#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(256)512-5824
Tool & Truck Rental(256)512-5821
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1035 Memorial Pkwy Nw
Huntsville, AL 35801
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Customer Store Reviews

  • 4.6 out of 538 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (538)
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Showing 1-30 of 538 reviews
Unbelievably awsome
There was a gentleman by the name of mike at the homedepot in hintsville om the parkway that crawled on his hands and knees to get me a product ? Im not sure how much more customer service there could be?
by
    • Recommended
    Such great customer service
    My cashier Yolanda was such a sweet lady she smiled laughed joked with you made sure you had everything you needed she’s always such a cheerful person.. she makes this place better!!!
    by
      • Recommended
      Wonderful employees.
      I purchased a tool cart for our daughter who is a tattoo artist to use in her shop. We found the item online and went on store top purchase. The employees there were extremity helpful and the item was not only in stock as the website promised but also had a lower price. My daughter was thrilled with it and we always have a great experience with home depot.
      by
        • Recommended
        Great helping employee
        I was in today to get and air conditioner and Mark was very knowledgeable and helpful on selection that would find my need. Thanks Mark and Home Depot
        by
          • Recommended
          Have a good experience every time
          Will be a future customer with Home Depot as long as they are in business and I am very satisfied with my interactions there.
          by
            • Recommended
            Great Features
            I bought a Loan Mower and it works very nice! I am so glad I did buy it on Home Depot. It is an excellent product and the employee offered great help explaining how it works.
            by
              • Recommended
              Great work crew
              Everyone is extremely helpful
              by
                • Recommended
                Best store to shop
                I am always impressed with the selection and service at this store
                by
                  • Recommended
                  Great store with fabulous employees
                  Employees at this store were very helpful, knowledgeable, and courteous. A specific employee went above and beyond to show her enthusiasm and joy in her work. My husband snd I left happier than when we came in. Her name was Yolanda. The product we bought was also easy to find, a good price, and has been working fabulous for us.
                  by
                    • Recommended
                    Great employees
                    I went to get paint and the employees in that department were so friendly and so patient while I decided about color and finish. The check outs were staffed well and waiting was not an issue. My check out clerk was so nice and really made my day.
                    by
                      • Recommended
                      Awesome customer service
                      Two employees went out of their way to help me seek item I was looking for. Definitely recommend this location for OUTSTANDING customer service.
                      by
                        Awesome associates
                        Very friendly staff.
                        by
                          Bad Customer Service
                          Another disappointing trip to Home Depot. Bought the wrong size and they refused to refund or exchange. Both employee and manager didn’t have a clue. Don’t waste your money
                          by
                            Great Service
                            Good selection of products and friendly service
                            by
                              • Recommended
                              great customer service!
                              Always enjoy going there. They go above & beyond on the visits I have been there. I would have been lost without their advice.
                              by
                                • Recommended
                                My Home Depot of choice
                                There are 3 Home Depot stores within 20 miles of my home. This store consistently has more choices and provide the best customer support.
                                by
                                  Great attitudes
                                  I like the attitude the employees have. I always can find help and there always in a good mood when the help. That’s what brings my day better.
                                  by
                                    • Recommended
                                    Excellent Customer Service
                                    I bought an item for $9.97 at Home Depot. I have seen the same item on sale on You Tube for $69. And I didn't have to wait.
                                    by
                                      • Recommended
                                      Cashier Ms. Jayne on duty 10/02/21
                                      Found the exact item I needed and the checkout process was fast and easy, especially Ms. Jayne, the on duty cashier. She was cheerful and her smile was genuine.
                                      by
                                        • Recommended
                                        Don't know what a cashier's check is!!
                                        After refusing my check (and not being able to tell me why) I went to bank and got a cashier's check and they refused that! Had no idea what a cashier's check was.
                                        by
                                          This store used to be horrible, they didn’t have enough employee’s and didn’t honor Veterans disc...
                                          This store used to be horrible, they didn’t have enough employee’s and didn’t honor Veterans discount. They are far superior to other home improvement stores in Huntsville. Home Depot is my go to home improvement store. In fact I pass by Lowe’s and drive 2 miles out of my way.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Mr. Ed was what made my recent visit to your store so much better. He was willing to help me, eve...
                                          Mr. Ed was what made my recent visit to your store so much better. He was willing to help me, even though, his dept was outside loading customers trucks. After the over heard verbal exchange from Hispanic female telling Ed to get back outside and stay. I hope, I did not get him into trouble. It was 103 degrees outside and Ed was coming inside to get water. Store clean. Many contractors much mud, etc.. Long line at cash registers in Pro Shop area. At times, lots of employees but some are reluctant to help Has one thought of putting bottled water outside or inside for those outside employees in a therma container? Seems humane to me.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          very nice cashier her name was kamya very nice
                                          very nice cashier her name was kamya very nice
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          The garden store employee KaMya was simply amazing,
                                          The garden store employee KaMya was simply amazing,
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          My trip to this store was a very positive trip for me. I went there shopping for blinds and was s...
                                          My trip to this store was a very positive trip for me. I went there shopping for blinds and was standing on the blind aisle looking confused. The store associate (I believe his name is RT) saw me there looking confused and helped me. He showed me all of my options. He was able to tell me which blinds I would be able to get the quickest and even informed me about the return policy. He made my trip to Home Depot very pleasant.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          This store has amazing customer service especially one of their cashiers who is full of joy and h...
                                          This store has amazing customer service especially one of their cashiers who is full of joy and her laughter is spectacular. Having to work in the rain sucks but because of her I know the rest of my day working will be just as great as my experience. Very clean restrooms and store as well
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          If you're looking for the best home improvement store in North Alabama, here it is. The associate...
                                          If you're looking for the best home improvement store in North Alabama, here it is. The associates are helpful and friendly. I always find the products I'm looking for and the selection is the absolute best.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Well stocked and the people were friendly. KaMya was friendly and courteous
                                          Well stocked and the people were friendly. KaMya was friendly and courteous
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          The cashier Kaylyn was kind and courteous. And very helpful.
                                          The cashier Kaylyn was kind and courteous. And very helpful.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          I recommend the community neighborhood store. Have very knowledgeable people in department and th...
                                          I recommend the community neighborhood store. Have very knowledgeable people in department and their willingness to help is great. Returns and refunds on big items I recommend take names and follow up. I shop here at lease 3x a week.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Showing 1-30 of 538 reviews

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