#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(740)657-3304
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
8704 Owenfield Dr
Powell, OH 43065
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Customer Store Reviews

  • 4.8 out of 532 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (532)
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Showing 1-30 of 532 reviews
Friendly workers and your products are great
I shop here every day; I find what I need so it is very dependable to get my jobs done for my customer's
by
    • Recommended
    Quality products
    I bought Glidden paint to match existing deck color and deck stain for my 24 yr old deck. Glidden paint was perfect and the Olympic stain (have the store shake it up) apply smooth with a glide pad. Used one gallon for each only, deck size 18'x22' with railing and skirt. About a pint left of each.
    by
    • Pro
    • Recommended
    GREAT JOB BY DAVE
    I THOUGHT THE CUSTOMER SERVICE BY DAVE WAS GREAT
    by
      • Recommended
      Ryobi Chainsaw
      We initially bought the battery powered small chainsaw at Home Depot 4-5 years ago. It would not run this Spring but the battery showed a full charge. Working with Rob D, we found that either our charger at home or the battery was defective. He sold us a new charger to try which we did. Such great service!
      by
        • Recommended
        Never disappointed
        This is the second time I had to make an emergency purchase. My washer had to be replaced and I received great customer service that made my purchase stress free and seamless right up to delivery that arrived on time and as expected! Great employees and very clean store as well!
        by
          • Recommended
          Fast service for special items like rope
          I needed a specific piece of soft but strong rope for my little woman, and they cut it fast without any embarrassing questions about how I'd use just 10 ft in a truck.
          by
            Danielle is awesome
            Danielle is always willing to go out of her way to help me with my crazy ideas. She has helped me find good contractors and good deals on items I need (and don’t need but want) lol. I come to this store cause I know she will help make my crazy ideas come to life.
            by
              • Recommended
              Caleb Rocks!
              Yes Caleb does Rock!
              by
                Amazing Service in Appliances!!
                Our refrigerator died and we needed a new one ASAP. We had limited time to shop. We visited the Orange Twp. Home Depot and worked with Michelle Davies in appliances. She was amazing. She asked us if she could help us, was very friendly, and took as much time with us as we needed to make our purchase. I highly recommend the Orange store and especially Michelle Davies. Thanks Michelle - you were great!!
                by
                  • Recommended
                  Pro Desk
                  Danielle is amazing even though I’m not a pro contractor she helped me throughout the whole store basically. She help me find tools for my husbands birthday gift and even got me checked out with no issues. She was a life saver for real!!
                  by
                    • Recommended
                    Gene, Sidney and Larry were so HELPFUL!!
                    Thank you guys so much
                    by
                      • Recommended
                      A Reliable "Local" Hardware Store with Buying Power
                      Powell Home Depot has proven to be very reliable in finding quality products, getting good service, and finding the best price. They have won me over from other options helping me with every aspect of home maintenance and improvements. Good experiences for years at this location.
                      by
                        Sales associates make a difference!
                        I had the pleasure of being assisted by Miguel during my visit. He was the perfect balance of "this is what you are looking for but this could also be an option". He knew where things were and what was available. Learning that the department that I was shopping in was not his area, only adds to the impression that I got. The store was well covered and the associates were not showing the rigors of a long black Friday. Kudos HD!
                        by
                          Brent was great!
                          We came in looking for a Christmas tree and Brent helped us out. He was very kind and friendly. He made sure we had all of our questions answered, and he even gave us a special offer because it was my wife and I’s first Christmas tree to buy together. He was incredibly helpful
                          by
                            • Recommended
                            THE BEST CUSTOMER SERVICE!!!!!!
                            I went in looking for a specific product that was out of stock and Mercy personally took my phone number and called me when it came in! She is so kind and friendly and this was the best customer service experience that I have had at any store ever! She went so above and beyond! Because of Mercy, my husband and I will buy everything we need at this Home Depot because we felt so cared for.
                            by
                              • Recommended
                              Great employee, Smita.right on the ball
                              Too much stuff in the aisle , can’t get past employees and other customers. Makes it seem like a cheap discount store.
                              by
                                • Recommended
                                Not so Friendly
                                The cashier Debbie and the store associate were rude for no reason. No greeting, no smile, blunt questions "what else do you want to return?" "what is wrong with the item?" "here is your receipt" A robot can do better.. I wonder if me being colored had a part to play. Because I heard 2 white people behind me being asked if they needed any help and myself completely ignored as if I never existed. I made 300$ or more worth of purchase in the Thanksgiving sale and this is how I was treated. Actually who cares there how much you spend!
                                by
                                  Great Service!
                                  Salesperson went well above and beyond to assist with unique purchase that was out of stock.
                                  by
                                    They have what you need along with great customer service
                                    Whenever I go to this store, I can always find the solution to a problem that needs to be addressed. They have really helpful sales associates that are friendly and offer great recommendations to help address your needs. I am very grateful for this Home Depot; it's my favorite store!
                                    by
                                      • Recommended
                                      Shopping Experience
                                      To build a tabletop, I needed veneer plywood of high quality. Gene helped me choose the plywood and cut it to my measurements. In addition, he placed a call for help to put it into my car. My experience shopping at this store has been excellent.
                                      by
                                        • Recommended
                                        great service
                                        shop there and always get good service
                                        by
                                          • Recommended
                                          Great Customer Service
                                          At the Customer Service desk the Home Depot reps were very efficient and friendly in procesing my return items.
                                          by
                                            • Recommended
                                            Exceptional Service!
                                            I was not looking forward to my trip to Home Depot because my list was long and I had no idea where anything was located. I walked in and Gene approached me asking if I needed help. I laughed and handed him my long list. I explained that I was shopping for my handyman. Gene took me around the store and helped me find every single item on my list in under 10 minutes! He was a rock star!!! It would have taken me over an hour if I had been left on my own. Thank you Gene!
                                            by
                                              • Recommended
                                              above and beyond
                                              needed help finding a ryobi blower/vac. they found it for us , carried it out, and gave us our 10% discount even though we forgot the card at home so we didn't need to come back
                                              by
                                                • Recommended
                                                Store 3836 Powell Ohio
                                                I am a regular customer (mostly in the lawn and garden department) and I am happy to say that I usually find all of the fertilizer and weed control items that I need. However I did notice that the shelve is empty that did have the gallon size concentrate of Round Up.
                                                by
                                                  • Recommended
                                                  Great selection
                                                  Had to get product shipped. It shipped the next day. Great service! Rob D. Went above and beyond!
                                                  by
                                                    • Recommended
                                                    Fantastic Store and Fantastic People
                                                    We have found this store very convenient as we were able to find what we needed, the staff was very helpful and friendly, especially Scott and Gene. Wonderful Store, Wonderful people.
                                                    by
                                                      • Recommended
                                                      Home owner
                                                      Great service very helpful help
                                                      by
                                                        • Recommended
                                                        The STAFF!!!
                                                        We just bought a house and had a shopping list that staff team member, Brent, went over and above guiding us and giving tips on savings. Casey helped with our slider screen door .. measurements and carrying to the checkout so we could finish shopping. Smita made it easy to sign up for a new HD credit card which saved us an extra $50. Debbie and Mercy set us up for Xpro and offered to help with the app. All the time so friendly and personality plus. Felt like family!
                                                        by
                                                          • Recommended
                                                          Kind staff
                                                          I met kind staff, so I wish everyone will be kind forever!
                                                          by
                                                            Showing 1-30 of 532 reviews

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