#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(708)283-5404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
20808 Cicero Ave
Matteson, IL 60443
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Customer Store Reviews

  • 4.6 out of 605 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (605)
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Showing 1-30 of 605 reviews
I had a great experience here, the store had it easy for customers to find what they need and go,...
I had a great experience here, the store had it easy for customers to find what they need and go, check out was also quick and easy. The employees were, nice and helpful. I have nothing to complain about.. Keep up the good work home depot.
by
  • Verified Purchase
  • Recommended
This store has some great employees Nate and Eddie are the best!!!
This store has some great employees Nate and Eddie are the best!!!
by
  • Verified Purchase
  • Recommended
Friendly staff and equally professional.Clean store
Friendly staff and equally professional.Clean store
by
  • Verified Purchase
  • Recommended
They need more employees. The phone for doors follow up and deliver to answer phones inquiries fo...
They need more employees. The phone for doors follow up and deliver to answer phones inquiries for customers in desperate need. Not enough help. The door/installation charges are trump up triple to customers. I wish I went somewhere else.
by
  • Verified Purchase
Worse home depot ever would not ever shop here again
Worse home depot ever would not ever shop here again
by
  • Verified Purchase
This store is amazing. And the direct customer service is awesome. I am a disabled veteran amd th...
This store is amazing. And the direct customer service is awesome. I am a disabled veteran amd they always find time to assist me. And they remember my name when I come into the store ( those that have been working there for years). I don’t shop at any other similar to it. I keep it all in-house. If they don’t have they tell me when it will be available. And then and only then do I come and get it.
by
  • Verified Purchase
  • Recommended
Mario in Pro Services and Mitchell (helper) are true gems in this store. Both were extremely help...
Mario in Pro Services and Mitchell (helper) are true gems in this store. Both were extremely helpful and professional my entire visit! Grateful for the services they provided me today.
by
  • Verified Purchase
  • Recommended
The staff is very helpful. The paint department took time to help me perform my project perfectly...
The staff is very helpful. The paint department took time to help me perform my project perfectly. I usually have an easy time in finding staff in other departments to assist me. The staff seem knowledgeable about their department.
by
  • Verified Purchase
  • Recommended
Meechie was a great help and gave us a stellar experience. She was patient, attentive and enthuse...
Meechie was a great help and gave us a stellar experience. She was patient, attentive and enthused. She made the checkout a smooth experience and provided great insight. She should be lauded for her efforts.
by
  • Verified Purchase
very fast checkout, employees are very nice
very fast checkout, employees are very nice
by
  • Verified Purchase
  • Recommended
This store has always met our needs. If I can't find it at this store, I don't buy it. Althought...
This store has always met our needs. If I can't find it at this store, I don't buy it. Althought newer stores are not far, we will not shop at any other Home Depot stores.
by
  • Verified Purchase
  • Recommended
Store employees/associates are always friendly and willing to assist you right away.
Store employees/associates are always friendly and willing to assist you right away.
by
  • Verified Purchase
  • Recommended
Great store much better than the Homewood location.
Great store much better than the Homewood location.
by
  • Verified Purchase
  • Recommended
Always satisfied shopping at this location. Great place to purchase appliances...great assistance...
Always satisfied shopping at this location. Great place to purchase appliances...great assistance from employees also very knowledgeable.
by
  • Verified Purchase
  • Recommended
Corrie was awesome. Thank you for your assistance.
Corrie was awesome. Thank you for your assistance.
by
  • Verified Purchase
  • Recommended
Located the item I was looking for without any problems. Isle were label and product readily ava...
Located the item I was looking for without any problems. Isle were label and product readily available. Employees were very friendly.
by
  • Verified Purchase
  • Recommended
Ms Keara was very nice and helpful
Ms Keara was very nice and helpful
by
  • Verified Purchase
  • Recommended
The Matteson store is the closest Home Depot to my home. It has always been my first choice locat...
The Matteson store is the closest Home Depot to my home. It has always been my first choice location. The only exception is when an item is not in stock and I am referred to another Home Depot store. I do have to find an associate to help me on ocassion. Staffing does not seem as available as the other Home Depot’s. Other than that, it is a very clean and nice store. Especially useful and my “go to” for summer plants.
by
  • Verified Purchase
  • Recommended
Ken and Brittany at the customer service desk were excellent. David the manager was very nice als...
Ken and Brittany at the customer service desk were excellent. David the manager was very nice also and listen to what I had to say. The store was clean and there was product was displayed and had alot of product.
by
  • Verified Purchase
  • Recommended
This Home Depot store is one of my favorite stores to go to. I enjoy going through the isles look...
This Home Depot store is one of my favorite stores to go to. I enjoy going through the isles looking at the bath accessories also the lighting and I enjoyed looking at the plants and flowers and miscellaneous decorative items that they have on display doing each season.
by
  • Verified Purchase
  • Recommended
The service we received from Thomas was outstanding. He was very helpful and he carried himself i...
The service we received from Thomas was outstanding. He was very helpful and he carried himself in a very positive professional manner. #greatful
by
  • Verified Purchase
  • Recommended
The associate in appliances was extremely helpful and patience with extreme professionalism.
The associate in appliances was extremely helpful and patience with extreme professionalism.
by
  • Verified Purchase
  • Recommended
Very good home depot
Very good home depot
by
  • Verified Purchase
  • Recommended
The store is always clean, bathroom also. HomeDepot is my favorite store, a place to shop for mos...
The store is always clean, bathroom also. HomeDepot is my favorite store, a place to shop for most of my needs.
by
  • Verified Purchase
  • Recommended
The Matteson store has excellent staff. Tomaas, Home Dept representative has excellent customer ...
The Matteson store has excellent staff. Tomaas, Home Dept representative has excellent customer service skills. He is very helpful, always attentive to my home renovation needs. He directs the customer to the appropriate departments. Tomaas is always very engaging and professional in performing his job. His work is commendable.
by
  • Verified Purchase
  • Recommended
This is one of my favorite stores to shop for home improvement and dyi projects. Customer Servic...
This is one of my favorite stores to shop for home improvement and dyi projects. Customer Service is extraordinary and management response is usually on point. However most of the staff actively participate in good customer service which precludes the necessity of getting management involved except to say Thanks.. Give a compliment or just say ..Job Well Done.
by
  • Verified Purchase
  • Recommended
The customer service was great I went there store about 7 in the evening looking for a part to fi...
The customer service was great I went there store about 7 in the evening looking for a part to fix my stove the gentleman was very helpful took his time to help me find the parts to get what I needed.
by
  • Verified Purchase
  • Recommended
Great customer service from every associate, especially the cashiers.
Great customer service from every associate, especially the cashiers.
by
  • Verified Purchase
  • Recommended
this store is terrible, hard to find someone who's knows anything to wait on you employee's act l...
this store is terrible, hard to find someone who's knows anything to wait on you employee's act like you're bother and a inconvenience to them. now there are some bright spots at this store but mostly it a dark place.
by
  • Verified Purchase
Nice and vibrant outdoors/inside plants which are watered instead of dry!
Nice and vibrant outdoors/inside plants which are watered instead of dry!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 605 reviews

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