#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(702)649-5862
Tool & Truck Rental(702)649-5868
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
855 East Dorrell Lane
North Las Vegas, NV 89086
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 339 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (339)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 339 reviews
Satisfied with our shopping experience.
by
    Service and Experience
    The staff is always willing to assist you and help find the product you are looking for. If unavailable they will find it's location or availability.
    by
      • Recommended
      Awesome customer service
      Not only today, but many times before I received great customer service. I hate to waste time shopping, so I simply ask where the item is and I'm on my way.
      by
        • Recommended
        Will shop here again
        Luis is always so helpful and kind every time we come in!!
        by
          • Recommended
          Friendliest Home Depot
          great store , happy associates, always great customer service
          by
            • Recommended
            Great employee
            Janet and Lionel were so great went above and beyond for me
            by
              Good experience
              Went in to look for some sinks and had great help looking for what I needed and it really helped being there people to ask and to see what my best options were
              by
                • Recommended
                Great service
                Great seevice all the time
                by
                  • Recommended
                  The crew that I come across during my visit are all awesome and compassionate. All of them are ...
                  The crew that I come across during my visit are all awesome and compassionate. All of them are knowledgeable and takes time to explain to you the details of what you ask for...very...very pleased every time I visit this location.
                  by
                  • Verified Purchase
                  • Recommended
                  This is one of the best run stores I have shopped in. The Employees are professional, friendly a...
                  This is one of the best run stores I have shopped in. The Employees are professional, friendly and knowledgeable. I have been helped with several home improvement projects and I'm grateful for the patience and guidance of the staff at this store.
                  by
                  • Verified Purchase
                  • Recommended
                  Good store always clean and orderly.
                  Good store always clean and orderly.
                  by
                  • Verified Purchase
                  • Recommended
                  My experience at this store has been excellent. Kimberly Arruda and the whole PRO TEAM work toget...
                  My experience at this store has been excellent. Kimberly Arruda and the whole PRO TEAM work together to be accurate and timely in all phases of my purchases including: pricing and availability, scheduling for pick up or delivery and follow up until the sale is final and received. I highly recommend this store
                  by
                  • Verified Purchase
                  • Recommended
                  Coming from stores in Wisconsin I had an expectation of a fairly robust customer service experien...
                  Coming from stores in Wisconsin I had an expectation of a fairly robust customer service experience. This store is lacking in that area. To be fair to them, it is on par with my general experience of customer service in Nevada. The store is clean and, if you search for assistance, you will be helped. I have had few if any associates acknowledge me if I do not approach them. This is particularly true of the service desk where the employees are quite happy to ignore you. No one in line and they will not say a word; its quite something. When you get help the associates are nice and helpful. Just keep an eye on any contracts to make sure sales and promotions are applied.
                  by
                  • Verified Purchase
                  • Recommended
                  I love Shopping in Home Depot because they have everything I need for my new house project and im...
                  I love Shopping in Home Depot because they have everything I need for my new house project and improvements...
                  by
                  • Verified Purchase
                  • Recommended
                  Very helpful and friendly staff members. We were not rushed or ignored.
                  Very helpful and friendly staff members. We were not rushed or ignored.
                  by
                  • Verified Purchase
                  • Recommended
                  Sami was AMAZING!! She was doing a different task when I asked her if you all had propane heaters...
                  Sami was AMAZING!! She was doing a different task when I asked her if you all had propane heaters left. Sami not only told me they had them, she walked me over to them. She helped me get them on a flat bed cart, wheeled them over to the register so I could pay, then waited for me to bring my truck around so she could assist me with loading them on. She helped me load them & tied them down so they were secure. She was very friendly, helpful and smiled the whole time.
                  by
                  • Verified Purchase
                  • Recommended
                  Sammy at checkout is amazing and helpful!! The man in the garden center was horrible and refused ...
                  Sammy at checkout is amazing and helpful!! The man in the garden center was horrible and refused to provide assistance when Sammy called him regarding a product.
                  by
                  • Verified Purchase
                  This Home Depot is probably one of the best that I have been to. Reason I give these Home Depot s...
                  This Home Depot is probably one of the best that I have been to. Reason I give these Home Depot such a high rating is because everybody in the store knew where the Products were located. Most of the other Home Depot that I go to do not know where stuff is and are too lazy to walk you over to the right section
