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Showing 1-30 of 1,352 reviews
Feb 2, 2023
Great Overall Service
We were looking for a large capacity front loader washing machine, had one in mind, and went to see it on the floor. Afterwards, we got the attention of one of the sale people who ranged up our purchase. It was a perfect transaction.
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Recommended
Feb 2, 2023
Love the Store
I will admit that for years I have been a loyal customer of the other store in town, the one that is blue. One reason is because there is only one Home Depot that is on the complete opposite side of town. I have since made an effort to make Home Depot my primary source of building supplies, either by physically going to the store or even ordering online. Thank you for having competitive prices. PLEASE BUILD ANOTHER ONE ON THE EAST SIDE OF OCALA!
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Recommended
Jan 27, 2023
Parts and materials are always in stock
When doing plumbing, I prefer your SharkBite brand of plumbing fittings over any other brands. I have used them for over 10 years now and never had a problem. Also, I prefer your Brasscraft fitting over other brands as well. The Home Depot in my opinion sells great quality products and this is what keeps me coming back
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Recommended
Jan 22, 2023
Not a bad store not bad. Store is in a very bad location. Parking is terrible especially for disabled persons.
Some employees will point in the direction of an item and not take you there and explain. However so.e cashier attempt to assist.
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Recommended
Jan 10, 2023
EXCELLENT CUSTOMER SERVICE
I DID NOT GET HER NAME, BUT SHE WAS A VERY YOUNG AFRICAN AMERICAN YOUNG LADY WORKING IN THE POWER TOOLS SECTION.
SHE HELPED ME FIND THE PRODUCT, AND WHEN SHE FOUND YOU DID NOT HAVE IT IN OCALA, SHE CALLED A REP IN GAINSVILLE WHERE I LIVE AND ENSURED WHICH STORE HAD IT SO I CAN GET IT
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Recommended
Dec 14, 2022
Excellent customer service
Carol the head cashier and Donna went above and beyond in helping me with my last minute order. As I was stuck with my in store credit card and they were quick and found a solution even minutes after the store closing. I thank them for taking the time and dedication in providing me with excellent customer service.
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Recommended
Dec 2, 2022
My experience at your store
Just moved here from south Florida. What a difference in service. Had my oven go out on me and needed to replace it. Shopped around and found one that met my needs and was able to purchase it without any problem. Milo your Rep. was knowledgeable about the product and helped me every step of the way. She made me feel welcome and never a bother with everything I kept on having problems with. She talked me thru a few things on my phone. never made me feel pressured about my purchase or any of the many questions I asked her she always remained kind. Please acknowledge the fact that she is an outstanding employee and I appreciate everything she helped me with.
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Recommended
Dec 1, 2022
Beautiful high-end seasonal pillows
Did not expect to see designer pillows and they are lovely - oversized and in plastic to protect them until purchase.
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Nov 24, 2022
GREAT ASSISTANCE
A FEW MONTHS AGO I BOUGHT A JOHN DEERE ZERO LAWN MOWER Z345! THIS STORE WENT OUT OF THEIR WAY TO HELP ME! THEY WERE FRIENDLY AND VERY VERY HELPFUL. THEY PROVIDED ME WITH ALL THE INFORMATION ON THE PRODUCT AND THEY HELP ME LOAD THE MACHINE ON MY TRAILER. THEY WERE VERY ATTENTIVE TO ALL MY NEEDS AS A CUSTOMER! I HAVE BEEN TO MANY HOME DEPOT BUT THIS HOME DEPOT IS THE BEST WITH SERVICE!!
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Recommended
Nov 23, 2022
We just bought a 40 volt weed eater
I was a little afraid about buying a battery weed eater so a i done a lot of research the good and bad what was a good one to buy and we settled on Ryobi i was worried about would it do a good job how long the battery would last, we have a acre boy was i Suprise it does just what i wanted only used half of battery power
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Recommended
Nov 5, 2022
Rude and lazy employees
The short fat rude acne faced employee needs to be fired,Lefted cart at end shelves so not to block up and employee came and took to load stuff they were moving.Had to look for cart.Then when asked for it back guy was sarcastic and rude.I told him to go @#$# himself .I had guys at job sight waiting on me.Didnt have time to play games with short,fat,acne holes in face employees.
