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Showing 1-30 of 295 reviews
May 16, 2020
associates were very friendly and helpful. i found what i needed and got out quick.
associates were very friendly and helpful. i found what i needed and got out quick.
by
Verified Purchase
Recommended
May 8, 2020
Would I recommend this store? Well, since it is the closest one to my house, and not the only Hom...
Would I recommend this store? Well, since it is the closest one to my house, and not the only Home Depot to essentially make me work there when I come in as a customer, I'm sure I will end up back there. But I strongly resent the fact that i) the self-service lane is often the only option for check-out, and ii) even the luxury of the scanning window has been removed, and customers now have to pick up a filthy pricing gun and seek out the bar code on the products they are purchasing - something that used to be the job of a cashier. To add insult to injury, they have employees standing around the vicinity of the self-service registers, who are often less than interested in assisting you. Why don't they put these people behind cash registers then!!
by
Verified Purchase
Recommended
3 found this review helpful
May 6, 2020
With all the craziness today with the Pandemic it has been harder and harder to find, friendly, l...
With all the craziness today with the Pandemic it has been harder and harder to find, friendly, level headed, and more importantly knowledgeable people to assist with my projects. Ron Metzger over at the Millwork department in Oxford, MA was polite, energetic and helpful and like i mentioned earlier...knows his stuff!! He worked with me on a custom door job that was giving me headaches. Can't thank Ron enough for his help and can-do attitude!
by
Verified Purchase
Recommended
May 3, 2020
At a time where we all need kindness, this is not the place to visit. From standing in line and l...
At a time where we all need kindness, this is not the place to visit. From standing in line and listening to an employee complain about shoppers Being there, then spoken at like I was a criminal, to a final clerk being mouthy and spouting “Step off” while I was trying to help. This was my last trip here as I will not support any business that disrespects their customers in any way. Kindness is free...your employees should be trained on this.
by
Verified Purchase
1 found this review helpful
May 3, 2020
The Oxford store did a wonderful job on my order but unfortunately did not have enough product to...
The Oxford store did a wonderful job on my order but unfortunately did not have enough product to fill the order so transferred the whole order to Gold Star Blvd. Worcester to fill and that is where the trouble was taking 4 days and 10 phone calls to get the order pulled.
by
Verified Purchase
Recommended
Apr 25, 2020
Do not go to the paint counter if Nancy is working,old super unfriendly woman!
Do not go to the paint counter if Nancy is working,old super unfriendly woman!
by
Verified Purchase
1 found this review helpful
Mar 14, 2020
The customer service is excellent and the employees are very helpful and friendly
The customer service is excellent and the employees are very helpful and friendly
by
Verified Purchase
Recommended
Mar 4, 2020
Please change self check out back to fixed scanner or both fixed and wand. I never liked handlin...
Please change self check out back to fixed scanner or both fixed and wand. I never liked handling those Germ infested wands and now with these new viruses popping up I think its unsafe.
by
Verified Purchase
Recommended
1 found this review helpful
Feb 4, 2020
Great customer service and store was very organized
Great customer service and store was very
organized
by
Verified Purchase
Recommended
Jan 5, 2020
Absolutely obnoxious staff at this store. Shop local and get treated with respect.
Absolutely obnoxious staff at this store. Shop local and get treated with respect.
by
Verified Purchase
1 found this review helpful
Dec 1, 2019
all 5's
all 5's
by
Verified Purchase
Recommended
Nov 18, 2019
I live close to the store and shop there whenever I need what they sell. Usually I am greeted at ...
I live close to the store and shop there whenever I need what they sell. Usually I am greeted at the front of the store with a smile and "can I help you find what you are looking for". I did buy a product that I had to return once, the experience was very friendly and I was taken care of right away. I recently shopped for some products to build a ramp to my shed. I met an associate, Jim, he helped me find what I needed. Thank you for what you do. Congratulations to the Store Manager for training a fantastic Team. I will always go to the Home Depot as my first choice of stores. Thank you.
by
Verified Purchase
Recommended
Nov 12, 2019
We love Home Depot, it is our second home.
We love Home Depot, it is our second home.
by
Verified Purchase
Recommended
Nov 11, 2019
The store is fine, but was disappointed that they would not except my valid federal mass driver's...
