Reviews for Mentor #3815

I've been in a lot of HomeDepots from Florida to LasVegas to Maine and clearly the Mentor store is easily one of the best in terms of neatness,trained staff and organization.

I appreciate that this clean, well-stocked store was adequately staffed on a Sunday afternoon with employees who could direct me to the right areas and answer questions as needed.

Super friendly associates that are very helpful. Plenty of product on display

Products sold that were used and returned by other customers without being checked by customer service before getting put back on shelf. Customer service employees follow different policies for the same actions. Customer service employees not trained to handle customers for the easiest of transactions. Some Customer service employees have an attitude with customers for returning items. Too long of time for checking out at the store. Lines are long, only 1 or 2 cashiers working registers while others stand around by the self-checkout just incase people need help checking themselves out! Customers do not work at your store, put some more employees on the registers.

First impression is important, the outside of the store and the parking lot is clean and organized, the store is well organized and the staff is very friendly and helpful. I really like their attitude. They all seem to like their job. And your lumber is great quality

I shop at this location all the time. It’s in my home town. On average I go there at least once a week. Staff is always very friendly and helpful. They opened a Menards right across the street. I went in there once and just wasn’t feeling it. I still shop 100% at the mentor Home Depot.

The Pro Desk are outstanding at providing a great shopping experience and getting all the necessary items needed for our order. They also try to make sure we get the best cost Home Depot can offer.

Everything is great. Do find store and Merchandise in isles, making it hard to use carts for shopping. leaves loaded cart of merchandise,moveable stairs.

This store has people that know products and will help you find them. I shop here alot and the electrical products are good price.

The store is well staffed and the depts have knowledgeable people. Most of the employees know the store well enough to guide you when you are searching for something specific.

While the employees and appearance are fine , the delivery service is far lacking. We spent a lot on a washer dryer set only to be told at the end of the transaction that it would be 2 weeks before it was delivered! This is unaccceptable, should have look elsewhere but at that point was to late.

employees are friendly and helpful. bathrooms are nice and clean. almost always find what i need here.

Everything you need pulse more

Improve customer help.

Great customer service and very friendly people!

CUSTOMER SERVICE EMPLOYEES ARE MORE THAN HELPFUL IN RESOLVING ANY ISSUES 100%

I shop at this store on a regular basis, as I always seem to be needing something. Overall, my experiences at this store have been good. I've bought items from every department. The associates are helpful and friendly. And if there is a product that I am looking for specifically and cant find for some reason, I am always able to locate an associate who is willing to help.

If you are looking for blinds, see Wendy Miles. She is terrific.

Clean store. Great service

I go to Home Depot first for all installation services.

Store manager was very helpful

Awesome customer service and that is what I like about the store

Overall is a great store

I love the mentor Home Depot. It is always clean and orderly. The associates are friendly. And always help with advice for a project. They even help carry product to car and put in car for me. Just wonderful customer service.

This store just can’t get it right. A lot of hellos but no help! For years. Don’t bother. There are other choices. Try a real lumberyard you’ll be amazed at what good service really is

The employees are friendly and helpful every time I go in there

Everything easy to find employees and customer service fabulous love the garden center also

Overall a okay experience. Called and was put on hold for 15 minutes. If you are in a rush, may be faster to drive to the location.

After shopping at the Mentor store for over twenty years, I've always found the associates helpful and I always find what I'm looking for.

Home Depot staff are always available and willing to help. Their installation people are the best. I have used other stores and got less than professional results.