Reviews for Palm Coast #6363

It is so rare that we experience exemplary customer service. Store #6363 was a complete exception to frequent poor service. Employees took their time to answer questions and the employee near the register was friendly, had a sense of humor and took care of us expeditiously. What an awesome experience!

There’s not enough words to describe this Home Depot. As soon as you enter the store there’s always some one there to greet you. The employees will go above and beyond to assist you they will even take you to find what you’re looking for. As a DIY person that’s the place I’ll go to for assistance and there’s always someone to help me. This Home Depot is my favorite go to home project store. Keep up the good work.

Appliance associate Janine C. in the Palm Coast store was very helpful to us. We made a purchase and she answered all my questions, I would highly recommend her.

Allen and Amber were so helpful in guiding me through the purchase of replacement windows. They ran quotes for 3 different companies products. Then helped me make a decision as to what brand to purchase I will be returning to purchase more windows there.

We worked with Maria Andrade in the flooring department for our carpet installation. She made us feel like family and cared about carpet selection. She even helped to get us multiple quotes so we could compare prices.

Great service and a very informed saleslady

I had a wonderful Home Depot Customer Service Experience at the Palm Coast, Florida store. Sue continued to help me for a very long time to get my problem resolved, she would not give up on this difficult situation. There were many other customers waiting but she kept her cool until the issue was resolved. Thank you!!!!

Had such excellent service from this store today. Couldn't find more helpful staff anywherre in Palm Coast

I needed to purchase kitchen appliances and Janine Chapman, Appliances Specialist, was very informative and helpful. I left the store feeling confident in my purchase and am thankful for her patience and being very courteous.

Our local Home Depot is preferable to other home improvement stores because the employees are more available for help and also more knowledgeable about the products in their work areas. Items are in stock and not a problem.

Janine Chapman was very knowledgeable about the appliances in her department and very helpful in me choosing a new washer

It is an absolute pleasure shopping in Home Depot Palm Coast. The staff is friendly, helpful and they always have a smile on. Plus the outside and inside areas are very clean.

My wife and I decided to replace some flooring in our home. From selecting our flooring to closing the sale, the product knowledge, the detailed explanation of the step by step process from purchase to installation (we are having HD install it) was amazing. 100% recommended to anyone.

Excellant service always.

As always this Home Depot staff was helpful and successful in assisting my needs.

Great prices, helpful knowledgeable employees.

My husband and I were looking at water heaters for a property we are selling on behalf of the seller. Janine Chapman was not only helpful, she was extremely knowledgeable and took very good care of us!

Tried to purchase 2-18 volt Ryobi batteries. Store over run with orange vested employees. No one could unlock the stack of 4hr batteries. On lunch break so left without purchase. Guess internet with home delivery way to go. SAD

Joe and Allen were amazing helpers to me and my family. I just purchased a house and needed a few items. These guys guided me along the way. Joe helped me when I was pregnant. Took care of my entire list and guided me where I needed to go. Allen went over and beyond to help me get what I needed and was very patient , both men were kind and patient and showed excellent customer service

We needed a new microwave, range stove/oven and dishwasher. Janine in appliances helped us and was so helpful and patient with getting us exactly what we wanted. She also helped us find installation resources and parts and did what she could to get us any applicable discounts. Everyone in the store is always kind and courteous when we stop in and that is a lot!

Home Deport Palm Coast FL Aug 2022. Totally surprised, and pleased, by the level of attention I got from Kelly and Frank in appliances and Maria in window treatments. All questions answered, plus they shared their knowledge of each product. I'm now an educated and confident consumer. Thank you.

Allen is very knowledgeable in doors & windows if you are looking to make improvements

Overworked and understaffed is the norm these days. My project took forever to wrap up. Nick was the only manager that followed through and resolved my issue. I need to have his ownership of resolution recognized.

Caution as "free installation" for a new washing machine purchase isn't free. You MUST buy new water hoses at $30 or else they will NOT do any part of the installation. Also, other retailers in the area only charge $20 for removal of the old unit whereas Home Depot charges $40.

The Palm Coast Hone Depot is one of the friendliest and most efficient of all of the Home Depot’s in the area, from Port Orange to St. Augustine.

Went into the Palm Coast Home Depot today to get a water softner. Where the product was price tag showed $529 went to register was told it was $609 . Cashier should of honored price since an associate put product in wrong spot but nope . Cashier was extremely rude. Gave my husband a hard time saying his military ID was NOT sufficient enough for discount. Worse Home Depot. Would not give it 1 star but had to put something it should be -☆

Janine Chapman did a phenomenal job assisting me with my purchase of my refrigerator and took the time I needed to assist me in making a Decision on a refrigerator that best fits my needs

Everything, I EVER BOUGHT AT THIS STORE, IS THE UPMOST QUALITY, AND LASTING.

In the course of my two home renovations, I have become a regular at our Palm Coast Home Depot. I have purchased a plethora of materials and received so many personal tutorials on how to install or replace items that I was purchasing. The sales associates are so friendly and helpful. They make me feel like part of the Home Depot family by asking about my progress and making certain my previous purchases worked out ok. The seem genuinely interested in making my project a positive and successful experience. They always compliment my dog when she is in tow as well! Great associates!

We needed to purchase a replacement washing machine. We needed to work with a private warranty company and the sales person (Janine) took the time needed to help us through the process and select the right product right down to the smallest details!