Reviews for Otay Mesa #1034

A great place to shop for your home improvement projects. Great customer service and returns are hassle free

I always have a great time and always find what I need.If I can’t find the product I need; an employee will look it up for me.

I liked the customer service I got in the good desicion I made to bought the dewalt tools, thanks the guy attend that area!

This Home Depot branch has all the items I need and is much cleaner compared to the Imperial Beach Home Depot.

Excellent employees like Monica and Carlos keep me shopping at home depot

I wanted to exchange a 2pack ryobi batteries that were defective, at the return counter an old lady named Margie or mar-something asked me to go to hardware and bring a new pack to exchange and she called Ron in hardware while I was with Ron looking for the batteries and told Ron not to help because I didn’t have a receipt. Ron immediately said “you have to pay for the new batteries because we won’t exchange them. I asked him to call the manager, instead he was paging overhead for LP (loss pervnentonó) and he was telling me that he and Mar-whatever her ***trace name was should be policing the merchandise. Two most stupid HD associates I’ve ever seen.

I always find great offers and deal at the Otay home Depot

He was very helpful, will comeback agin

Mildred and Monica have excellent customer service

Great service from 92154 reps. : Martha, Zee , Maive

Monica cashier was amazing, lowered down the line, and help us get our military discount. Amazing customer satisfaction and also Roberto helped me in customer service. Mildred also helped direct the line flawlessly.

Juanito was extremely helpful a couple months back helping us decide on kitchen cabinet colors. We lost the receipt and then when we found it, it had expired. So I'm making sure to include every interaction with the paint department in this review. We have been there multiple times and every time Juanito is there we feel confident in what we buy. He is very helpful.

Bought flowers, am so happy they are in my backyard and frontward. Beautiful.

Janice helped with renting a truck, buying and cutting the baseboards and everything else we needed.

Goi made my visit extremely pleasant... She makes all the difference

Goi is really nice and helpfull!!

GREAT STORE. PRODUCTS I NEEDED AVAILABLE

Because Home Depot changed its policy on how a veteran can get their discount, one must now have and know how to use a smartphone. Unlike other businesses, Home Depot no longer accepts a CA Driver's License or a VA ID card as proof of being a Veteran.

Needed a forklift operator to load concrete. Guy had and attitude and asked me why I had not taken the concrete from inside the store instead of the loading dock. these bags are heavy 90 lbs. and a two man lift according to OSHA Safety standards. So why am I going to bend over and lift 90 lbs bags with my back in an aisle where I can go to the dock and use a proper lift technique instead. Lifting using my legs. I needed a fork lift because the pallets were stacked three high.

Great customer service I go to the store all the time and every time everyone is amazing cleanly it’s not overcrowded all employees on point great great great store

This store has some Rockstar employees! From David & CJ in garden to Jaime & Joe in hardware. I have visited these departments multiple times and everytime these employees went above and beyond greeting me, asking me if I needed anything, answering my questions on DIY projects or my plants.

didnt have the spray paint i needed but overall i like this home depot

the associate was helpful, above and beyond and friendly. thank you

Apparently military discounts are not given to certain paints, due to the register choose when discount is available for the paint at regular price. Cashier was not friendly and seemed inconvenient because had to give me military discount.

This store is by far the best Home Depot in my area, along my route home from work and out of all the Home Depot locations I’ve shopped at in the past 10 years of being a home owner. This store was clean, has amazing customer service (fast lines/ checkout), and each member you encounter has such a positive vibe and knowledge. Sometimes I feel like going to this store is becoming my new stress free happy place. I always find more than what I went there for.

Much better now. It used to be the HD to skip if you were expecting friendly and knowledgeable associates. In my resent trip to their store I was greeted in the entrance and was helped beyond my expectation with a product that was cancel in my order. A great experience. Going back again.

Great store! Well trained staff that went above and beyond to help. Even had a greeter on the door that said hi and bye to all of us. Great experience!

ALWAYS FRIENDLY AND STAFF SEEMS TO KNOW AND IF THEY DONT THEY FIND OTHER STAFF THAT DOES.

Manny of Paint Department is a big help finding the things that we need - very knowledgeable.