#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(407)384-0502
Tool & Truck Rental(407)384-0508
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7007 Narcoossee Road
Orlando, FL 32822
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Customer Store Reviews

  • 4.6 out of 492 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (492)
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Showing 1-30 of 492 reviews
Ghita and Jamie Employee of the Year
I came into the store carrying my blown wheelbarrow inter tube and a broken dolly. These ladies came to my assistance and researched all the exact things I needed to make the repairs. I was so thankful for their assistance after trying to have another male employee help me who wore a cowboy hat. He was too busy to assist me, he said, and asked Ghita to help me. He did me a favor. Before I ask for his assistance, I will seek out Ghita and Jamie.
by
    • Recommended
    Great place of shopping
    I have been shopping at this store for about three years. I had the best service every time I visited this store. I ended up buying more stuff than I needed. This is a place to shop.
    by
      • Recommended
      Cashier over charge for vinyl panels!!!
      Absolutely POOR service at all. I went there to buy 7 (seven) vinyl white panels for a home project. I was charged for 47 panels!!!! and without realizing... Usually cashiers ALWAYS are rushing to distract customers!!!!!
      by
        awesome employee
        Sale cashier Kaira was very helpful and welcoming. I came to Home Depot at 7:30am to pick up weed barrier for my class garden and was a little frustrated that the garden center entrance was closed but my frustration dissipated when I went to check out. Kaira was so welcoming, cheerful and polite and was able to check me out at the customer service register. Kaira started my day off right, thank you so much Kaira, you brightened my day!
        by
          • Recommended
          Perfect shopping
          My shopping was espectacular, everything I needed I found.
          by
            Great fracture
            2 months ago I was so happy
            by
              Awesome employees
              Employees at this store are very attentive and helpful. Thank you very much guys..
              by
                • Recommended
                clean and organized store
                new water filter for my ice maker
                by
                  • Recommended
                  President of small business
                  I bought washer and dryer with my personal credit card.
                  by
                    • Recommended
                    Home Depot
                    The best store ever!!! Ever helpful and knowledgeable staff
                    by
                      • Recommended
                      Checkout layout needs rework
                      The workflow that has been constructed for the checkout area makes no sense. It doesn’t allow an organized line up system and people come from all angles making a hazardous situation in the main aisle. Although the rest of the store isn’t easy to navigate either since it’s filled with product. Don’t even try to get a cart!
                      by
                        Very good place to shop
                        Clean store, very well organized, shelves full and no queue for payment.
                        by
                          Excellent!
                          Not my first time visiting this store even though I live 30 mi. away... The place is always clean and well stocked and the employees were very pleasant in my experience. When you go to a store and find things neat and clean and pleasant it just makes your visit worthwhile, and at times stay longer (and spend more..lol) I highly recommend this store.
                          by
                            • Recommended
                            Lumber department is useless
                            No one in lumber is willing to stop & answer a question! I was there over 2 hours, trying to find anyone in lumber to help me. Even after I loaded up my cart with the things I could find, I couldn’t get anyone to tell me where to find an item I needed. I was left wondering if they ignored me because I’m female, or if they ignored everyone?!?!?
                            by
                              Great customer service from Liz and Leonora
                              I purchased today gas range stove Our sales person Liz was wonderful and very helpful She give me all information that I need for product that I purchased And she was very knowledgeable about store products,very friendly and very patient and kind Another lady that I would like to mention is Leonora Castellano She was very nice ,they are great team and both pleasant!!! We are coming in this store for 20 years, never get disappointed You always have great workers Some people it’s already retired,but this two ladies is great addition to Home Depot team Looking forward to do more business with you!!!
                              by
                                • Recommended
                                Garden Tool Purchase
                                Bought a new Ryobi string trimmer Sunday, got home, charged the battery then trimmed my complete yard. Very happy with my shopping experience and the purchased product.
                                by
                                  • Recommended
                                  Excelent store
                                  I’m so happy this store is very complete, customer services is very friendly, discounts, merchandise is complete
                                  by
                                    • Recommended
                                    Great customers service at Garden and gardening mower
                                    Mr. Harold ate Gardening department, Great customer service.
                                    by
                                      • Recommended
                                      Orlando
                                      I’ve been shopping for the 1 week and they have everything except plastic used before laying tiles for the floors
                                      by
                                        Assistant manager helped me out
                                        Had an issue with a return but the assistant manager on duty was helpful and solved the return
                                        by
                                          • Recommended
                                          Great Shopping Experience
                                          Even thought the product I wanted was out of stock Brian, Keta and Darius helped me find an even better solution to what I needed. Great employees - made for an excellent shopping experience
                                          by
                                            Great experience
                                            Thank you so much Stephanie for your help and guidance!
                                            by
                                              • Recommended
                                              Superstore!
                                              They always have the products I need and also a very good service by the employees there!
                                              by
                                                • Recommended
                                                Great customer service
                                                I purchase many Items for my first big reno project and like with any big orders I had some issues like missing items, bad concrete bags, wrong items. Thankfully the HD store in Narcoosee Rd had a great staff in their customer service counter like Jessenia, who went above and beyond to help solve my order issues.
                                                by
                                                  Very friendly and knowledgeable
                                                  Shawnee knows what she is doing !!!
                                                  by
                                                    • Recommended
                                                    Great prices
                                                    Always like to come to this home depot.
                                                    by
                                                      • Recommended
                                                      Great products
                                                      Brought this beautiful bougainvillea plant for my wife and she is so pleased with it.
                                                      by
                                                        • Recommended
                                                        Manager JoEllen is fantastic!
                                                        I attempted to call the store several times to get someone in Plumbing to answer a question on the availability of an item for me. After approximately 20 minutes attempting to connect I was unable to get anyone in Plumbing and the phone just kept ringing back to Customer Service. I drove to the store anyway which was about 30 mins away. They did not have the part. Manager Jo Ellen made it right for me in a big way without asking. Fantastic customer service from her. She is a credit to that store and there is no surprise she is a manager. I went from cursing the store and a bad experience prior to talking to her, to driving past two other home improvement stores to only go there from now on. I can not speak highly enough of her.
                                                        by
                                                          • Recommended
                                                          Everyone was helpful
                                                          Employees were available to answer questions or to assist. Thank you.
                                                          by
                                                            • Recommended
                                                            Great
                                                            Always satisfied, easy shopping
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 492 reviews

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