Reviews for Oxford,MA #2624

My mother was extremely happy with her stove purchase at he the Oxford location and felt they were a lot more helpful and friendly than Auburn store.Thank you salesperson MLB6557 for helping her.

There was a pricing issue on one of the items I purchased. It ringed up $34.97 but on the shelf it showed $9.97. When I brought it up to the cashier she called another "head cashier" who asked me to take her to the item. We walked clear across to the other side of the store so i can show her where i got it. She acknowledged the price but then proceeded to pull the label off the shelf. She then moved the 15 bottles to the correct location and asked if i wanted it at the correct price. She gave me the bottle back and then disappeared.

Rude staff, no product knowledge, no assistance provided to elderly/physically handicap customers. Too many on break, actually way in back of store outside just sitting around talking. I had to call my a friend to drive up & help me load product I had just purchased into my truck. This is not the first time this has happened at this store, but I've had enough.

I would recommend this store to anyone because everyone is welcoming its not like you go in there and just grab an go no the employees are hands one with what you need and what you need down which is amazing. It’s amazing that they treat you like a customer and not just a stranger.

Taylor in the lumber section is very helpful

Very few associates to help you. Some not so friendly

Please try customer service on the sales floor.

I am a handicap women and could not get assisted to help load cement pavers into my truck. The employee said no he couldn’t help because he can’t leave the bags of mulch. The lawn and garden area was very messy.

found everything i was looking for.

I shop this Home depot often the employees are allways eager to help especially Aboul.I allways find what i need.

Ii went in to the store looking at bath room items,. I found everything I needed, in stock ! Employees were very willing to help. Everything I bought in boxes was perfect condition. Very happy!!

Employee was rude and disrespect full she basically said I was living about putting money in check out had to call manager to get my change

The Oxford store is always well staffed, efficient and always clean. Only place we truly feel safe shopping. They all do a great job.

Great store, only 6 miles away from where I live

#1 PRO desk in the area by far! Every other Home Depot and competitor is a distant 2nd place. Jessica and her crew have continued to impressed us over the years with their consistent outstanding PRO customer service.

Great Job Ron Metzger (Millwork Specialist)

the store was generally neat and clean and had adequate supplies and the cashier was friendly and helpful!

The store is dirty, shopping carts full, half full and empty all over the place blocking aisles. Associates are not trained properly, lack knowledge of locations of store products, associates are difficult to find. Products inventory not available as shown on store website.

everything was well manage and all employees were very active and helpful.

The store was clean, organized and well staffed. Personnel were friendly, helpful and gave attention to detail on questions asked. I highly recommend this store to others and they share the same thoughts. Nice job on running this Home Depot with efficiency and friendliness.

At my most recent visit the employee helping me had an attitude and acted annoyed with me when I asked for assistance. He made it so uncomfortable I left without finishing my shopping.

We made a large purchase tonight. As I felt bad that we were there after the store closed Abdullah was wonderful. He took his time he was able to answer all of our questions and made our shopping experience wonderful.

Kudos to Tracey Clark, flooring specialist, who was of immense help to us in getting ready for our project. She was friendly, helpful and most of all knowledgable. Thanks Tracey!

I generally have no complaints about this location. I usually find what I need, the prices are good, and it's conveniently located. However, the employees need to be better about proper mask use. I saw several whose masks did not cover their noses, which renders them useless. They also need to be better about ensuring that customers wear their masks, properly and at all times. Too many fellow shoppers wore their masks improperly and removed them to speak to other customers or store staff. I know it's an inconvenience, but there's no real excuse for not doing this right.

Very kind and knowable sales people.

DONT GO

Don't waste your time ordering online for pick up. Store inventory is not correct online and by the time your order is put together, items you ordered and paid for may no longer be available. No one will call you to tell you that your order can't be filled within the promised timeframes. I called a week after placing the order and only then was I given a credit!

no one available to answer a question, no smiles, no offer to even try & help

Went to buy softener salt pellets. The shelves are marked one price and you pay another. Shelf was marked $7.97 and I paid $27.97 per bag. Not too surprised by the lack of attention of what they throw on the shelves.

I cannot say enough about John and Laurie from this store. They went above and beyond to help me build and get the materials that I needed along with all the PVC piping I needed! I am so grateful they took their time to help me! Thank you so much John and Laurie!