#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk
Tool & Truck Rental(561)946-6916
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5210 Donald Ross Rd
Palm Beach Gardens, FL 33418
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Customer Store Reviews

  • 4.6 out of 63 reviews
85%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (63)
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Showing 1-30 of 63 reviews
Nic and Will are the best!!
We went here to gather a huge cart of items before going home to Cape Coral to clean up after the hurricane. Nic went above and beyond by making sure we had the best items for each difficult job. Everything from the correct gloves and rope for each job to the tools, etc. Nic was professional, knowledgeable, and caring. Best experience at any Home Depot. Will also stopped what he was doing to help us with propane tanks. A+ And gold stars for Nic and Will. Both cashiers Lilane and Frances were perfect and listened to our Cape Coral hurricane story at checkout.
by
    • Recommended
    Amazing customer service
    Deena, Piper and Jackie went above and beyond for me! They were extremely friendly and helpful! I will definitely be coming back!
    by
      • Recommended
      Our New Home Depot
      I love our New Home Depot in Palm Beach Gardens, Florida.
      by
        • Recommended
        Great employees!
        Extremely helpful employees, Donna and Ventura!
        by
          • Recommended
          Nicest Home Depot we ever shopped in
          It’s has a friendly atmosphere
          by
            • Recommended
            FINALLY FOUND A HOME DEPOT STORE WHERE LIVE HUMAN BEINGS ARE HELPFUL AND A PLEASURE TO DEAL WITH
            WE STOPPED IN TO HOME DEPOT ON 5210 DONALD ROSS ROAD..PALM BEACH GARDENS, FL AND WAS PLEASANTLY SURPRISED.. A CLEAN, ORGANIZED STORE WITH SEVERAL EMPLOYEES WILLING TO HELP US.. THEN FOUND A LIVE PERSON INSTEAD OF A MACHINE TO HELP US CHECKOUT.. IF YOU ARE FORTUNATE ENOUGH TO MEET US WITH MS. L. VENTURA, YOU ARE GOING TO LEAVE WITH A SMILE. 1. WE WOULD GIVE TIS STORE LOCATION AN A++ !
            by
              • Recommended
              Do it yourself, customer!!!!
              The staff is unhelpful and try to avoid anyone. Manager is a unpleasant, at best. I HATE that 3 employees stood there and watched me check out. If there are 3 people available, why aren't they checking me out. Do I now work at Home Depot???? Where is my paycheck? When will this self-checkout end??
              by
              • DIY
              AIsles often jammed with stored merchandise, employees are mostly indifferent.
              A hardware store is a nicer place to shop for many items. Prices on some items like fasteners are sway too high. I do not like to go there, but do so at times because it is convenient for what I need immediately. Take care of people first. Profits will follow. retailing. HD is too big to care. Profit margins are large enough to cover lost sales. Warm fuzzies sell. Aggravastion does no.t
              by
                Helpful and professional
                Got great advice from Valerie G in appliances and she was especially helpful with installation & servicing.
                by
                  Mitche in customer service is so rude
                  We were treated so unprofessional and rude customer service by mitchie
                  by
                    Helpful personnel
                    I am so impressed with the customer service.
                    by
                      • Recommended
                      Always there for a hurry
                      Amazing quality products
                      by
                        • Recommended
                        Best Home Depot!
                        The store is clean and neat, offers a great selection and most of the employees are friendly and helpful, love shopping there.
                        by
                          • Recommended
                          The BEST Home Depot!
                          My husband and I absolutely love this location! It is the best! The store is kept clean and the employees are friendly. Limited out of stocks are a big plis.
                          by
                            • Recommended
                            This Store is Exceptional
                            We shop at Home Depot often and are always satisfied. We always find helpful service. This store is a notch above others, well maintained, well stocked, more product diversity, the sales associates very professional. Shopping there is a very pleasant experience.
