#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(607)433-4502
Tool & Truck Rental(607)433-4508
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
659 State Hwy 28
Oneonta, NY 13820
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 265 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (265)
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Showing 1-30 of 265 reviews
Items out of stock, employees not following health department guidelines, employees not helpful w...
Items out of stock, employees not following health department guidelines, employees not helpful when needed
by
  • Verified Purchase
Friendly associates! Clean, well stocked shelves even for a pandemic! Ready to go sanitized carts...
Friendly associates! Clean, well stocked shelves even for a pandemic! Ready to go sanitized carts! Fast and courteous check out! What more could you ask for!
by
  • Verified Purchase
  • Recommended
No acknowledgement from employees as you enter the store or while shopping. Could really use a fu...
No acknowledgement from employees as you enter the store or while shopping. Could really use a full size store with more stock.
by
  • Verified Purchase
  • Recommended
The associat is were friendly
The associat is were friendly
by
  • Verified Purchase
  • Recommended
The store is very clean and help me to to find the product I wish to have. Mr. David Krecko is ve...
The store is very clean and help me to to find the product I wish to have. Mr. David Krecko is very helpful.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I like the friendliness of the employees and the prices.
I like the friendliness of the employees and the prices.
by
  • Verified Purchase
  • Recommended
Our Home Depot store always keeps enough employees to get you what you need, answer any questions...
Our Home Depot store always keeps enough employees to get you what you need, answer any questions, and get you on your way.. Employees are polite, store is always clean, and we LOVE to see shoppers with their dogs in the store. THANK YOU HD for permitting that.Well done, and I am happy to be getting my military discount EVERY day now.... Well done, HD...…..
by
  • Verified Purchase
  • Recommended
No one can help you out on the phone,
No one can help you out on the phone,
by
  • Verified Purchase
1 found this review helpful
Store is clean, employees are helpful
Store is clean, employees are helpful
by
  • Verified Purchase
  • Recommended
Was looking to change our bathtub to an alcove shower. The salesman in the Plumbing Dept. made t...
Was looking to change our bathtub to an alcove shower. The salesman in the Plumbing Dept. made the shopping experience pleasant instead of stressful. He was very knowledgeable and made sure we had everything we would need. No pressure... just helpful information.
by
  • Verified Purchase
  • Recommended
Everyone in this store is fantastic especially Dawn Q and Jen at the service counter. Always mak...
Everyone in this store is fantastic especially Dawn Q and Jen at the service counter. Always make sure we get what we need. Every person who helps us in this store does above and beyond to help you get your project done.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I enjoyed the sales person who assisted my wife and me on the purchase of a dryer. Very nice to d...
I enjoyed the sales person who assisted my wife and me on the purchase of a dryer. Very nice to do business with.
by
  • Verified Purchase
  • Recommended
As the spring comes upon us watch out for the deep crevices and holes in the parking lot. As we k...
As the spring comes upon us watch out for the deep crevices and holes in the parking lot. As we know in Oneonta this lot is better than some of our roads and you can get around better I. The lot but just be carful.
by
  • Verified Purchase
  • Recommended
Great customer service and Jim from plumbing had so much patience what a great store
Great customer service and Jim from plumbing had so much patience what a great store
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Great store with excellent customer service
Great store with excellent customer service
by
  • Verified Purchase
  • Recommended
great service
great service
by
  • Verified Purchase
  • Recommended
Everyone here is always so helpful. They will go out of their way to get you everything you need....
Everyone here is always so helpful. They will go out of their way to get you everything you need. The customer service here is top notch.
by
  • Verified Purchase
  • Recommended
Great store. David was an awesome help.
Great store. David was an awesome help.
by
  • Verified Purchase
  • Recommended
One of the gentleman st the front was rude, we asked our cashier lady if they priced matched with...
One of the gentleman st the front was rude, we asked our cashier lady if they priced matched with the online store and he was adamant that they do not. And just kept repeating NO, and would not let us finish our sentences. He kept telling the cashiers name to get her to stop looking for us. Very rude and makes us just want to order online so we wouldnt have to deal with him again. Did get a name had no name tag.
by
  • Verified Purchase
1 found this review helpful
Very friendly and helpful staff, great selection of products- great sale prices
Very friendly and helpful staff, great selection of products- great sale prices
by
  • Verified Purchase
  • Recommended
Clean friendly atmosphere, good selection of products
Clean friendly atmosphere, good selection of products
by
  • Verified Purchase
  • Recommended
Decent prices, helpful associates, good selection
Decent prices, helpful associates, good selection
by
  • Verified Purchase
  • Recommended
Very friendly staff. Very willing to help.
Very friendly staff. Very willing to help.
by
  • Verified Purchase
  • Recommended
Super knowledgable and sweet employees I would definitely recommend.
Super knowledgable and sweet employees I would definitely recommend.
by
  • Verified Purchase
  • Recommended
Really nice people if you cant find something they take you there themselves, so you don't have t...
Really nice people if you cant find something they take you there themselves, so you don't have to wander the store wasting time.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store is conveniently close to my house, and it has many good quality supplies when I need th...
The store is conveniently close to my house, and it has many good quality supplies when I need them, and very helpful employees who give me good guidance.
by
  • Verified Purchase
  • Recommended
helpful staff
helpful staff
by
  • Verified Purchase
  • Recommended
The store is always clean. The employees are very helpful and knowledgeable in their departments....
The store is always clean. The employees are very helpful and knowledgeable in their departments. The store always has whatever we came for. I highly recommend Home Depot in Oneonta N. Y.
by
  • Verified Purchase
  • Recommended
had an awesome experience with home depot . they couldn't do enough for us . they wanted to make ...
had an awesome experience with home depot . they couldn't do enough for us . they wanted to make sure you were happy with everything
by
  • Verified Purchase
  • Recommended
The store was very clean and products were easy to find. Sale clerks were very kind, friendly and...
The store was very clean and products were easy to find. Sale clerks were very kind, friendly and sweet.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 265 reviews

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Pro Service Desk

(315)798-4480

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm