will visit from now on.
by
    • Recommended
    Great Shopping Experience
    Employees were smiling and very helpful and answered all my questions and showed me where items were that I could not locate. this store had a great inventory to choose from.
    by
    • Verified Purchase
    • DIY
    • Recommended
    "Home Depot comes through"
    I needed 2 Fan/Light Kits/and Outdoor light fixtures for the next day. I went to 3 stores in the Madera Area that had these products. Home Depot of Madera had the Fastest, Friendliest, and MOST FUN employee named Mikey who knew his stuff and gave us the VIP treatment!
    by
    • Verified Purchase
    • Pro
    • Recommended
    Expert assistance from employees
    Leticia is very helpful and knowledgable in her department. She show great professionalism in her daily duties.
    by
    • Verified Purchase
    • DIY
    • Recommended
    Excellent
    Prompt courteous service! The cleanliness and helpfulness of employees remarkable. Definite improvement
    by
      • Recommended
      Disapointd!
      I went in to lighten my paint. associate in d24 didn't know how to do it, its fine, when your a loyal HD customer you soon realize that there always short staffed or always hiring new ppl. When the ASK John comes he tells me we don't lighten paint. I expressd I did it before and he is like no, idk why other stores do it but we don't, that's not supposed to be lighted. I also told him if that's the case I came in a couple of days ago and had a gallon lightened and the girl did it with no problem. He expressed how lighteting is just a waste of paint and while he instructed the associate on how to do it he stood there and said after this is done put another thing of white in there because were just wasting our paint. he even told me oh well I'm going to stick around to see if it does change color. and well at the end of the process I was very aggravated I kept my composure and when they opened the paint to see it, it was lighter, I said thank you and walked away. I am a pro customer and do a lot of business at 664 and 663. my rental is in madera and figured egh why not. My experiences at 1088 haven't been the best but after last night 8/18/2016 @7:22pm that's over the top! 1088 higher ASM's that are nice, after all I thought customers came first. I expected this shirt from an associate not from an ASM! will not be doing any more of my business there!
      by
      • Verified Purchase
      Great Location
      Friendly people, clean store, and good hours. However, you may consider carrying a least small amounts of current popular products such as "gel" stains. Also, when I was looking for live bamboo plants you didn't carry that either. bummer!
      by
      • Verified Purchase
      • DIY
      • Recommended
      Late night shoping
      The home depot employees are eager to help and provide the best shopping experience.
      by
      • Verified Purchase
      • DIY
      • Recommended
      HOMEDEPOT, MADERA CA #1088
      If I need a appliance! HOMEDEPOT is friendly place buy. US Veterans supportive a plus! Great price even with other competition. Staff is very supportive. There courtesy is to support the customer.
      by
      • Verified Purchase
      • Recommended
      Amazing Home Depot
      My review is that they have amazing costumer service and are nice and polite. They helped me and gave me there opinion. They were really nice. This is my review about The Amazing Home Depot.
      by
        • Recommended
        Will travel the extra few miles to shop at this store.
        OMG - since when does one find a sales person who actually admits she is new and is willing to do everything she can to help you troubleshoot the solution...Thanks Devon, and Raefina in the paint department - I will never go buy paint anywhere else. You Raefina, simply ROCK!! Thank you.
        by
        • Verified Purchase
        • DIY
        • Recommended
        excellent customer service
        I am always satisfied with the customer service and product availability
        by
        • Verified Purchase
        • Pro
        • Recommended
        Nice, clean store!
        I found everything I needed at the eye level I needed, for easy comparison! Thanks for the big price displays!
        by
        • Verified Purchase
        • DIY
        • Recommended
        ORGANIZED STORE HELPFUL STAFF
        Things are easy to find here and the associate I spoke with was helpful in selecting a new string trimmer.
        by
        • Verified Purchase
        • DIY
        • Recommended
        Awesome!!!!!
        knowledgeable staff, wonderful service, and they had everything i needed in stock. what more could you ask for...
        by
        • Verified Purchase
        • DIY
        • Recommended
        Home Depot Madera
        Every time I visit the Home Depot in Madera, I receive nothing but excellent customer service from every employee I come in contact with. I've been in some form of customer service position my whole life and I do my best to provide the kind of service I would like to receive and expect to receive. I'm particular about the way I'm treated when I visit any store in which I intend to spend my money.
        by
          • Recommended
          fast and easy
          My visit was quick with the help of associate Brenda. She helped me find the product i needed in the plumbing dept. Knowledgeable and friendly. Thanks
          by
            • Recommended
            Fireman
            Employes were very friendly and help full store was very clean . Easy to locate products
            by
              • Recommended
              Employees
              My overall experience was great very friendly and professional. One employee came and help me load without me asking.
              by
                • Recommended
                The Madera home depot is always clean and organized, good friendly employee's.
                The store is always clean and the employees are friendly and helpful.
                by
                • Pro
                • Recommended
                Bad customer service
                If you expect help loading things or need help if big items don't come here. They like to stand and watch.
                by
                  Horrible service by Management
                  I had a return, and the Assistant Manager Kim not only took her time getting to the return desk, she was rude when she got there, I had already called the corporate office to okay the return, after I was told once I could not return the items, Only when I told her this did she give store credit. She was not friendly or helpful,
                  by
                  • DIY
                  Customer satisfaction
                  The staff was very good help. Clean store keep up the good work your store is what keeps america going forward. Thank you!
                  by
                    • Recommended
                    Great experiance
                    Not often in these ecconmic times do you find good customer service. Very clean store
                    by
                      • Recommended
                      They had it !!
                      Yup they had it. I needed just the power head for trimmers that would take attachments. Was looking for one of better quality. Thanks to the staff cause it wasn't readily visible they had the Toro power head. And they even had the Echo fuel refurb kit.
                      by
                      • DIY
                      • Recommended
                      This is a Great Store
                      This store has great people working for them. The store is well stocked and well organized.
                      by
                        • Recommended
                        MR.
                        OK. EXPERIENCE. madera store. they had what i need it.
                        by
                          • Recommended
                          Fun
                          Its a fun adventure....and the associate's are readily available to assist!!!
                          by
                            • Recommended
                            Electrical switch plates
                            Every choice available for electrical switch plates. Jumbo size also. I was able to pick up 12 different plates with no problem. Shopped (browsed) for future items i.e. toilets, mirrors, and shelving. A wide selection to fit everyone's needs. Highly recommend this store. Associates are available to answer questions and know what isle items are located.
                            by
                            • DIY
                            • Recommended
                            Great customer service!!!
                            Great overall experience throughout the store great prices and the cashier was happy to serve me the customer she definitely was happy with her job.
                            by
                            • Pro
                            • Recommended
                            Showing 1-30 of 193 reviews

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