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Filter Reviews By:Rating, Profile, Gender, Age (283)
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Showing 1-30 of 283 reviews
Feb 14, 2023
Best Home Depot
The Martinez store is far superior to the Concord store! No day laborers standing outside. The store has far more product than Concord. There are numerous employees available. You'll wander around at the Concord store looking for help! I live nearer to the Concord store, but shop at the Martinez store!
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Recommended
Jan 20, 2023
The best Home Depot in the area ** Milwaukee selection is great**
I checked their website and it told me how many they had and exactly where to find them. I bought 2 pairs (one of the 16" and one 18"s). They fit great and keep my arms warm and protected from cuts and scrapes. Love them
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Recommended
Nov 26, 2022
Excellent Service
In shopping for a few unrelated items, each time I needed the help from an employee I was directed to exactly where the item was located. I had a great experience.
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Recommended
Oct 30, 2022
Terrific store
Terrific store - really helpful and cheerful staff. Love them all. Shout out to Justice for she was the star of my visit to Home Depot. She will make your project a success.
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Recommended
Oct 23, 2022
Poor customer service
The register clerk was talking on her cellular telephone behind her mask. She couldn't be bothered to even offer me a bag to carry out my purchase at the end of the transaction. I guess I was interfering with her personal phone call.
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Sep 5, 2022
Great customer service
We just purchase a new refrigerator at the Martinez Home Depot. The sales lady was very helpful and knowledgeable and the inventory was extensive. Also great prices.
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Recommended
Aug 3, 2022
Kellie Oweger
Kellie Oweger was awesome helping me pick out my appliances. She was so friendly, Patient and Helpful. I wish all buying experiences was like Kellie's. It's great to see The Home Depot can hire a talent like Kellie.
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Jul 24, 2022
Mario Wong was excellent in Appliances
We had a great experience with Mario when buying our fridge. He gave us measurements aided us in applying for credit, was informative. In addition he was very clear about the shipment and delivery process. We went with Home Depot because they had the best stock availabilty. This is now the second house we have furnished with appliances from Home Depot. Although I priced checked around, from now on, I will just start and finish at Home Depot since we have had great service both in California and Virginia.
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Recommended
Jul 14, 2022
Excellent customer service from the customer service/ returns desk
Excellent customer service from the customer service/ returns desk when exchanging a Stanley Adjustable Saw Horse with a missing rubber pad. Thank you Jasmine and Brian
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Recommended
Jul 8, 2022
Exemplary service
Jasmine is knowledgeable, helpful and kind. I shop at this location regularly and I always enjoy getting to see Jasmine. She’s perfect!
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Recommended
Jul 3, 2022
Friendly and informative
Sierra was a great help teaching me how to sign up for Veterans discount.
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Recommended
Jun 10, 2022
Awesome customer service
If you need flooring done! Ask for Leanne! She is the best and found me the laminate I wanted at a different location although Home Depot is discontinuing the laminate I ordered
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Recommended
Jun 10, 2022
Excellent customer service
Sierra helped me find the correct ile & bay for my item. Even though she did not know off the top of her head, she likes it up for me (instead of passing me along to someone else). Not only that, she engaged my son and connected with him in his interest in tools and wood working. Great experience over all.
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Recommended
Jun 9, 2022
Wonderful
Young lady, Sierra, helping me was so accommodating. My back‘s not happy today and she did it all my bending and help me get in and out quickly
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Jun 9, 2022
Amazing costumer service
Sierra was so kind and help lots
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Recommended
Jun 4, 2022
Great service by Sierra at the homedepot in Martinez
I was in for a few items. Sierra was working the self-checkout lanes. She greeted everyone genuinely, authentically, and had a great attitude. Her attitude and awareness of her customers are exemplary. I was not able to scan my little tomato plant. She straightened out the bar code and did it with care. How nice. I would hire Sierra if I had an opening. Promote her she will reinforce a strong customer centric culture.
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Recommended
May 6, 2022
clueless employees
make sure you carry your own knife or blade in case you need to cut anything. their employees are not given the proper tools to do anything.
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May 2, 2022
Great Customer Service and Product Availability Home Depot In Martinez CA
I've shopped at six different home improvement stores in the East Bay Area in a two week span, and the customer service, store organization, products in stock was by far superior at your Martinez store. Steve from the customer service desk, helped me over the phone and visual checked to see if the 80 by 30 fired rated Left Inswing Masonite door was in stock before I made the thirty minute drive without commute traffic from Oakland to purchase. After purchasing the door the sale cashier named John was quite helpful as well. He helped loading the door into my truck.
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Recommended
May 1, 2022
Excellent very helpful on everything
Connie was very patients and very helpful on everything I asked .
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Recommended
Apr 24, 2022
outstanding personal service and attention
Kathe was phenomenal from greeting me at the door to personally walking me through the store for each one of my 4 shopping tasks. Kathe even checked me out at the self check-out. Best experience of my life shopping, and I'm 73. Wish all stores had such a friendly and attentive staff. Kathe and her associates also said good-bye.
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Recommended
Apr 23, 2022
Very helpful!
Edna was very friendly and helpful at checkout!
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Recommended
Apr 19, 2022
Great customer service
Joe from the lumber department was very helpful and kind today!! He was able to cut the boards I needed with no problem. I appreciate the time he had to help me. I will always shop at Martinez Home Depot!!
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Recommended
Nov 20, 2021
HD Martinez Rocks!
JR in Garden was awesome and picked the best Christmas tree!
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Recommended
Sep 30, 2021
Will return
Super friendly and knowledgeable. Garden peeps are on point.
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Recommended
Sep 28, 2021
Needed Help
This Home Deport EXCELLS in ignoring Customers.
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Jun 14, 2021
My shopping experience wasn't terrible, but it certainly could've been better. I was greeted and ...
My shopping experience wasn't terrible, but it certainly could've been better. I was greeted and asked if I needed some assistance in the flooring department, which was great. However the female flooring associate that helped me could use some training to improve her customer service skills. I did my best to explain what I needed, but sensed some confusion, impatience and rudeness in her. In addition to shorting me on the quantity, the item she recommended turned out to be the wrong size. Overall, I felt like my visit here was a complete waste of time and the customer service I received was poor. I will only be going back to return the item, and don't plan on shopping at this location again.
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Verified Purchase
May 24, 2021
The cashier (Lia) I met that faithful night was very horrible and disrespectful.
The cashier (Lia) I met that faithful night was very horrible and disrespectful.
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Verified Purchase
May 22, 2021
Thank you to Anthony Z for helping me with ideas on my project and helping me find the materials ...
Thank you to Anthony Z for helping me with ideas on my project and helping me find the materials I would need!
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Verified Purchase
Recommended
May 17, 2021
Overall, the store was organized compared to other Home Depot stores that I have been to. What re...
Overall, the store was organized compared to other Home Depot stores that I have been to. What really stood out was one of their associates named Stewart who took his time, regardless if he was busy at the time, to go out of his way to make my shopping experience effortless. Stewart is a great example of customer engagement and need more like him. I was able to find the item exactly where the item was supposed to be located.
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Verified Purchase
Recommended
May 17, 2021
Dino in electrical helped me find all parts needed to install three separate flood light security...
Dino in electrical helped me find all parts needed to install three separate flood light security cameras. He was patient and very knowledgeable.