Reviews for Orange, CT #6202

Home Depot has improved their customer service tremendously! The employees greeted me and offered assistance throughout the store! It was a very pleasant shopping experience!

I've purchased appliances at Home Depot, filters for my HVAC unit, paint, light bulbs and so many other items and NOT ONCE did I have a complaint. Employees are ALWAYS friendly, helpful and courteous. Lenny at the checkout asked if I found everything I needed! Great customer service!

Aside from purchasing an area rug (after comparison shopping at other retailers), I also bought the Waterpik PowerPulse SideWinder Drencher therapeutic strength massage showerhead. It was easy to install and performs as indicated. Excellent water pressure.

We found most of what we were looking for thanks to the many kind employees who helped us with the blackout curtains when we thought we would just get roll down shades and the curtains will be even nicer in our guest room.

Always a pleasant experience here!

I was greeted as soon as I entered the store by Lenny who was very professional & courteous. Lenny made by visit to store painless & fast! Thank you for all of your assistance. Home Depot Orange, CT

I was extremely satisfied during the checkout process. Lenny was amazing! She helped me checkout, helped me find what I was looking for, and was very friendly and helpful.

Easy exchange and excellent service.

I was so glad to be encouraged and assisted by staff.

cashier DONA is, RUDE, DISRESPECTFUL, ARROGANT, should be fired!

I knew what I was planning to buy in advance, LG stackable washer/dryer. I checked all of the big box stores for sales and promotions, the reason I came back to Home Depot was because I had actually spoken to a few salespeople and they took the time to answer my questions and didn’t PUSH a sale. They were actually familiar with the product!

Came in to do an exchange , process took all of 30 seconds, with my store credit got keys made which Lenny made easy by marking each key with building and # then proceeded to assist in checking out with a store credit. Appreciate the help and speed of everyone there!

Thank you Lenny for being so kind and helpful.

Lumber department ripped 4x8 3/4 birch plywood for me, very accurately, no wait. Great plywood. Also popular boards good quality.

Jeffrey was very helpful when I needed 30 kitchen knobs (2 different styles) and didnt stop searching the bins until he found what I needed

I met two employees who were normal human people that tried to be helpful. I also met two who weren’t the least interested in helping despite being free and were incredibly rude such that I almost left without anything. The associate who saw was kind and apologetic but it’s shocking to allow anyone that overtly rude who just says “no I can’t help you” and makes you feel like your very basic question about a screw is bothering them to be on the floor.

I bought a couple Drills from the store the return people were friendly and gave me a refund.

Employeees were very friendly and helpful.

Clean, organized and VERY helpful and friendly staff. I HIGHLY recommend the Orange, CT Home Depot!

You can't find an associate to assist you. A definite change in customer service.

Was neat and personal

Lenny helped me check out and was courteous, polite, prompt and friendly. I appreciated her attention to detail and natural rapport.

The associates are very helpful.

The store associate were helpful.

I recommend this store based off my experince with Joe from hardware and Victor from delivery.Nobody else asked us if we needed help.

The store is always very clean and the employees always helpful and pleasent.

Store sent me the wrong brackets for the railings i had to go back to home depot while the contractor was getting paid to sit in my house by the time got back with the correct parts it was too late and dark for him to finish the job. Now i have to pay him to come out again and finish the job and nobody cares they just want to get paid

Upon entry, there was a gentleman at the entrance sitting on his phone with a Home Depot apron on, so I’m sure he was on the clock. We walked passed him and he didn’t even attempt to greet us. While we were walking, looking through isles, an employee named Lenny was carrying a door passed self check out. LENNY, still carrying this door that was clearly passed her height, still took the time to give us a welcomed greeting. We were shocked, as soon as she placed the door on the floor, she immediately asked if we needed any assistance. With no hesitation she pointed in the right direction and we were able to find what we came for, she even encouraged us to come right back so she could check us out, as we did. Lenny even offered to get us a cart, I thought that she had one close by, but NOPE! Lenny gracefully walked outside to grab us a cart. Her customer service was incredible, definitely need more employees like her!

The store is a typical HD they have an underperforming staffas is typicall one person Colin in customer service is amazing if you get lucky and have him help you. The storw is 5 sears

I like the store always have what I need