#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(423)317-3185
Tool & Truck Rental(423)581-2085
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1930 W Andrew Johnson
Morristown, TN 37814
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Customer Store Reviews

  • 4.8 out of 452 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (452)
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Showing 1-30 of 452 reviews
Awesome employees!
We bought flooring-employee helped with calculation of footage, getting our purchases loaded. Fast friendly always helpful
by
    • Recommended
    Happy trip!
    Friendly, helpful staff with the things we needed in stock. Took the chance to shop and socialize puppy.
    by
      Great people
      I bought flooring from this store and you all done amazing job.
      by
        A great shopping experience.
        I have never been disappointed in the quality of their products. The employees are always very friendly, knowledgeable of their area, and always eager to be helpful.
        by
          • Recommended
          Top Notch Service
          Went in today under some time constraints. A lady by the name of Kathy in the paint department was sensational. Extremely knowledgeable, professional, and efficient. Had me in and out in 15 minutes. She was a total professional. I will always ask for her when I need assistance.
          by
            • Recommended
            Paint Department help, specifically Cathy.
            Every paint project we went to Home Depot and each time difficult paint decision were resolved expertly by Cathy. She really knows her job.
            by
              • Recommended
              Outstanding Customer Service, each and every time
              If you are not shopping Home Depot, you are missing out on outstanding customer service and better prices. The other thing I really appreciate is if or when there is an issue, they take care of it. Doesn't matter what, they are there to fix the problem. Store down the street doesn't care, if something goes awry, they are out of the picture as far a correcting it.
              by
                • Recommended
                Customer service was very nice.
                I bought a garage opener for my husband, the worker was very nice and explained everything I didn't understand. Very good experience Thx u Home Depot
                by
                  • Recommended
                  UNPRECENTED level of Customer Service/Support
                  I was EXTREMELY pleased with the OUTSTANDING customer service provided by this store ... and one employee in particular. Sarah at this Home Depot's Customer Service desk provided an EXCELLENT customer service experience, developing a viable way forward to address a problem with my new whole house dehumidifier (purchased a few weeks earlier from Home Depot). This level of customer service is unfortunately all too rare these days. I will DEFINITELY use this store for all of my home renovation needs in the future. Thanks again Sarah!
                  by
                    • Recommended
                    Outstanding Store
                    I am a BIG Home Depot Morristown fan, great associates, great selection of products and clean easy to shop store. So much so that I refuse to shop at the other store in town..
                    by
                      • Recommended
                      Great Store, Great Associates
                      I have been shopping Home improvement stores most of my life and this store has by far the best associates, they are willing to answer questions and help in what ever way they can...Ane with a smile...
                      by
                        • Recommended
                        Good buyer experience
                        We bought a washer/dryer set and Karen was so friendly and knowledgeable
                        by
                          • Recommended
                          BEST Home Depot in the region!
                          My husband and I drove 1hr and 15mins on Halloween release morning to this store because they always have the best holiday selection and the best customer service. Tony was amazing and helped us locate everything on our wish list with zero complaints. He was happy to do it and made us feel like he enjoyed his job. The manager and assistant manager Les, were both helpful as well. Everything about this store is amazing. The customer service is so warm and friendly like a hometown store feel, but with a huge and amazing selection. You won't visit a better Home Depot
                          by
                            • Recommended
                            Fast, friendly, and knowledgeable
                            My overall experience was wonderful. The ladies at the service desk was friendly and knowledgeable. They even gave me additional suggestions to help with my new project.
                            by
                              • Recommended
                              Great Store
                              I have shopped a lot of home improvement stores in my life across the country and I have found Home Depot Morristown to be in the top 3. and number one in Tennessee
                              by
                                • Recommended
                                Service desk - fast, friendly, and helpful!
                                I made an order online to pick up at will call. Order was ready, service desk staff was fast to retrieve, and very friendly. Overall a great experience.
                                by
                                  • Recommended
                                  Best customer service in town.
                                  I am a regular shopper at Home Depot, I run a small Handyman business and will not shop anywhere else...The customer service at Home Depot Morristown is second to none and the other store in town is the worst ever....
                                  by
                                    • Recommended
                                    Great service!
                                    Bought a door and had amazing customer service from Dakota and the nice couple ladies at the front desk.
                                    by
                                      • Recommended
                                      Very nice employees.
                                      It's getting to the point employees seem to hide when it comes to helping their customers. At this Home Depo store, the employees come to you and ask if there's anything they can do to help you.
                                      by
                                        • Recommended
                                        Great customer service
                                        Easy to find customer service and very efficient
                                        by
                                          • Recommended
                                          Wonderful customer service and knowledge of products
                                          Thanks for the wonderful customer service! We can’t say enough about helpful and knowledgeable the employees were. Special thanks to Bruce, Tina and William. They went above and beyond helping us.
                                          by
                                            • Recommended
                                            Need larger store
                                            Great store but could be larger. Really helpful employees. Registers to far away from where you come in. Odd set up in front. My husband is disabled and it is hard for him to walk in one door and have to go all the way across parking lot to get back to vehicle.
                                            by
                                              • Recommended
                                              My favorite store
                                              I love this store. I wish cashiers checked us out instead of self checkout.
                                              by
                                                • Recommended
                                                Appliances
                                                Looking for new appliances I highly recommend you see Bruce Stockman. He helped us with our purchase of our new washer and drier set and financing. He knowledge of the products he sells is top notch. You wont be disappointed!
                                                by
                                                  • Recommended
                                                  Great Store
                                                  Every time I go to home depot, the staff always checks to see if I need any help. Store always is clean for the it to be a warehouse. Seem to always have stocked shelfs.
                                                  by
                                                    The friendliest, most knowledgeable group of employees you'll ever meet!
                                                    Bruce Stockman in the appliance department has the knowledge and friendliness to make you feel at ease with your decision. No high pressure. Just facts and figures to help make that important choice. You approach him as a salesman and walk away his friend. I know I''ll be looking for him when I go back!
                                                    by
                                                      • Recommended
                                                      GREAT EXPERIENCE!!
                                                      I went into the Morristown Tennessee Home Depot to look at their washers and dryers. The salesman I spoke to was very courteous, helpful and respectful. He was very patient, knowledgeable and answered all my questions. I ended up buying the washer and dryer that day. He also asked if there was anything else he could help me with or help me find in the store. GREAT EXPERIENCE!! Great store!!
                                                      by
                                                        • Recommended
                                                        Great store for this small but growing community .
                                                        Have been doing some work on our house ‘ family home’ Many helpful associates who offer opinions when ask and suggestions . This store is always neat and tidy . Phillip in paint department is awesome !!
                                                        by
                                                          • Recommended
                                                          Great store
                                                          I am a regular shopper here, I own a business and will only deal with Home Depot, great staff, good selection of products, and associates are always willing to help..
                                                          by
                                                            • Recommended
                                                            Poor service
                                                            I bought a toilet for my house and asked for help and couldn't get help to get in the car.
                                                            by
                                                              Showing 1-30 of 452 reviews

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