#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(201)599-4499
Tool & Truck Rental(201)262-2044
Store Hours
Mon-Sat: 7:00am - 10:00pm
Sun: Closed
Curbside: 09:00am - 6:00pm
Location
520 Rt 17 North
Paramus, NJ 07652
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 477 reviews
91%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (477)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 477 reviews
Great customer service
This location has everything you're looking for and many more. Plus their customer service is amazing!!!
by
    • Recommended
    Don’t copy keys here! They won’t work
    Elderly man copying keys couldn’t see well. Used wrong base key to make copy Which of course didn’t work.
    by
      Worst HD in some time
      Cashiers standing around looking for work at 4 pm, but zero help in aisles. Paged for Hardware twice, 10 minutes each, nobody. Only reason to be here was online showed 7 T-nuts that I needed, regular store showed none; cashier laughed at the thought that store inventory accuracy was anything but a joke. Plenty of orange aprons laughing with one another, but absolutely no interest in stopping to help outside of their dept.s Big store, seems clean, maybe a nice place to 'work', but customers come last here.
      by
        Success in the garden center
        I went over to the store to buy mulch. Was excited to get a great sale. Was greeted by Jake with a big smile and he asked how my day was going and then helped me load the mulch. It was the best shopping experience I ever had...and I returned 4 times for more mulch and he was the same every time. I was truly impressed. A great employee!
        by
          • Recommended
          Service simply not there
          HD needs to understand that everyone is looking for simply lower price. Sometimes service creates value beyond price. The HD team members seem more interested in stocking shelves than helping customers. Training in service and product knowledge sorely lacking all around.
          by
            One of the better Home Depots
            Not only is Paramus NJ’s store clean and tidy, but the staff are helpful and friendly. I couldn’t be more thankful to Stephanie and Angel/o for helping me today with my bathroom vanity. But it didn’t stop there, other employees were quick to come to my aid if I needed help. This store is not in my neighborhood and I’m sad they’re not, but when I can afford the extra drive in time, I’m shopping there.
            by
              • Recommended
              Great professional customer service
              I brought a 2-port surface mount a week ago and received great customer service. I couldn't find an item where was in stock and high up. Sam gave a great customer service to find it. I really needed this item and Sam went out of his way to help me.
              by
                • Recommended
                RYOBI CORDLESS
                RYOBI CORDLESS &, I BOUGHT SOME RYOBI PRODUCTS, EXCITED TO USE THEM.
                by
                  • Recommended
                  Great Costumer Support
                  Whether at the repair parts or throughout store, I can attest to great costumer support.
                  by
                    • Recommended
                    I Go To Home Depot Too Much!
                    Maria and Tyiana at customer Service desk are the best employees here. I pray under a mistletoe that they are there when I go to spend way too much money on some obscure DIY project per usual. My father and I love these two ladies they are really nice to use and I consider them friends.
                    by
                      • Recommended
                      Service
                      I ordered an extra product online and the cashier was super speedy. I waited one minute for the man in front of me. I was impressed.
                      by
                        • Recommended
                        GREAT SERVICE
                        I PURCHASED WHAT I NEEDED FOR A PROJECT AND IT WAS GREAT!
                        by
                          • Recommended
                          CLEAN & WELL STOCKED
                          I have been to HD numerous times and have always found what I needed......Store is well stocked, associates always willing to help, aisle clearly marked, plenty of parking, which makes this store number one on my list.
                          by
                            • Recommended
                            Large inventory
                            I appreciate the wide variety of products available at one place
                            by
                              • Recommended
                              Incredible Staff!
                              I have shopped at many Home Depots. The staff at the Paramus, NJ store are incredible! Knowledgeable, courteous and very helpful!
                              by
                                • Recommended
                                FALL CLEANING
                                Today I was very impressed with the products displayed in the store and the friendly attitude of the employees.
                                by
                                  • Recommended
                                  As a former employee of this Home Depot, I enjoy shopping in Paramus and seeing old friends. It's...
                                  As a former employee of this Home Depot, I enjoy shopping in Paramus and seeing old friends. It's always easy to find what I'm looking for and there is always someone there to help when I need it.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Unfriendly staff, NO open cash registers, only self check out, and NO BAGS of any type regardless...