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Oct 27, 2022
Excellence customer service
The employee in the blind section was very helpful and knowledgeable with the products and gave some suggestions which easy for me decide to make decisions.
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Recommended
Oct 16, 2022
Great customer service
Shamela assisted us with our purchase and she was very friendly.
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Oct 14, 2022
My go to place
Home depot is my #1 go to.place for household and garden supplies
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Recommended
Sep 30, 2022
Great service
We have not been to a Home Depot in a while and I’ll say they were super friendly and helped us get set up for veteran discounts, thanks again sunshine :)
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Recommended
Sep 29, 2022
Very customer service orientated
Bill Jackson and Sunshine are the best thank you for having such great employees
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Recommended
Sep 21, 2022
I really enjoy this store. Staff are very attentive and willing to assist.
I do most of my purchases here. I'm happy with my purchases so far.
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Recommended
Sep 10, 2022
Emilie T Great customer service!
Great customer service! We had a great experience with Emilie and Kay in the power tool department they were very pleasant and efficient and resolved all issues!
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Sep 10, 2022
Great experience
Thank you CYNTHIA and the other kind gentleman who helped me today. I was reluctant to go in-store to make my purchase, but your kindness and helpfulness made it worth doing so!
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Recommended
Aug 31, 2022
Shopping made easy!
I shop at least twice a week and every time it's been a pleasure.
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Recommended
Aug 30, 2022
ALWAYS have what we want
Great place, GREAT people!
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Recommended
Aug 17, 2022
Emily was Amazing!!!
I bought a mini Magic Chef 4.6 cu ft stainless steel refrigerator tonight for my son as a birthday gift.
Emily the customer service representative at the Ocala Home Depot went above and beyond her call of duty to help me out !!! She help med me over the phone by going to retrieve the last item they had on the floor, she then rang me up correctly and ensured my order was accurate and complete and ready for my friend to pickup with her truck at the customer service desk the next day !!! I am very grateful that Home Depot has these Amazing workers as part of their Team … thanks a lot and keep up the great work Emily and Home Depot !!! Much appreciated indeed. V.W. 8/16/2022
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Aug 1, 2022
Great team works here
At this store I find a lot of help. In the plumbing department, Joe was able to give me lots of help with the things I needed to fix the bathtub in my home. As well, Lani at the self check out was able to tell me how to get some of my products put aside for me while I could take the stuff that fits in my car with me. Then Julia set up everything to be held at will call for me to pick up a couple of days later and Reece stacked everything away that I needed in will call.
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Jul 31, 2022
attention to detail
THE CUSTOMER SERVICE PERSON, PHYLLIS, WAS VERY HELPFUL AND EVEN SHARED SOME HANDY TIPS TO MAKE MY CONSTRUCTION PROJECT GO SMOOTHER.SHE ALSO CHECKED ME OUT AND TOLD ME HOW TO UTILIZE MY MILITARY DISCOUNT.IT WAS SERVICE WITH A SMILE AND I APPRECIATE HER TAKING TIME TO POINT ME IN THE RIGHT DIRECTION TO THE PLUMBING SUPPLY ITEMS.
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Jul 31, 2022
Cashier Was Super
Joceline was very friendly and had a beautiful smile and personality. Strongly feel she needs to be credited for her customer service. She is in the right position!
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Recommended
Jul 18, 2022
Great Customer Service
In the past five years I found it hard to find anyone to ever help in stores. From the moment I walked into Ocala Home Depot employees went out of their way to help me find what I needed. They were very friendly and fun too.
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Recommended
Jul 16, 2022
Returns
Emilie was so nice and helpful.
( Ocala Fl, store on 200)
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Recommended
Jul 4, 2022
Great employees
Everyone was very very helpful
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Recommended
Jun 26, 2022
Customer service
Wonder customer service from your sales cashier Iasiah very respectful and assisting. We need more cashier like her outstanding communication skills
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Recommended
Jun 20, 2022
Great prices.
I bought a dehumidifier yesterday. It’s working great.