                  by
                  • Verified Purchase
                  • Recommended
                  Staffs are very friendly, courteous and very helpful.
                  Staffs are very friendly, courteous and very helpful.
                  by
                  • Verified Purchase
                  • Recommended
                  Winefreda is an excellent cashier
                  Winefreda is an excellent cashier
                  by
                  • Verified Purchase
                  The store was clean, well organized and a pleasure to shop at.
                  The store was clean, well organized and a pleasure to shop at.
                  by
                  • Verified Purchase
                  • Recommended
                  We were very impressed with Roberto. He helped us to our truck with a large load and was so perso...
                  We were very impressed with Roberto. He helped us to our truck with a large load and was so personable and respectful! Not a lot of teenagers now-a-days refer to adults as sir/ma-am and look people in the eyes while talking. Way to go Roberto! What a great young man!
                  by
                  • Verified Purchase
                  • Recommended
                  Employees are no help, all the employees are in the front of the store talking amongst them selfs...
                  Employees are no help, all the employees are in the front of the store talking amongst them selfs and refuse to assist the customers, I had to wait 20 minutes after asking for assistance for an employee to get up stock as the shelves were empty, Then had to wait another 20 minutes for that employee to find someone else with the tool to remove a lock so that I could purchase a hole saw, when we went to check out the cashier was too busy talking to other employees to even bag our items even after asking multiple times to bag the items. There needs to be a management change ASAP, the staff does not care about stocking shelves, checking inventory, helping customers, anything! Will not return unless it’s the only option!
                  by
                  • Verified Purchase
                  Micro manage everything you buy from the store. The pros are not pros.
                  Micro manage everything you buy from the store. The pros are not pros.
                  by
                  • Verified Purchase
                  Good store, big, clean and helpful employees
                  Good store, big, clean and helpful employees
                  by
                  • Verified Purchase
                  • Recommended
                  From the moment my Husband and I walked in to Store we were warmly greeted at Sanitizer center. W...
                  From the moment my Husband and I walked in to Store we were warmly greeted at Sanitizer center. We saw 2 awesome team members-Patti & Kyle who put us in touch with James from Plumbing. James knew his department frontwards & backwards, so we were in terrific hands. We arranged to have our supplies placed at Service Desk, and Alaina was our amazing Cashier. Everyone we encountered were most helpful, and seemed to truly enjoy working at their jobs! Great to see customer service still matters, as demonstrated by our experience shopping at your location- we were referred by our HD Store off Centennial Ctr, as they were out of stock on the commodes we needed to purchase.
                  by
                  • Verified Purchase
                  • Recommended
                  The atpre was clean and very organize, the workers were very helpful and knowledge.
                  The atpre was clean and very organize, the workers were very helpful and knowledge.
                  by
                  • Verified Purchase
                  • Recommended
                  Terrible service, we have never had such terrible service at a home depot. Had to call from cell ...
                  Terrible service, we have never had such terrible service at a home depot. Had to call from cell to get service and still had to wait 15 minutes to have two pieces of wood cut by a very rude associate.
                  by
                  • Verified Purchase
                  they was not careful with my order
                  they was not careful with my order
                  by
                  • Verified Purchase
                  Sami was such a helpful person in the gardening section. I was looking for followers to brighten ...
                  Sami was such a helpful person in the gardening section. I was looking for followers to brighten my day and I don’t know how to garden. Sami went above and beyond to help me pick up a pot, flowers, and everything else I needed! Sami showed me how to plant them and keep them alive! She made my day and as I was driving back home I teared up a bit because of her kindness how one small thing meant the world to me! Thank you Sami! ❤️
                  by
                  • Verified Purchase
                  • Recommended
                  Showing 1-30 of 339 reviews

                  Nearby Stores

                  Find Another Store

                  1275 W Craig Rd

                  North Las Vegas, NV 89032

                  3.69 mi

                  Tool & Truck Rental

                  (702)633-0410

                  Pro Service Desk

                  (702)633-0462

                  Mon-Sat: 6:00am - 10:00pm

                  Sun: 7:00am - 8:00pm

                  7881 W Tropical Pkwy

                  Las Vegas, NV 89149

                  7.60 mi

                  Tool & Truck Rental

                  (702)839-6410

                  Pro Service Desk

                  (702)839-6400

                  Mon-Sat: 6:00am - 10:00pm

                  Sun: 7:00am - 8:00pm

                  1401 S Lamb Blvd

                  Las Vegas, NV 89104

                  9.38 mi

                  Tool & Truck Rental

                  (702)432-3400

                  Pro Service Desk

                  (702)432-3407

                  Mon-Sat: 6:00am - 10:00pm

                  Sun: 7:00am - 8:00pm