#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(787)708-3904
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 9:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
State Hwy 52 And Sr 842, Monte Hiedra Town Ctr
San Juan, PR 00928
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Customer Store Reviews

  • 4.7 out of 1,257 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (1,257)
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Showing 1-30 of 1,257 reviews
Customer service
Excellent service, product quality. I live this store in particular
by
    • Recommended
    Home Depot Visit
    Excellent variety of merchandise and customer service level. Fast move inthe cashier processing time. Excellent experience. recommended.
    by
      Great experience!
      I love this store! it's like a Disney store to Married people
      by
        Service
        Thank you for your great service
        by
          • Recommended
          Excellent service
          Always get helped when looking for an article. Employees are very service oriented and very friendly!!
          by
            • Recommended
            parking lot
            Other customers leave their carts in the spaces beside the handicapped parking spaces. I believe the employees should be aware that they have to check these spots constantly and maybe a sign could be used.
            by
              • Recommended
              Great store and prices
              Very Happy experience
              by
                • Recommended
                Products
                Always have the products we need, but need more employees
                by
                  • Recommended
                  Best Store of Them ALL
                  Parking, Ambience, Fast Checkout. When you're done shopping, visit the mall or movie theater.
                  by
                    • Recommended
                    Very clean and well organized
                    This particular store look better than other, and it always well organized.
                    by
                      • Recommended
                      You get what you need!
                      Happy with the service.
                      by
                        • Recommended
                        Easy to find materials
                        This store is well organized and home improvement materials are easily found. Gardening and irrigation options are an opportunity for growth but the store overall represents a great shopping experience for homeowners.
                        by
                          • Recommended
                          Buying with confidence
                          I really love to use Home Depot as my first choice for hardware needs due to its guaranties and variety of items and devolution options.
                          by
                            • Recommended
                            Great employees
                            great ,informed , caring employees
                            by
                              • Recommended
                              Great service and product offerings.
                              I bought some paints and received suggestions as to color matching for my living room walls. I am very satisfied with the colors that I bought and the quality of the paints! I give a rate of five stars for both the service provided and quality of the product I received.
                              by
                                • Recommended
                                Cashier lied about discounts
                                My brothers water filter broke and all the carbon particles entered the piping. I went to the store and consulted Orlando. Not only he was experienced and savvy on the fittings I needed to purge the line, he also encouraged me to feel confident about doing it myself. Unfortunately at the cashier Aidalyz was the opposite. I asked her for a discount (I had more than $200 on items) and she told me she can’t “because the system doesn’t allow me to do it”. I know this is not true.
                                by
                                  • Recommended
                                  Too much employees but nobody helping
                                  No one helped, everyone is talking with each other and no interest in selling or helping with the merchandise... Maybe the salary has to be by commission for every help or customer to HD assure more customers service and selling more products... We the customers are who pays for everything in the store not the employees but time will tell... You need to focus on service to get better in selling in order to keep the business running. And remember we are first and without our money 💰💰 you can't survive... The employees are too comfy with the good salary it's not good...
                                  by
                                    Great Store Employees
                                    Yazmin gave us excellent customer service and great advice
                                    by
                                      • Recommended
                                      Helpful employees.
                                      The employees were very helpful and conscious. They look exactly for what I need between my budget and even when I was a bit unsure they help with a smile trying to please me.
                                      by
                                        • Recommended
                                        Excellent selection of Inventory
                                        What I have found great about Home Depot stores is the extensive inventory of home items it maintains. You could always count on finding what you need.
                                        by
                                          Excellent location and an excellent stock of hardware products.
                                          Recently bought a roof sealer for my house and received a well documented orientation by a Lanco products employee. After utilizing it, am very pleased with the product.
                                          by
                                            • Recommended
                                            Materials
                                            I always find everything. It’s curious that they seem to have more products than the Paraue Escorial in Carolina.
                                            by
                                              • Recommended
                                              Very good to shop
                                              Very good store to shop
                                              by
                                                GREAT STORE
                                                SUCH A GREAT STORE, FRIENDLY EMPLOYEES
                                                by
                                                  • Recommended
                                                  Great service
                                                  Fully stocked up store and kind and helpful employees like Thalia are really what makes shopping here so much better.
                                                  by
                                                    • Recommended
                                                    Great
                                                    The best experience compared to the other stores around
                                                    by
                                                      • Recommended
                                                      This Store is a Paradise!
                                                      All item that I purchased are high quality and they have good return and warranties policies!
                                                      by
                                                        Feels good to know I can count in Home Depot!
                                                        Looking to upgrade a recently purchased house, I shopped around and found Home Depot had the BEST prices in comparison to some of the competition. But better yet, Mr. Orlando Andino as an employee! As a woman who recently broke away from an abussive relationship, it was very overwhelming walking in to a store with an idea and intentions, but with no clue how to execute. Mr. Orlando Andino, aka the "Coach" was not shy to convert my ignorance into confidence! He assisted and guided me in every step of the purchase process. This man made me feel so empowered by the time he was done with me! I wish more employees can be like him! In fact, there should be a "assisted shopping service". I wouldn't mind paying for someone like Mr. Andino to help and assist in my purchases. You have a rocking employee! He deserves a raise!
                                                        by
                                                          • Recommended
                                                          Good service
                                                          As soon as we entered found an employee that asked what we needed and took us right where we needed
                                                          by
                                                            • Recommended
                                                            Branch appearance
                                                            Accesible, always clean.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 1,257 reviews

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