#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(302)731-3402
Tool & Truck Rental(302)731-3408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1000 Suburban Drive
Newark, DE 19711
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Customer Store Reviews

  • 4.8 out of 546 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (546)
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Showing 1-30 of 546 reviews
Great service!
Eli, in the appliance department, was a pleasure to do business with and explained everything clearly. He was helpful, efficent and friendly.
by
    • Recommended
    My trip was amazing
    So I went to this homdepot and.saw wood for so cheap and it was humoungouse
    by
      • Recommended
      Rug had rubber backing as not to slide.
      I’m completely satisfied with the rug. Perfect color.
      by
        • Recommended
        home depot shopping
        I always get what I need with plenty of inventory to choose from.
        by
          • Recommended
          HD did what was right
          Delivery mishap followed by an installation mishap was followed up by a more than fair discount. Thank you HD! No other store would have done what you guys did. You made me a happy customer.
          by
            • Recommended
            Customer service
            Great customer service on the electric department, fastener department and at the cashier,
            by
              • Recommended
              Great customer service
              Service desk was so very helpful
              by
                • Recommended
                The friendliest customer service
                From the cashiers to the associate Jack who helped to cut the wood piece we went in for, to the associate who was overseeing the butterfly house building project for the families, everyone welcomed and helped us with a smile. I really appreciate all the help from everyone.
                by
                  • Recommended
                  Okay, but…
                  There needs to be more employees and better stocked shelves. The few employees that was there are very helpful but seem overwhelmed.
                  by
                    • Recommended
                    Happy Purchase
                    Thanks to the exceptional customer service we got a great up sell on a pressure washer for our house with a nice applied discount due to low inventory. Will be back for more items in the future to help improve our home :)
                    by
                      • Recommended
                      Quick! Happy employees!
                      Love this store. I use to flip homes in Arizona. Would have to wait forever for my orders! Not at this store! My orders are pulled right away! Thank you!!!
                      by
                        • Recommended
                        Employees go above and beyond expectations.
                        Or in this case below. Had trouble finding something. One of the employees actually laid on the floor to get what I wanted out from under a low shelf. Such dedication is rarely found in retail these days.
                        by
                          • Recommended
                          Very clean and helpful
                          Bought the Milwaukee m18 combo at a great price
                          by
                            • Recommended
                            Great Garden Department in this Home Depot
                            I was on my way to a Garden Center when my friend recommended that I try this Home Depot. She had had very good luck there. I had interactions with a sales assistant, a cashier, and a vendor. All were helpful, did not rush me, and made this a pleasant shopping trip.
                            by
                              • Recommended
                              Great customer service
                              In the last six months I have had very good customer service especially at the checkout counters. Very friendly, personable and efficient.
                              by
                                Doing the best they can in an area with unfavorable demographics
                                I hate seeing this country going further and further down the toilet, with stores having to lock everything behind bars to keep our diverse friends from running off with it. Our Greatest Strength ™ is taking a toll on large companies bottom line, and Home Depot is no exception. Hopefully Home Depot can hold on until real Americans regain their senses and deal with our genetically criminally prediposed segment.
                                by
                                  1 found this review helpful
                                  Big and lots of variety
                                  Very close to home… I love it.
                                  by
                                    Great place
                                    They have good prices
                                    by
                                      • Recommended
                                      Great customer service
                                      Every time we go to this store we have a very positive experience the customer service is amazing and we always find what we need and want
                                      by
                                        • Recommended
                                        Great customer service
                                        It was Christmas Eve and the service was great, from the gentlemen that helped me with What I needed to the cashiers.
                                        by
                                          • Recommended
                                          Great store. Amazing staff
                                          Always a great experience. Staff friendly and go out of their way to be helpful. Easy in and out. Always well-stocked.
                                          by
                                            • Recommended
                                            Clean, Well Organized, Friendly Staff
                                            This store is much cleaner, organized and friendly than its competitor, and even other Home Depot stores in the Newark, DE area.
                                            by
                                              • Recommended
                                              Managers
                                              Overall good experience with staff with some of the management isn’t all that great. Things that were solved before easily with better management became a problem that was escalating to branch customer service. Do better Home Depot
                                              by
                                                Service
                                                The staff is kind an very willing to spend extra time to help!!
                                                by
                                                  • Recommended
                                                  My Go To Store
                                                  This store has always been one of the best places to go to. Team member, Diana, is truly phenemonal and embodies the values any organization seeks in being reliable, professional and above all, energetic and positive.
                                                  by
                                                    • Recommended
                                                    Amazing Staff
                                                    The people that work at this store are exceptionally skilled and incredibly friendly. I was blown away by how quickly and effectively they helped me navigate the store. I was probably in-and-out in about 3 minutes or less and I would have had no idea what I was doing otherwise.
                                                    by
                                                      • Recommended
                                                      Not a good shopping experience
                                                      by
                                                        Great customer service
                                                        Needed to get price adjustment and the customer service personnel expedited the return and repurchase along with providing discount on an item purchase due to the other brand being out of stock. Arranged for items to be loaded into vehicle. Extremely helpful and provided excellent service. I told her she was awesome and she humbly replied "just providing good customer service and helping people get what they need."
                                                        by
                                                          • Recommended
                                                          Excellent experience
                                                          Came in got what I wanted in about 10min. Always a great experience items are always in stock and very knowledgeable / approachable / friendly staff
                                                          by
                                                            • Recommended
                                                            Great customer service
                                                            Frank the sales associate had my door ready for pick he also explained how the door is installed. He carried the door out for and loaded on the truck . The cashier by the name of Tracy was very helpful as well and very patient considering it was closing time she allowed me to take my time checking out
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 546 reviews

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