#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk
Tool & Truck Rental(561)946-6916
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5210 Donald Ross Rd
Palm Beach Gardens, FL 33418
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 63 reviews
85%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (63)
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Showing 1-30 of 63 reviews
Clean, organized and SUPER Customer Service
I purchased professional grade electrical tape a small can of lacquer thinner and plastic measuring mixing plastic quart and lid ... spent less than $25 ... and can continue a project. THANK YOU.
by
    • Recommended
    Great Customer Service
    Marion helped me at checkout, she was so helpful, kind and knew her job very well.
    by
      • Recommended
      Great store and customer services
      Empty propane tank exchange
      by
        • Recommended
        Recent purchase very satisfied
        My husband and I visited this store a few months ago and purchased a barbecue grill. Our salesman Brian was extremely helpful and even helped us load the grill into our car. We then visited the same store yesterday and again Brian approached us and was very helpful and friendly. I would definitely visit the store again. In addition to the friendly staff everything was clean and well stocked.
        by
          • Recommended
          Poor staff knowledge of products. Store manager has poor customer service skills.
          Went to buy a microwave and was told that there all the same size. WRONG
          by
            Terrible!
            After purchasing a washing machine that never worked, I returned to HD and purchased the next machine. Hoping they would take away the first machine when the second machine was delivered, I went to HD to communicate this to the store . I was told that was not possible and the machine that was delivered the week before would have to find a home in my house and pick up at a later time would be made. I said ok. And left the store know. I was not happy a brand new machine did not work. Just a minute after I left the store, my order was canceled somehow. Amazing ! Now I will head to Brandsmart this morning to purchase a new washing machine! Terrible job HD !
            by
              GREAT SERVICE
              VERY FRIENDLY HELPFUL EMPLOYEES WELL STOCKED
              by
                • Recommended
                experienced sales people , safe well lighted parking lot
                o many choices of ceiling fans and TV arm selections. Great sales help well organized store
                by
                  • Recommended
                  ms.
                  the employee was helpful and remembered us from previous visits
                  by
                    • Recommended
                    Kitchen Countertop & Backsplash Replacement
                    I was both surprised and satisfied with the process, selection and pricing for the replacement of our granite kitchen countertops with quartz as well as our backsplash. We spoke to several stone companies and found Home Depot to very competitive and straightforward without hidden charges. All charges are up frontFound the local stone companies tried to reel you in with an aggressive price on "pattern/color of the month" knowing you would choose otherwise the start piling on for cutouts, removal of old top, plumbing hookups, etc. In the end I believe we saved almost $2000!
                    by
                      • Recommended
                      Will Come again!!!!
                      Very nice and kindhearted people and bilingual!!
                      by
                        • Recommended
                        Great store to shop!
                        I went in for a plant and planter and was very pleased~
                        by
                          • Recommended
                          Great Service
                          The employees at this store are great in helping you find what you need fast.
                          by
                            • Recommended
                            Best customer service around!
                            This store is absolutely the best! Everyone is so friendly. They actually ask you if you need help and when you do, they stop to help you. They truly go out of their way to make it easy to find what you are looking for, either in the store or online if they do not have it there. Even if you don't live nearby, it's worth the drive to go to the new Donald Ross location!
                            by
                              • Recommended
                              Great cashier
                              She was patient with me and cash me out good thanks you again racdaia
                              by
                                • Recommended
                                HELPFUL STAFF
                                I have consistently een impressed with the helpfulness of the employees at the new Home Depot in Palm Beach Gardens. They say hello, offer to help and are generally quite knowledgeable. If you ask a question on finding something, they don't guess and send you to Aisle 34 at the other end of the store. They take the time to find the right place and direct or lead you there. Good management brings on good employees. Kudos to all.
                                by
                                  • Recommended
                                  Great store
                                  I was impressed with the efforts of associate Rene and Cashier Mark Outstanding . Store is fully stocked and super clean
                                  by
                                    • Recommended
                                    Very pleasant.
                                    Juliette was very pleasant to deal with and very efficient.
                                    by
                                      • Recommended
                                      Excellent example of a great store
                                      I am reviewing the consistently GOOD staff I have encountered every time I shop here. Staff are helpful, knowledgeable, or if uncertain get another associate who can help. Justin, the overall manager, is to be commended for strong leadership and the ability to select good associates and to make them like their work. Kudos to all
                                      by
                                        • Recommended
                                        Poor and incompetent clerks
                                        clerks refused to provide a military discount on a $53.09 purchase
                                        by
                                          Professional & Exceptional Staff
                                          This is a new store with exceptional staff that is very helpful in assisting others in finding the items they were looking for.
                                          by
                                            • Recommended
                                            Great New Home Depot
                                            Went to this new location for 1st and the employees live up to the Home Depot standards. Ruthie G in blinds was very helpful.
                                            by
                                              • Recommended
                                              Home Depot Paint Department in PBG - See Robin for great customer service
                                              Robin - is the most knowledgable person in the Home Depot Paint Dept in Florida! She helped me with all my painting needs and now our home inside and out is now beautiful thanks to her input and consultation!
                                              by
                                                One of the, if not the friendliest staff I have encountered at any store
                                                Great job by the management and staff at this store. Friendly. Polite. Helpful. Clean store.
                                                by
                                                  • Recommended
                                                  Great People at Alton Home Depot
                                                  Flooring and checkout people were exceptional. The follow through was excellent since earlier order at another store was delayed and follow through died. This store they said they checked the national home depot system for our product, found it and followed through weekly and delivered on their promise....Waterproof Vinyl flooring... Installing right after the holidays. Thank you Alton Home Depot.
                                                  by
                                                    • Recommended
                                                    Empty shelves
                                                    I've beed there 1/2 dozen times since opening . I live very close. Today 12/10/21 I Left empty handed this is the 3rd time . had to drive further north to my normal HD in Jupiter
                                                    by
                                                      Awesome New Store ....... Awesome Staff !!
                                                      What makes any store great are the sales associates. This new HD location in Alton has plenty of well-trained staff who takes the time to help you buy the right products. Robin in the Paint Dept knows her stuff !!
                                                      by
                                                        • Recommended
                                                        Brand new
                                                        Everything is in its place and store very clean. Hope it stays that way.
                                                        by
                                                          • Recommended
                                                          Clean,well organized,well stocked
                                                          Great customer service and attentiveness by employees.
                                                          by
                                                            • Recommended
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 63 reviews

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