Reviews for Phillipsburg #931

It's 2024... Home Depot needs to come into the 21st century and offer tap to pay and Apple Pay. If every other retailer can offer it, why doesn't Home Depot. These methods are more secure and show Home Depot doesn't care about customer security!

Ellen went above and beyond just checking me out at the garden dept. On June 5th 9.30 am I bought 4 bags of pond pebbles (very heavy bags) I am a 75 year old woman. She called for help to load them in my car. No one showed up. Ther were no other customers in line. She temporally shut down her register and loaded the bags in my car which I had parked by the entrance to the garden department, Because of her caring and kindness I will choose Home Depot before any other big box stores from now on. Thank you, Ellen

I bought a Hotpoint washer and dryer. Am totally satisfied with the products and my salesman.

Excellent costumer service

Tracey at Home Depot in Phillipsburg NJ was extremely knowledgeable and helpful.

I had to make a return for a big item, the customer service rep Yashyra, was fabulous with her help and then I was able to purchase what I needed. Delivery was on time, and packaging was great. Came right to my home.

Purchased a Cub Cadet ZT1. Questions about the assembly and operations were quickly answered by Ron and check out with Yashyra was efficient. Excellent service

I had electrical questions that the store attendant helped with and was very knowledgeable. Also, the cashier was very polite and explained some details about my purchase.

Great employees. Recently bought appliances. Now ordering flooring. When I bought toilet parts to repair the toilet the gentleman working explained what i needed to do. Everyone I work with there takes the time to listen and answer questions. They don't rush you along.

I am so happy with the Samsung refrigerator that I bought from home depot and I am happy with the type of service that was rendered to me before and after purchase.

I love all the employees at this location super helpful and friendly!

Have made many purchases from this location and have never had a problem. The manager has assisted us with a couple of purchases and couldn’t find anything negative to say about this location.

When attempting to take a gift back, my box was opened to make sure all of the contents were in the box. All of the contents were in the box and then was told I could not take the item back because I did not have a receipt. The box was given back to me in less than perfect condition. It was very apparent the box was open and I question if you are really able to return items to this store.

At Home Depot Phillipsburg, New Jersey I went looking for plumbing supplies on Nov 30 and saw a great offer outside for wreaths, but did not have enough money for both purchases, and the plumbing really needed to be done! I returned 2 days later but the wreaths were sold out and returned to the higher price. Fred and Heather went out of their way to extend the offer for me. Thank you, and Merry Christmas!

All of them make a nice job. Very good people working at the store!!

Can't say in my life time how many Depo stores I have been too. This particular store has definitely gone to the very top of my list. Cannot wait to go back!

Each time i go to this HD i am satisfied with my experience. Yesterday exceeded that with all the help Sandy in Blinds gave me and also Stevenson. Thank you both for being patient and kind.

Making purchases at this store is always very easy and comfortable. Feels like home

Employees, team members at this store are always very helpful

this store is PACKED with MANY home improvement items,if only the associates,could find them!!!

The employee at the special order desk was very helpful with ordering our shades.

Chris did a great job explaining the differences and spending extra time showing us all the options and helping us make a good choice for our situation. He even went above and beyond helping us load the purchase in our vehicle

This store and its employees have been absolutely stellar to me in every way possible. I just bought my first house so theres always a "new project" on the horizon. I ask a lot of questions and the employees here are always helpful and actually take the time to show me good vs.not so good products as well as their ideas on short cuts and tips and tricks.

Good selection of products to choose from.

Garbage and recycling bags. Great price on both

Manager Dan and his online staff dept went out of their way to help me today! Manager Dan went above and beyond to help me and I can't express how appreciative I am!! Excellent experience!

Fred store manager always helpful. Staff is always there to lend a hand

The ordering process was very efficient.

Every item I needed was in stock, easy to find, and in good condition. The store was easy to navigate, clean, and inviting.

I live in Florida but needed to purchase an item from Home Depot in Phillipsburg, NJ and have a family member pick it up. I needed the item immediately and couldn’t put in an online order. I called the Phillipsburg store and Jocelyn answered and took care of everything in a considerate, knowledgeable, competent, and friendly way. I’m pleased and grateful to have the transaction handled so easily.