                                  Unfriendly staff, NO open cash registers, only self check out, and NO BAGS of any type regardless of how many items you purchase. Go to Ramsey store.
                                  by
                                  • Verified Purchase
                                  I've heard that the Home Depot on Rte 17 North in Paramus New Jersey is one of the top ranked Ho...
                                  I've heard that the Home Depot on Rte 17 North in Paramus New Jersey is one of the top ranked Home Depots in the country. It certainly gets my vote as one of the very best.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Tired employees . Don't know how to.... where is.... or an answer to any question one may have . ...
                                  Tired employees . Don't know how to.... where is.... or an answer to any question one may have . I have to go back because was charged for an item I did not buy.
                                  by
                                  • Verified Purchase
                                  LOVE SHOPPING HERE MARIA ALWAYS GREETS YOU WITH A SMILE HELLO AND GOODBYE
                                  LOVE SHOPPING HERE MARIA ALWAYS GREETS YOU WITH A SMILE HELLO AND GOODBYE
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  GARDEN DEPT NEEDS MORE HELP THE LINES FOR CHECKOUT ARE EXTREMELY LONG AND STANDING IN THESU...
                                  GARDEN DEPT NEEDS MORE HELP THE LINES FOR CHECKOUT ARE EXTREMELY LONG AND STANDING IN THESUN IS VERY TIRING
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  I am not a Home Depot guru by any means so I really rely on the staffs knowledge and honestly to ...
                                  I am not a Home Depot guru by any means so I really rely on the staffs knowledge and honestly to complete my projects. I left this store confused and feeling very unhappy.
                                  by
                                  • Verified Purchase
                                  Good customer service
                                  Good customer service
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  My favorite store to visit .Always find what I need and full of helpful staff.
                                  My favorite store to visit .Always find what I need and full of helpful staff.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Two of the Team Members were most patient, friendly,and professional
                                  Two of the Team Members were most patient, friendly,and professional
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  I love Home Depot but also hate it because so many things to buy once you start looking around. W...
                                  I love Home Depot but also hate it because so many things to buy once you start looking around. Went in to buy a few things and came out spending $1200+ OMG
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Very helpful employees! Thank you.
                                  Very helpful employees! Thank you.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Great store experience: picked up few bags garden soils ... thinking , as per its signage in the ...
                                  Great store experience: picked up few bags garden soils ... thinking , as per its signage in the aisle , as discounted. ( they were not, had wrong item in wrong aisle labeled ). At the cashier counter , Jeanine the cashier , realized the pricing issue I was having. Got the supervisor to clear my doubts, approved me for the discounted price , and made me one happy orange store customer!!! Thankyou.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Paramus Home Depot rocks! If you want great prices and service, tons of product selection, then g...
                                  Paramus Home Depot rocks! If you want great prices and service, tons of product selection, then go no further than Paramus Home Depot - a DIY-er's "candy store"!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Showing 1-30 of 477 reviews

                                  Nearby Stores

                                  Find Another Store

                                  75 Mclean Blvd

                                  Paterson, NJ 07514

                                  3.99 mi

                                  Tool & Truck Rental

                                  (973)569-2060

                                  Pro Service Desk

                                  (973)569-2062

                                  Mon-Sat: 6:00am - 10:00pm

                                  Sun: 7:00am - 8:00pm

                                  450 Hackensack Ave

                                  Hackensack, NJ 07601

                                  4.01 mi

                                  Tool & Truck Rental

                                  (201)336-3008

                                  Pro Service Desk

                                  (201)336-3002

                                  Mon-Sat: 6:00am - 10:00pm

                                  Sun: Closed

                                  99 State Route 17 North

                                  Lodi, NJ 07644

                                  4.91 mi

                                  Pro Service Desk

                                  (201)226-1914

                                  Mon-Sat: 6:00am - 10:00pm

                                  Sun: Closed