#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(251)380-3417
Tool & Truck Rental(251)380-3400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
851 Montlimar Dr
Mobile, AL 36609
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Customer Store Reviews

  • 4.7 out of 531 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (531)
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Showing 1-30 of 531 reviews
Helpful and knowledgeable staff.
Everyone that encountered within this store understood their role in their department. They knew where things were. They was very supportive in my need and would highly recommend this to a friend.
by
    • Recommended
    Purchased toilets for church
    Items were already on sale and was elated to find out when at the store they were even cheaper with purchase of three or more of the same item.
    by
      • Recommended
      Best home depot in mobile al period
      The plumbing materials that we borrow are always in good shape.We've never really had a bad product.Every now and then we may get a chip in a tub.But that's normal for shipping but with, but we love this place.Everyone should always come here and try this place out
      by
        • Recommended
        Great store great features.
        I'm so glad I went to this home depot and bought this refrigerator.
        by
          • Recommended
          Really kind and helpful
          Hunter took the time to help me find what I needed and be kind, patient, and professional. Really thankful and impressed!
          by
            • Recommended
            Great service
            Thanks to Kheia for going over and beyond. To help me very grateful
            by
              Veteran Discount is a sham
              I went through a lot to get verified as a veteran. ID, documentation and verification. When I go to use my veteran discount but things often come up that prevent use like lack of internet or a ne for "reverification". Why make promises you make if you aren;t going to honor them?
              by
                Darlene is the best!
                Darlene was very helpful and made my shopping experience peaceful and easy.
                by
                  • Recommended
                  Excellent customer service.
                  Deborah helped me the whole way through my experience at Home Depot. She even helped me get the Home Depot credit card hassle free. She is amazing and Home Depot is lucky they have her this Home Depot is the best one I have been to.
                  by
                    • Recommended
                    Very nice store
                    Like to shop at the Home Depot
                    by
                      • Recommended
                      Washer
                      Great experience Bobby was very helpful
                      by
                        • Recommended
                        Excellent
                        They got exactly what we need.
                        by
                          • Recommended
                          Great Store Great People
                          This place is like the old time family hardware store where everyone knew everyone and all were family or friends. Great Place to shop with super prices
                          by
                            Not cluttered and their workers actually want to help you!
                            I walked in and found what I wanted right away! I talked to the front desk and they were so nice, not like they were to busy to talk to me. Next time you want no stress shopping, go to The Home Depot where you are actually welcomed!
                            by
                              • Recommended
                              Michael in Doors
                              Michael was so helpful and informative about my purchase and the installation process. I am very lucky that I found Michael to help me.
                              by
                                • Recommended
                                Great Customer Service
                                This store is full of nice and friendly employees. I was greeted by everyone the I walked passed. Keep up the good work..
                                by
                                  • Recommended
                                  Professional Great Attitude Experience
                                  Had a wonderful experience with my purchase. The reps were very professional, knowledgeable and great attitude.
                                  by
                                    • Recommended
                                    You go low and I will too.
                                    You can’t expect much out of the associates if the Store Manager is not any better. I was told 5 times by an associate “ you don’t have to get an attitude” after waiting 15 minutes for help at the paint desk. It took another 5 minutes to find a manager. Who decided to give me a class on morality and how to use my words because he was told the associate version of my complaint first . A better use of time would be teaching his associates not to sass and provoke the customers. But again what can you expect? He told me on another occasion, “what do you want me to do? If it’s lost I can’t make it appear” as he patted his back pockets. They lost a headboard I ordered and called me twice to pick it up but they still couldn’t find it. I could have never gotten away with these shenanigans on my job, I’m going to try my best not to go back in that store even though I live next door.
                                    by
                                      Terrible's customer service.
                                      I went to go purchase about $4000 in building material. I was directed to the customer service desk. The young lady at the customer service desk was talking with I think her boyfriend, and was super dismissive. She kept on saying that I had to order through the internet and was super dismissive and made a very dismissive Sound. I called over the assistant manager and the assistant manager didn't want to help and didn't want to ring the up. I ended up going to a competitor and spending my $4000 there
                                      by
                                        Good Overall Experience
                                        I was in Mobile helping my daughter and future son-in-law work on their house. I probably made 5 trips to the store over the weekend and each time I was in and out with no problems. My experience renting a drum sander for the first time was even quick and easy. They had most everything that I needed and the checkout went without a hiccup.
                                        by
                                          • Recommended
                                          Rachel in customer service you are awesome thank you!!!!!!!!
                                          Made my cabinet buying online that was a nightmare to a pleasant experience.
                                          by
                                            • Recommended
                                            1 hour wait to unlock wire
                                            It took an hour for the staff to come and unlock electrical wire!
                                            by
                                              Great prices and selections
                                              I have brought approx 200 bags of marble rocks 20 bags at 8.68 and 180 at 5.88. 10 bags of red virogo mulch at 3.97. See you next spring.
                                              by
                                                • Recommended
                                                Above and Beyond
                                                Kathy at Store #0865 made sure that we were able to purchase our appliances after we told her the we had just moved here from North Carolina with not worries. She held them until we could return to pickup our items. That was very helpful for newcomers in Alabama.
                                                by
                                                  • Recommended
                                                  The store is very well equipped with all products needed for home and office use.
                                                  I bought all products needed to put a new roof on my garage.
                                                  by
                                                    • Recommended
                                                    Well watered garden center!
                                                    Love how well organized this store is!Im a personal gardener and enjoy shopping at this store. Shade plants are in the shade and clearance place are in with regular plants but clearly signed and ring up correctly at check - out. Home Depot is really winning . Sheila is great and really enjoys her job!
                                                    by
                                                      PERFECT
                                                      This store way have what I Need! Thank you home depot!
                                                      by
                                                        • Recommended
                                                        Amazing Customer Service
                                                        Cashier Adriene is very welcoming and helpful!
                                                        by
                                                          • Recommended
                                                          Best customer service in the industry in the Mobile area.
                                                          Store is well stocked and the employees are very helpful and friendly.
                                                          by
                                                            • Recommended
                                                            Knowledgeable folks!
                                                            We had several different projects going on and had no problem finding employees with the knowledge to help us get what we needed! Overall a very satisfying experience
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 531 reviews

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