#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(757)833-1100
Tool & Truck Rental(757)833-1104
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
325 Chatham Dr
Newport News, VA 23602
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Customer Store Reviews

  • 4.7 out of 600 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (600)
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Home Improvement Profile
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Showing 1-30 of 600 reviews
Helpful Sales People
Home Depot is my first go to store for home improvement items. We bought so many Christmas decorations there this year too. I like that I can typically find a helpful sales person when I need to ask a question.
by
    • Recommended
    Love This Home Depot
    I have Every Single Rigid tool from Home Depot and they are Awesome
    by
      • Recommended
      Best in the West
      Looking for Supplies, House Materials, anything that deals with Gardening, Plumbing, Lighting, etc...man I tell you this is the place you want to shop at, the price is right, the workers are Polite and very helpful so go and get your shopping on...you heard!
      by
        Best hardware store in the area!
        Although there are several stores closer to where we live, when we have to fix something, want to be sure of pleasant employees available, and don't want to waste time, we hop in the car and head to HomeDepot.
        by
          • Recommended
          Great service at the Newport News location.
          In upgrade of our newly purchased home, we were able to find the necessary product to enhance the efficiency of our home. The needed products were in place and assistance was very good.
          by
            • Recommended
            premo premium 16' deck boards no knots and beautiful
            I have looked all over for good straight and no knots in deck boards and Home depot has the best
            by
              • Recommended
              not honoring military discount
              bought a product and went to check out and put my code in for military discount and showed my ID to the cashier. Nothing was taken off the purchase. confronted cashier and she said oh its just the computer, I wanted it fixed and she left to help another customer. was so mad went to return desk but there was already 5 people in line and guess what the guy at the return desk was an AF vet returning his stuff for the same reason.either honor your military discounts or lose business.
              by
                Great store
                Pamela, so sweet and was absolutely amazing!! Her positive energy can definitely turn your frown upside down.
                by
                  • Recommended
                  Great customer service
                  Special thanks to Mr.Mark he provides a great customer service and beyond any expectations
                  by
                    • Recommended
                    Great selection
                    Great selection at fair prices
                    by
                      • Recommended
                      Pleasant Atmosphere
                      Excellent store to shop , the staff are very friendly
                      by
                        • Recommended
                        Best place to go to redo your kitchen
                        We found that the salesperson we had was extremely professional and helpful in guiding us through the process of the items required for getting what we wanted in our remodeled kitchen. Everything was discussed so that all the bases were covered. We have no doubts as to what it will look like when they are finished.
                        by
                          • Recommended
                          Friendly staff
                          I ran into Home Depot this morning to get a few things and was greeted by an employee that happened to be walking by and she said "Hello and good morning". My cashier was super nice and answered the questions I had asked. I will definitely shop here again. Thank you.
                          by
                            • Recommended
                            Great Customer Service from CAMRYN
                            Because the sale cashier CAMRYN new exactly what she was doing. Camryn was instrumental in not only helping me to obtain the military discount for an online order but also she managed to help me get authorization for a 25 dollar gift card that she applied to my purchase. The customer service rep at the Hampton home depot did not have a clue...
                            by
                              • Recommended
                              Great store! Pamela is a great cashier to go to!
                              Great store! Pamela is a great cashier to go to!
                              by
                              • Verified Purchase
                              • Recommended
                              Very helpful employee
                              Very helpful employee
                              by
                              • Verified Purchase
                              • Recommended
                              4613 Brenda was very helpful in designing our kitchen , very knowledgeable of the product, and ...
                              4613 Brenda was very helpful in designing our kitchen , very knowledgeable of the product, and answered all our questions and concerns.
                              by
                              • Verified Purchase
                              • Recommended
                              Skyler and Donta are so very helpful and do not act like it is a chore when asked a question. Ku...
                              Skyler and Donta are so very helpful and do not act like it is a chore when asked a question. Kudos to you two young adults for being so kind.
                              by
                              • Verified Purchase
                              • Recommended
                              Pro account sales Associate provided outstanding customer service.
                              Pro account sales Associate provided outstanding customer service.
                              by
                              • Verified Purchase
                              • Recommended
                              The cashier was very helpful in directing customers to the correct aisle for their purchases. I ...
                              The cashier was very helpful in directing customers to the correct aisle for their purchases. I don't mind asking for directions and it's easier than looking up to the ceiling for signs to a certain department.
                              by
                              • Verified Purchase
                              • Recommended
                              Helpful customer service. Asking do I need any assistance. Agents on the floor and not ignoring you.
                              Helpful customer service. Asking do I need any assistance. Agents on the floor and not ignoring you.
                              by
                              • Verified Purchase
                              • Recommended
                              Helpful employees, neat and organized.
                              Helpful employees, neat and organized.
                              by
                              • Verified Purchase
                              • Recommended
                              Employees were friendly and helpful and the products I needed were in stock.
                              Employees were friendly and helpful and the products I needed were in stock.
                              by
                              • Verified Purchase
                              • Recommended
                              Products easy to find and employees very helpful!
                              Products easy to find and employees very helpful!
                              by
                              • Verified Purchase
                              • Recommended
                              Sales associate Pamela is such a friendly and welcoming employee. It is always a joy to see her a...
                              Sales associate Pamela is such a friendly and welcoming employee. It is always a joy to see her at the register, she makes my day!
                              by
                              • Verified Purchase
                              • Recommended
                              Home Depot is my go-to store. They have what I am looking for, I like the brands they carry, and...
                              Home Depot is my go-to store. They have what I am looking for, I like the brands they carry, and the employees are friendly and helpful.
                              by
                              • Verified Purchase
                              • Recommended
                              Store VERY clean, neat, & well organized. Employees well dressed & recognizable, well versed on s...
                              Store VERY clean, neat, & well organized. Employees well dressed & recognizable, well versed on stock items & locations. Feel "at home" @ Home Depot. Tho you sell Lawn Tractors, accessories NOT available. Had to go to Brand X to get De-Thatcher.
                              by
                              • Verified Purchase
                              • Recommended
                              Clean store. Friendly, helpful staff.
                              Clean store. Friendly, helpful staff.
                              by
                              • Verified Purchase
                              • Recommended
                              My return was handled perfectly by Cynthia. She was sweet, and efficient.
                              My return was handled perfectly by Cynthia. She was sweet, and efficient.
                              by
                              • Verified Purchase
                              • Recommended
                              I just wanted to take the time to recognize 2 employees in flooring.. Mike & Fatima! Talking to M...
                              I just wanted to take the time to recognize 2 employees in flooring.. Mike & Fatima! Talking to Mike about how much I have put into a revamp of my floors etc then his instincts kicked in to overdrive by telling me to just get a quote!!! Amazing attitude then Fatima took over & wow!!! I am smiling Great experience
                              by
                              • Verified Purchase
                              • Recommended
                              Showing 1-30 of 600 reviews

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