                            by
                              • Recommended
                              Amazing Pro Desk
                              by
                                • Recommended
                                GREAT CUSTOMER SERVICE
                                IF YOU NEED HOME FIX IT GOODS GO TO THE NEW HOME DEPOT IN ALTON. PEOPLE ARE FRIENDLY WILLING TO HELP YOU FIND THINGS WELL STOCKED AND STOCKED
                                by
                                  • Recommended
                                  Simply Put
                                  This Home Depot is a terrific find. Great store. Wonderful attention given by their employees to buyers like me who might not be as handy with their hands as others... but like others want to make their places look terrific!
                                  by
                                    Exceptional staff!!
                                    Very Helpful staff! For those of you in the Jupiter area....the Donald Ross Home Depot completely destroys the Indiantown store for staffing. Indiantown is Lazy, unmotivated, not helpful and rude. Donald Ross Location staff is eager to help and very friendly. Night and day difference!
                                    by
                                      • Recommended
                                      Great Location and products
                                      Great product and location
                                      by
                                        • Recommended
                                        Top knotch service, with a smile
                                        I came in to buy a few things for my new apartment and was told that I could use a temporary pass, until I got my card in the mail. Well, as these things go sometimes, we had a problem with "Fortiva" the company that does the card service. However, I was fortunate enough to get Tammy, one of the most amazing representatives of a company that I have ever come in contact with. The other employees were very professional and helpful, but Tammy put the icing on the cake. She stuck with me for two hours, until we could get my transaction done. She was stern and very determined to help me, which I don't often see in customer service, from other stores. It's great to see that this stores employees " believe in giving top knotch, service." I would recommend anyone to visit this store and ask for Tammy.
                                        by
                                          • Recommended
                                          Clean, friendly, knowledgeable and helpful!!
                                          I have bought drywall and supplies, paint for my exterior, door sweep, light bulbs, and most recently, a leaf blower. I would like to name a few of your amazing staff: John in PRO, Zoe, William, Max and Lorie in Lighting.
                                          by
                                            • Recommended
                                            Internet service
                                            I was very disappointed that the internet was not working during this visit to the location. It often helps out with shopping and check out. Did not work.
                                            by
                                              • Recommended
                                              friendly helpful staff
                                              I had 3 good experiences here in as many days!
                                              by
                                                • Recommended
                                                Excellent customer service
                                                I had a leak in my wall and had no idea what I needed to repair it. While walking to the store I asked an employee named JT for some assistance. Not expecting help, JT stopped what he's doing and proceeded to offer advice and took me to the products I needed then described them and then heled me load the very heavy plywood, stucco bags, wire lathe and drywall in my cart. I have been to other Home Depot stores and have never had this amazing customer service experience. Thank you so much JT for your help and assistance.
                                                by
                                                  • Recommended
                                                  Clean and neat new Home Depot Store. Very kind trained staff
                                                  Great new and clean Home Depot store. Very gracious and caring employee Donna Blair. I highly recommend her and think she should be promoted. She always goes above and beyond to help her customers.
                                                  by
                                                    • Recommended
                                                    Great Work, thank you Regina Jones!
                                                    We purchased a grill and Regina Jones could not of been any nicer or more helpful. She is Flooring Specialist but stepped in to help us when they were short staffed.
                                                    by
                                                      Service beyond expectation
                                                      Bought a floor sample of pation chairs and table. Had to pick up later. Home Depot took my chairs/table off the floor, wrapped in plastic, stored in back room. The when I picked up, Patricia went out of here way to get moving cart and helped me move to lick up area. Wow. Great service beyond my expectation
                                                      by
                                                        CJ in appliances was AMAZING!
                                                        I purchased a dishwasher. CJ in appliances was phenomenal to work with. He was, by far, the best associate of Home Depot I have ever interacted with. EVER.
                                                        by
                                                          • Recommended
                                                          Home Depot in Alton
                                                          The new Home Depot at Alton is fabulous! The staff have great attitudes and are very helpful. They seem very friendly and kind.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 63 reviews

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