The store is fine, but was disappointed that they would not except my valid federal mass driver's license which shows I'm a Veteran to give me the veterans discount.
by
Verified Purchase
Recommended
Nov 10, 2019
Super nice employees,great store
Super nice employees,great store
by
Verified Purchase
Recommended
Nov 8, 2019
Just a awesome place to shop..
Just a awesome place to shop..
by
Verified Purchase
Recommended
Nov 4, 2019
Home Depot is Home away from Home
Home Depot is Home away from Home
by
Verified Purchase
Recommended
Nov 1, 2019
Awesome place to shop, Will in plumbing is very helpful and he has saved me many times.
Awesome place to shop, Will in plumbing is very helpful and he has saved me many times.
by
Verified Purchase
Recommended
Oct 31, 2019
STORE WAS CLEAN, PRESENTABLE AND HAD ADEQUATE STAFF TO HELP THE CUSTOMER. FRIENDLY SERVICE, PROF...
STORE WAS CLEAN, PRESENTABLE AND HAD ADEQUATE STAFF TO HELP THE CUSTOMER. FRIENDLY SERVICE, PROFESSIONAL AND KNOWLEDGABLE STAFF.
by
Verified Purchase
Recommended
Oct 28, 2019
Katie at the customer service desk is amazing! She sets the tone for the entire store, and most o...
Katie at the customer service desk is amazing! She sets the tone for the entire store, and most of the rest of the staff follows here lead!
by
Verified Purchase
Recommended
Sep 21, 2019
I shop and browse here pretty frequently. I always get asked if I need help with anything, great...
I shop and browse here pretty frequently. I always get asked if I need help with anything, great store and friendly employees. I also gotta tell you, that guy you have loading customers vehicles is one of the best employees you have. He helpful, friendly and always has a smile on his face -- a big Thanks to Tony for all his help.
by
Verified Purchase
Recommended
Sep 8, 2019
Jessica Speck and Dawn Scully were such a help to us! We need pellets and they help us through t...
Jessica Speck and Dawn Scully were such a help to us! We need pellets and they help us through the whole process!!
by
Verified Purchase
Recommended
Sep 6, 2019
Clean helpful team
Clean
helpful team
by
Verified Purchase
Recommended
Aug 25, 2019
Will from plumbing is a store champion. He goes above and beyond. Store is great!
Will from plumbing is a store champion. He goes above and beyond. Store is great!
by
Verified Purchase
Recommended
Aug 13, 2019
This Home Depot has been a great addition to the community the staff are helpful and professional...
This Home Depot has been a great addition to the community the staff are helpful and professional always.
by
Verified Purchase
Recommended
Aug 2, 2019
It's pretty bare bones as far as what they have on the shelf and if you have a return be prepared...
It's pretty bare bones as far as what they have on the shelf and if you have a return be prepared to be treated poorly by Miss Tina Nasty at the Customer Service Counter.
by
Verified Purchase
2 found this review helpful
Jul 25, 2019
Pamela was great to work with in kitchen and appliances. All the employees we came in contact wit...
Pamela was great to work with in kitchen and appliances. All the employees we came in contact with were polite and professional.
by
Verified Purchase
Recommended
Jul 18, 2019
Shopping there today was uplifting. There was an associate that waited on me. Marcia was so infor...
Shopping there today was uplifting. There was an associate that waited on me. Marcia was so information, knowledgeable, and personable. She saved me some money too! I would go to the Oxford store and seek out Marcia again! She was fantastic!
by
Verified Purchase
Recommended
Jul 11, 2019
always very good helpful friendly service at the oxford home depot!
always very good helpful friendly service at the oxford home depot!
by
Verified Purchase
Recommended
Jul 6, 2019
Exceptional shopping experience from start to finish. Kati primarily handled my transaction and d...
Exceptional shopping experience from start to finish.
Kati primarily handled my transaction and did a phenomenal job! I was so happy with the purchase of my tractor and the service Kati provided.
I'd also like to thank the clerk's that helped me load the tractor into my trailer. I didn't get their names, but they too were exceptional, and went above and beyond. Kiddos to Kati, and the entire Home Depot team!