Reviews for Mt. Pleasant #1171

Judy is an exceptional sales associate. She provided the most caring and wonderful customer service. She totally went above and beyond her job responsibilities. Thank you Judy.

I was very impressed with the help I received at the Mount Pleasant Home Depot. My purchase this morning required help lifting into my cart and then to my car. Sean assisted me and made my visit easy and efficient.

I have been shopping at this store since it opened. Everyone in the store has always been very helpful, but the folks at the pro services are amazing. They are all extremely helpful.

Jeff was great! We came in for a very specific item that was advertised on the website for $12.00. Jeff had to locate the item and then retrieve it. This was about a 20 minute job because the item was in a crate at the top of the shelves. He was very professional, kind, and courteous.

I was treated badly by the Home Depot cashier, Kenneth. I recommend that you avoid him.

Sales associate, Max Parker, was so helpful and cheerful. He made me feel like a valued customer and was happy to take time to answer all my questions. I would definitely go back with employees like Max Parker.

Always a pleasure to come to a hardware store where folks know what they are doing and help with your project.

Viv in appliances helped me numerous times while remodeling our kitchen. She is kind, patient and knowledgeable. I will be singing her praises for years to come!

Jack in the lumber department went above and beyond to help me. Their crew is knowledgeable and efficient. Highly recommend.

I would not order blinds here unless I was very aware of how the entire process works, ie had ordered and installed blinds before. The product is fine, their computer program for reviewing options is horrible. Staff very nice, just a very frustrating process set up by Home Depot

It’s easy to find a lumber cart. The isles are available to walk through, and the products are well lit, and clearly labeled. It’s a great shopping experience with a friendly people.

I bought Milwaukee tools and I am very satisfied.

This store is a great example of customer service and wonderful selection of products!

I was helped today by Jeff Thomas. Super friendly and walked me to the location of each of the items I needed.

New store. Very well organized. Very friendly staff

I paid for delivery of a $6,000.00 order. 4 Pallets of shingles - The sales clerk knew the location and knew tractor trailers weren't allowed on a road serving historic sites, They sent a Tractor Trailer which could not unload. The store manager promised to reload the shingles on a suitable truck and deliver them. We waited only to have the order scheduled canceled, scheduled canceled, scheduled canceled. I spoke with Levir (The manager and assistant manager were not available) and explained that our primary residence was 5 hours (one way) from the delivery site and that having a dependable delivery date was very important. I then got an e-mail with a different delivery date. I then emailed the store manager, assistant manager and the district manager and the scheduled delivery date was changed back to the date Levir promised. I drove back to Charleston Co (5 hours) only to have the delivery canceled at 6:15AM. I called and waited all day before returning to North Carolina. I canceled the order. The refund I received did not include the charge for delivery. Thereafter they scheduled and candled

Yesterday, while picking up a few minor items, I walked by a patio table and chair set, on clearance as a display item. It was in great shape and priced significantly less than original price. I asked an employee about it and within minutes made the purchase. Great deal! Just shows you what can happen if you're in the right place at the right time.

Albert went the extra mile to help my husband and I in a department he doesn't work in. We so appreciated his help. Thank you Albert!!

Joyce was a pleasure to work with. She’s extremely knowledgeable and professional, yet very approachable and personable. She made the shopping experience a bit more enjoyable.

Employees are helpful in selection is more than adequate

Friendly and well equipped and staffed store! Never had a bad experience at this store!!!

What a refreshing shopping experience. Fair prices, clean, well stocked items and friendly, knowledgeable employees. Garden center see Jack or Carol they will take excellent care of you

usually good delivery on all appliances and always helpful. Next delivery is scheduled for June 9., 2023

Cashier Kaliyah was very friendly and made the shopping experience more enjoyable!

She provided friendly service with my refund. Was very organized and helpful. Did it very quickly!

I recently had the pleasure of working with Penny in the design/flooring department. She was professional, personable, patient, a good communicator and worked with me to achieve my project goals. A great experience!

Joyce at the customer service counter made my day! I walked in to return an item at the customer service counters, she was walking away to put an item away, but saw me, THEN immediatly turned back to the counter to help me. She was so pleasant and helpful--I did not feel like I was a burden on her. Please know, not every employee is that helpful. Many employees will simply walk away when they see a customer--not Joyce.

I shop there everyday and I am very satisfied with the Mt. Pleasant store.

Competitive pricing and excellent employees make this Home Depot a really great place to shop for home improvement/repair/building supplies.

Last few times we came we were lucky to get all items needed