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Showing 1-30 of 265 reviews
May 25, 2019
Great person to find what we need. Thank you Garth.
Great person to find what we need. Thank you Garth.
by
Verified Purchase
Recommended
May 8, 2019
Awesome Store. Employees very helpful. Great Manager.
Awesome Store. Employees very helpful.
Great Manager.
by
Verified Purchase
Recommended
1 found this review helpful
Apr 27, 2019
SO VERY GLAD YOU GUYS ARE IN TOWN
SO VERY GLAD YOU GUYS ARE IN TOWN
by
Verified Purchase
Recommended
Apr 23, 2019
ALL THE STAFF ARE SO HELPFUL . THANK YOU FOR ALL YOUR HARD WORK
ALL THE STAFF ARE SO HELPFUL . THANK YOU FOR ALL YOUR HARD WORK
by
Verified Purchase
Recommended
Mar 29, 2019
Thank you all for your help here in Oneonta store
Thank you all for your help here in Oneonta store
by
Verified Purchase
Recommended
Mar 1, 2019
VERY HELPFUL PEOPLE
VERY HELPFUL PEOPLE
by
Verified Purchase
Recommended
Jan 18, 2019
If you're not a handy person, even walking into one of these types of stores can be a bit dauntin...
If you're not a handy person, even walking into one of these types of stores can be a bit daunting. Half the time, you don't even know where to go or what it is you're even looking for. Which can make you hesitant you ask for help because you don't want to seem like an idiot.
But this place is nothing but friendly!
From the moment I walked in, Roseanna right at the front was super friendly, & not in that fake "customer service" way. She seemed to genuinely want me to have a good experience. And after I explained why I was there, she put me right in touch with another employee who knew his stuff (seriously, Jim from plumbing is THE guy).
All in all, if you're just a normal person like me, there really isn't a better place in town to go for sincere, efficient help!
by
Verified Purchase
Recommended
1 found this review helpful
Jan 7, 2019
Store well organized staff was friendly,knowledgeable and helpful
Store well organized staff was friendly,knowledgeable and helpful
by
Verified Purchase
Recommended
Jan 6, 2019
The store is always clean and well organized. Whenever I need help with an item in the hardware D...
The store is always clean and well organized. Whenever I need help with an item in the hardware Dept. I look for an associate named Dawn. She is extremely knowledgeable about the products and is a great help no matter what department the product is located in.
by
Verified Purchase
Recommended
Dec 29, 2018
Karen R, the kitchen designer, was attentive and very helpful with our appliance purchase. She wa...
Karen R, the kitchen designer, was attentive and very helpful with our appliance purchase. She was knowledgeable and friendly.
by
Verified Purchase
Recommended
Dec 14, 2018
We have always shopped at this Home Depot since we moved to upstate New York. Great customer ser...
We have always shopped at this Home Depot since we moved to upstate New York. Great customer service, from specialty areas (appliances) to customer pickup, to registers and the associates always saying hello. So refreshing to find people who really do a great job and are very nice too
by
Verified Purchase
Recommended
1 found this review helpful
Nov 30, 2018
The Oneonta store is staffed by exceptionally friendly and courteous professionals, and the avai...
The Oneonta store is staffed by exceptionally friendly and courteous professionals, and the availability of merchandise from A to Z is outstanding.
by
Verified Purchase
Recommended
Oct 26, 2018
GOT PLUMBING PROBLEMS? TALK TO JIM IN PLUMBING HE'LL REDUCE YOUR PAIN AND CUSSING AS YOU TRY TO ...
GOT PLUMBING PROBLEMS?
TALK TO JIM IN PLUMBING HE'LL REDUCE YOUR PAIN AND CUSSING AS YOU TRY TO FIX YOUR TOILET
by
Verified Purchase
Recommended
1 found this review helpful
Oct 24, 2018
Great experience on last three visits to Oneonta store because of "Jim" from plumbing. First enc...
Great experience on last three visits to Oneonta store because of "Jim" from plumbing. First encounter with Jim was in plumbing, second was Jim guiding us in tool dept and third was lighting. We had avoided the store if possible in the past since employees were scarce and not well informed when they were found. The need to hire professionals such as Jim from plumbing cannot be stressed enough.
by
Verified Purchase
Recommended
Oct 23, 2018
Store was kinda dirty and shabby looking .
Store was kinda dirty and shabby looking .
by
Verified Purchase
Oct 16, 2018
I've never written a recommendation before but our shopping experience at the Oneonta NY store ha...
I've never written a recommendation before but our shopping experience at the Oneonta NY store has continuously been outstanding. The store is clean, organized and well stocked. The sales associates are friendly and helpful. On our last visit Sales Associate Jim D. walked us to the aisle and helped select items needed for us to complete the task. It was as if we had our very own personal shopper. The check out lines are very short and the cashiers are friendly.
by
Verified Purchase
Recommended
Sep 25, 2018
We really appreciated being helped so quickly after entering the store. Found just what we needed...
We really appreciated being helped so quickly after entering the store. Found just what we needed right away. Sales Associate was efficient, friendly, & helpful. Painless visit to your store - thank you!
by
Verified Purchase
Recommended
Sep 22, 2018
nice people
nice people
by
Verified Purchase
Recommended
Sep 12, 2018
Good customer service. The rep in flooring helped us find the flooring we needed, at a reduced pr...
Good customer service. The rep in flooring helped us find the flooring we needed, at a reduced price, at another store. He then helped us set up picking up the order, even though it took an hour that it took us to travel there. It was very appreciated.
The cashier was also very upbeat and helpful. They both made our shopping experience a very good one.
by
Verified Purchase
Recommended
Sep 3, 2018
Rich is the second employee at rentals that I have had the pleasure of dealing with. I think the ...
Rich is the second employee at rentals that I have had the pleasure of dealing with. I think the other guy's name was Keith; Keith was also very friendly and helpful; Rich however, was a particularly helpful associate. I expressed concern about my lack of knowledge and Rich taught me everything I needed to know about operating the drill I rented and installing the dry erase board. He did all of this in an expedient fashion and I felt reassured. I have worked in retail before, and he is a star associate. Store was clean, I got assistance in an expedient fashion, I found the products I was looking for easily. I will be coming back to this location
by
Verified Purchase
Recommended
Aug 26, 2018
Shane in paint is a rockstar- very helpful and professional!
Shane in paint is a rockstar- very helpful and professional!
by
Verified Purchase
Recommended
Aug 25, 2018
This store has a great selection of items. The staff is knowledgeable and friendly. I love this p...
This store has a great selection of items. The staff is knowledgeable and friendly. I love this place!!
by
Verified Purchase
Recommended
Jul 30, 2018
Competent, helpful and pleasant staff! Jamie in kitchen design and Bill in the tile department we...
Competent, helpful and pleasant staff! Jamie in kitchen design and Bill in the tile department were great!
by
Verified Purchase
Recommended
Jul 29, 2018
The employees are great! Always very helpful. When we bought 4 appliances last year, the associat...
The employees are great! Always very helpful. When we bought 4 appliances last year, the associates in this department were informative and very helpful! We love the products! The store is immaculate and so was the ladies room!
by
Verified Purchase
Recommended
Jul 26, 2018
Do not waste your time going here, it's worth it to go anywhere else.
Do not waste your time going here, it's worth it to go anywhere else.
by
Verified Purchase
Jul 18, 2018
Store was clean but a little congested with merchandise not easy to get around especially if some...
Store was clean but a little congested with merchandise not easy to get around especially if someone was behind you or coming in front of you small for amount of items in store
by
Verified Purchase
Jul 6, 2018
The best Home Depot in the country. Great service, friendly staff and very knowledgeable. Go ther...
The best Home Depot in the country. Great service, friendly staff and very knowledgeable. Go there...you won't regret it!
by
Verified Purchase
Recommended
Jul 3, 2018
I have been using their high Quality paint and it is very good.
I have been using their high Quality paint and it is very good.
by
Verified Purchase
Recommended
Jun 13, 2018
The customer services are outstanding.We couldn't imagine completing our projects without the Hom...
The customer services are outstanding.We couldn't imagine completing our projects without the Home Depot Crew!
by
Verified Purchase
Recommended
Jun 9, 2018
Store employees are always so helpful. We are new home owners who have no clue about a thing. Eve...
Store employees are always so helpful. We are new home owners who have no clue about a thing. Every time we go there for something we have millions of questions. I am glad I live close to this home depot