Reviews for O'Fallon #3015

Jessie Martinez appliance specialist was excellent in helping us with our new appliance purchase. Can't wait to receive our new appliances.

Helped me through my pick up at desk

Great store friendly people good service!

Don in the plumbing department was extremely knowledgeable about the product Home depot offers and more than willing to answer our questions

Ray was great and so was Lisa designing my kitchen.

Your clerk Jessie Martinez was so helpful, courteous and knowledge. I was actually walking out of the department with nothing when she approached and asked if anything she could do. Ended up buying the refrigerator. Jessie was so understanding of price conscious customer. She showed me what I needed keeping in mind my needs and not trying to sell me something I really can't afford. She is a total asset to your company and you should be proud of an employee like Jessie

You have to see Jessie Martinez. She is the best sales lady they have. She will go above and beyond to help you with your purchase. Thank you Jessie for the great job you did with us!

price match to local prices

I purchased two items from the refrigerator area. The salesperson was busy but I was able to find my purchases clearly on the shelf without their help. This was extremely nice because they were visible and not hidden. Otherwise I would have had to wait a long time for help.

2nd to none really. Friendly knowledgeable staff everytime.

Was looking for an unusual item. Store associate not only knew what I was looking for but where it was at in the store and took me right to it.

I had to have 8 sets of blinds cut to size and the employee was helpful and pleasant. He was also quick with the work.

I came in looking for a new LG washer and Dryer to buy for my Girlfriends new house. I was treated with kindness and knowl she about the products I was looking for. She made the sale enjoyable and found every discount that was available.

I go here for my hardwood projects and finishes and other necessities around the house and garage.

Raymond really helped me navigate my purchase much appreciated

Joshua, a customer service sales cashier went above and beyond to make our trip to Home Depot incredible! We had a slight issue at check out and he jumped into action without hesitation with a great attitude the entire time, solving the problem in no time!

Quinn helped me find an item that had the wrong location on his locator. He did end up finding the item. He was friendly and helpful thru out and he in fact found the item in a completely different aisle. He went out of his way. Thank you Quinn

We were struggling to find what we needed and Mike and Bob helped us find everything and even loaded our stuff. 2 great resources at this location!

My trip to this Home Depot was very productive. The store had all the hardware I needed & the workers to direct me to locations of the items I needed.

Love this Home Depot. I’ve gone here for years and I count many of the employees as friends and look forward to visiting their store!!!

Had delivery set for 7/8. No call No show. called 7/8 and 7/9 with no return call. Still no call back on 7/10 at 2:50pm Salesperson was great and super helpful.

Great Customer Service salesman was great!

I'm new to the area and everyone I've encountered at this location has been friendly and helpful

great selection of plants and products to help get your landscape looking great

I love home Depot when I need a pick me up I go look around just love looking at things very therapeutic.

Now, I've always gone into this store, ever since we moved here, and today wasn't a special day, but I was pleasantly greeted at the door and my husband as well which was a nice surprise since the H.D. workers are normally assisting customers or asking if we the customers need help with anything. They continue to keep the store clean and organized making it easy to locate what we need. And I personally always have a good experience at this store all the way to the register, having a brief conversation with a H.D. employee there. I honestly don't have any complaints because the Home Depot Employees rock!!

After getting no help from two Garden Employees I sought out a Manager and to her credit she helped me get the topsoil I needed. These two Garden Employees came out from hiding to see what she was doing and did not even step up to help her out. Worthless....

I am in ofallon Home Depot quite often and there a few people I’d like to shout out. Mike in lumber is always someone who goes above and beyond. Never cares if it’s section or not he does whatever he needs to to help me. Same for Patrick in the paint department. Those guys take care of me almost every time I’m in. Then we have the lady cashier who is over by the pro desk who I’m ashamed I don’t know her name by now by she’s always great and very friendly. Then at the actual pro desks joe and Andy are always there to tend to whatever it is we may need. They are awesome. The only problem I have with the store is the kitchens department. Specifically the older lady the works back in the section most the time. They are right next to the blinds and a lot of times I look for flooring associates first before asking her for help and when I ask her for help she refuses to take a couple minutes to help me and actually give me very disrespectful attitude when asking for help. She interrupted her own phone conversation to jump in my conversation and very rudely look at me and say with the utmost attitude “we are in kitchens” which was very frustrating for me because she works at Home Depot she should be more friendly for 1 and 2 be more willing to help a customer regardless of her section title. But that was just one of many times she refused to help me. And that time I asked her to get me a manger after her rude remarks and she again rudely responded and told me to go find one myself. Feel free to reach out to me because I’ll happily go in there and point her out for you. That type of customer service is ridiculous. But overall I love the ofallon Home Depot and will continue to shop there. Won’t let one bad apple ruin the bunch of pretty darn good ones. Thank you to them!

I have been on a hunt for this 6ft singing Santa and have checked several stores. I specifically called the Ofallon store and spoke with Lisa and she held the last one they had for me! I can’t even tell you how happy this made me! Talk about exceeding a customers expectations!!!!! I will ALWAYS recommend this store! They will not disappoint!

From the moment we entered the store, we were made to feel appreciated. We came in to check inventory on a cook stove and microwave for our new home. We then, left and went else where to price and product compare. We returned and made our purchase. Each sales associate we encountered, made us feel important and appreciated.