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Showing 1-30 of 326 reviews
Feb 3, 2023
Very helpful and super nice.
Thanks Rosie for your help, you were super nice to all those you helped at the register!
by
Recommended
Jan 9, 2023
EXCELLENT EMPLOYEE MS. KIMMY
THE EMPLOYEE MS. KIMMY WAS SMART AND FRIENDLY AND KNOWLEDGEABLE. SHE GAVE ME VIP TREATMENT BECAUSE SHE MADE SURE I PURCHASED THE RIGHT ITEMS. SHE LISTENS AND UNDERSTANDS MY CONCERNS.
by
Recommended
Nov 26, 2022
Worst Cust[H]omer Service
Honestly one of the more inconsiderate and awful experiences in HD in all of my career as a Home Depot employee. Several of my bulk pallet orders of building materials have been consistently delayed and this particular Perris location has never given me advanced notice prior to changing the delivery date. While I understand the likelihood of unforeseen setbacks in deliveries (they explained that they had a third-party delivery driver call in-sick last minute and couldn’t find another delivery service provider to pick up my order) I was met with indifference from store members after calling to question how my Saturday delivery suddenly changed to a Monday delivery. I spent the majority of the day explaining the situation to my staff who I had to continuously reassure while we were all on standby despite their busy schedules and lengthy commutes, and within the 7hrs from when I last heard of my delivery, I was suddenly sent a text saying that the delivery date changed to a Monday (a day that I would NOT be able to be on-site to accept the delivery). When I called the store the first employee I spoke to said that it was due to the holiday (Thanksgiving which had just passed) and when I called again looking to speak to a manager another worker told me to call for them on Monday (the day of the new delivery). Now I’m forced to delay the project and have to come up with compensation for my staff who have been present on standby to hopefully get some work done. Unfortunately, I’m gonna have to move my schedule around so that I can be present for this altered delivery and it’s beyond frustrating. As a fellow Home Depot associate, I am appalled by the lack of consideration for the customers’ time and livelihood as well as the condescending tones of the employees that made me feel guilty for voicing my valid frustrations. If I’m not able to get the materials, I can’t work, and if I can’t work, I can’t get paid and then I can’t pay my workers. All I can ask is that this store acknowledge this and all I can say is do better because if this is your store’s best, you should be ashamed.
by
Nov 19, 2022
Friendly staff
Thank you Rosie for being helpful and friendly, especially on such a busy day. And when I forgot one of my bags, thank you for keeping it ready for when I finally got back there. It was obvious you were keeping an eye out for us while you worked, and that consideration made our day!
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Recommended
Nov 4, 2022
Great atmosphere
I entered and there were signs directing me where I needed to go for what I wanted. I wanted automotive care supplies and they were in the section labeled automotive.
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Recommended
Oct 25, 2022
STEPHANIE GREAT
HAD A GGOD DAY SHE SAID HI
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Recommended
Sep 19, 2022
Roof Wind Turbine
bought and replaced current turbine. not a problem. went well. no problems noted as of yet.
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Recommended
Aug 25, 2022
helpful employees, easy access to products and availability.
I bought my items 2 days ago, working great.
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Recommended
Aug 8, 2022
Suzy is the best
She was cheerful and helpful
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Recommended
Jul 11, 2022
Great customer service
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Recommended
Jul 8, 2022
Good service
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Recommended
May 3, 2022
Chris is the Man
Chris help us and was super friendly the entire time
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Recommended
Mar 28, 2022
Customer service named KRISTINA
Bought a PLUNGER and had to returned it cuz I didn’t need it, it was in the original packaging when I returned it, a girl named KRISTINA from the CUSTOMER SERVICE counter threw the plunger and she looked disgusted and said and I quote “eewww that’s nasty” when I already told her it wasn’t used that I didn’t need it and that the DRANO MAX I bought with it worked and that’s why I was returning it, but she asked one of her coworker and both of them laughed at us. Never felt so embarrassed in my life…
by
Feb 13, 2022
Great customer service
Best home depot ever I just step in and employee started to help me out love that very much knowing that they care
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Recommended
Feb 2, 2022
great
got wat i needed love it here
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Recommended
Nov 28, 2021
Excellent Customer Service
I did a curbside order, but went to the wrong store for pick up. When I arrived at the correct store, Associate Crimson provided excellent customer service, made the situation correct, and was extremely professional.
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Recommended
Nov 23, 2021
Great help and support from the associates
I liked the option of site to store and all of the additional choices from the store site!
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Recommended
Oct 24, 2021
Great customer service
Chris listened and helped refer us to services we need for home repairs and improvements. Thanks!
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Recommended
Jul 17, 2021
The customer service here is impressive. Employees are every knowledgeable and helpful. Especiall...
The customer service here is impressive. Employees are every knowledgeable and helpful. Especially Lety In appliances
by
Verified Purchase
Recommended
Jun 25, 2021
The store was mostly clean and neat, the employees were happy to help, and the checkout was quic...
The store was mostly clean and neat, the employees were happy to help, and the checkout was quick and easy. I didn't bother to look for my products aimlessly and went straight to an employee and asked for assistance. The employees were all friendly!
by
Verified Purchase
Recommended
Jun 19, 2021
HI, I would like to acknowledge Joseph from the Moreno Valley Perris location. I meant this guy y...
HI, I would like to acknowledge Joseph from the Moreno Valley Perris location. I meant this guy years ago, he was very helpful. I never got the chance to thank him for his help. I ran in to him again years later and again he was very helpful and professional. able to help me with all my questions. very helpful, professtional and customers satisfaction. just wanted to take the time to let you know about a strong worker that you have in your team. Its very hard to come across good worker these days. and I hope he is acknowledge /notices for all he does.
I Also I did inform Steve the supervise on duty about the employee Joseph (Great Guy). Steve was also aware of Joseph work ethic and I wanted to acknowledge it as well. again very hard worker, loves what he does and very knowledgeable. I come from a strong background 10 + years being in management and getting work done thought others. I know how important it is to have a good solid team, that will go above and beyond for customer satisfaction. its Very important to me to knowledge Joseph and all Steven.
The employee names are .....
*Joseph (Location #1087)
*Steve (location #1087)
*Stephen (location #616) - Good working but the location he works at is one of the worse locations these is, this location needs improvement. All should learn from him on leader ship mindset.
* Leslie (location #616)
* Kris (location #610)
by
Verified Purchase
Recommended
May 30, 2021
We live in Beaumont, we went to our local Home Depot in Beaumont looking to buy a shed, we asked ...
We live in Beaumont, we went to our local Home Depot in Beaumont looking to buy a shed, we asked several employees for help. All they would do is tell us to go order it ourselves thru Tuff Shed.
Made a call to a different Home Depot on Perris Boulevard in Moreno Valley spoke with Sandra she said if we came in she would personally help us design our Tuff shed which we did the following day she was wonderful.
by
Verified Purchase
Recommended
May 7, 2021
I had a horrible experience today I had to wait 40 minutes for supervisor that never showed up to...
I had a horrible experience today I had to wait 40 minutes for supervisor that never showed up to unlock the shelves. I waste my time and showing up late to a job.
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Verified Purchase
Apr 17, 2021
Lady at pro desk was nice got 3 millwaukee safety glasses for less than 18 bucks great deal
Lady at pro desk was nice got 3 millwaukee safety glasses for less than 18 bucks great deal
by
Verified Purchase
Recommended
Apr 6, 2021
associates are friendly and helpful. Also great prices.
associates are friendly and helpful. Also great prices.
by
Verified Purchase
Recommended
Feb 20, 2021
The attitude of some of the workers and manager was very poor. I was in the line and told to go t...
The attitude of some of the workers and manager was very poor. I was in the line and told to go to a register, and then once I arrived there, they told me I had to get in a second line. There was no sign indicating the second line. Then I had to go all the way back to the first line. They’re not helpful. Very poor service.
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Verified Purchase
Jan 25, 2021
The store is well equipped n follows the Corona virus guidelines And sales personnel are very at...
The store is well equipped n follows the Corona virus guidelines
And sales personnel are very attentive.
by
Verified Purchase
Recommended
Jan 15, 2021
I really enjoy shopping at this HD. They are always in stock and have the best staff. Great peopl...
I really enjoy shopping at this HD. They are always in stock and have the best staff. Great people work there.
by
Verified Purchase
Recommended
Dec 16, 2020
The customer service of some of the younger sales associate is very poor.
The customer service of some of the younger sales associate is very poor.
by
Verified Purchase
1 found this review helpful
Dec 4, 2020
The store every employment is helpfull for the costumers!
The store every employment is helpfull for the costumers!