#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(407)932-7962
Tool & Truck Rental(407)932-7963
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1651 S Poinciana Blvd
Kissimmee, FL 34758
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Customer Store Reviews

  • 4.6 out of 679 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (679)
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Showing 1-30 of 679 reviews
Great shopping experience
Best deal on Rigid Wet Vacuum hd 16000...16 gallon...6.5 HP.
by
    • Recommended
    In and out with no issues
    This Home Depot had good parking. I went in and purchased what was needed without any issues. The cashier was friendly and the shopping experience was pleasant.
    by
      • Recommended
      Juan was absolutely amazing!
      I purchase a Ryobi blower, and Juan was absolutely amazing. He took the time to address my concerns, took the time to provide additional options and was very kind and polite throughout the whole process. It's great to see how much knowledge he had, and he shared it with me. I'm glad he assisted me and most certainly I will continue to recommend home depot because a customer service like that, is worth to share it the rest of the world! Thanks Juan!
      by
        • Recommended
        Excellent customer service
        Arlene is very attentive and helpful. She properly explained to me how to fill out the warranty of my product. And she explained to me how to navigate in the application. Super satisfied.
        by
          • Recommended
          Great staff
          My favorite Home Depot store by far. Hats off to Brenda Maldonado at the paint section, and Erica and Carmen.
          by
            • Recommended
            Improved customer service
            The store look well organized and the staff was very helpful.
            by
              • Recommended
              Great staff !
              Staff is very knowledgeable and personable ! I felt at home.. thank you Jermaine, Maria A gentleman at the paint section who helped me find the right grey scale and also the gentleman at the flooring section that helped me with my tiles.
              by
                • Recommended
                I visit Home Depot, almost daily & end p buying something or the other
                I enjoy my visits to the Home Depot....
                by
                  • Recommended
                  Quite Satisfied
                  Good Shopping Experience.
                  by
                    Outstanding customer service
                    Appliance Specialist ERIATA GOODWIN is the BEST! What a great experience to do business with her. Great product knowledge and customer service skills. Kudos to ERIATA!
                    by
                      • Recommended
                      Paint Department
                      I would like to thank Brenda and Sarita for at the paint department for being helpful and friendly for matching the paint on our home. Thanks for correcting our mistake and hope to see you again.
                      by
                        • Recommended
                        Great customer service
                        The manager Matthew was very polite and professional he answered all of our questions and made our shopping experience a pleasure.
                        by
                          • Recommended
                          ,Horrible installation experience
                          Although the sales end of the transaction was ok, the delivery was a nightmare. I ordered a 4 appliace package: range, refrigerator, microwave and dishwasher. When the installers arrived, there was negativity from the start, questioning whether the items would even fit through the doors.Finally they did manage to maneuver them all in. Then they refused to install the refrigerator because the water turn off was dripping, then they couldn't install the microwave because it is direct wired and there was a problem with the door opening against an adjacent dabinet. I had to call a plumber to install the refrigerator another $150 expense and my son and grandson installed the microwave in a matter of an hour. Unacceptable after I already paid $119 for the micrwave installation. At the end of the Home Depot installation I was left with two large refrigerators in the middle of my kitchen, neither of them usuable. I've been living with this mess for three days, until my son and grandson came along to finish what Home Depot started
                          by
                            Great product availability
                            I love going to this home Depot because they always have the merchandise that I am looking for and it I cant find it there is a staff ready and willing to help at all times. This store is so organized and super clean!
                            by
                              • Recommended
                              Sometimes you find a winner
                              Jeff in Plumbing is one of the best representatives Home Depot could employ. Takes you from “customer to friend “ in just a couple minutes! WHAT AN ASSET to Home Depot, that over the years has really failed on Customer Service ! Shopping. In HD in 2023 I feel more like a burden than appreciated customer. JEFF made a difference! 1651 S Poinciana Blvd - Kissimmee, FL.
                              by
                                • Recommended
                                Great customer service
                                Erika at the self checkout was wonderful helping me when I was having issues at the register. Very attentive and professional. Paint department service was quick and professional.
                                by
                                  • Recommended
                                  Great store!
                                  Knowledgeable employees & great selection of merchandise. Can't go wrong here!
                                  by
                                    • Recommended
                                    HOME DEPOT ROCKS!!
                                    I had the absolute pleasure of speaking to Rita today to order an entire kitchen of appliances. I was WOWED by her professionalism, empathy, and pleasantness!!! She suggested a package which I am sure will be perfect!! She is the best person I ever spoke to over the phone and took care of EVERYTHING for me!! THANK YOU RITA!!
                                    by
                                      Education at it's Best!
                                      Maria and I are so excellent. Our visit not only was a very pleasant experience it was an educational visit as well!
                                      by
                                        • Recommended
                                        EXCELLENT CUSTOMER SERVICE
                                        I'm happy that I can to this Home Depot today, because CHRIS made my shopping experience more than amazing. Because he assisted me in selecting the right backsplash for my kitchen. I rate CHRIS 10 out of 10. He is more yhan 5 star. Because he went beyond the call of duty to ensure that I left the store completely satisfied with my purchase.
                                        by
                                          • Recommended
                                          Thank you
                                          Great place to buy you always find what you need
                                          by
                                            Close to residence
                                            Friendly employees Clean store Plenty of stock
                                            by
                                              • Recommended
                                              Great features
                                              Excellent store. The attention was so professional
                                              by
                                                • Recommended
                                                Best employees
                                                Home Depot is our families ONLY place we shop for everything needed!! Best employees who are knowledgeable, personable and genuinely seem to like their job which is rare these days!! My husband and I’s Sunday shopping was less hectic and time consuming!! We never go to Lowe’s or anywhere else!
                                                by
                                                  Excellent
                                                  I have gone to this Home Depot for a very long time and I am never disappointed whenever I go. It is convenient and close to where I live so it is always the best choice.
                                                  by
                                                    • Recommended
                                                    Phonia went the extra mile for me!
                                                    It was 9pm. I worked all day and was exhausted. Because I am in the middle of remodeling my home, there were specific items I needed to have in place, the next day. I was stressed. Upon entering the self-check-out register, Phonia came with the warmest smile and asked "is there something I can help with?" She immediately began scanning the items! I almost cried!
                                                    by
                                                      • Recommended
                                                      Thank to Diane, I got the Exterior door I needed.
                                                      After searching everywhere for the door size I needed, and finally going to Home Depot I found the one I was looking for but it didn't come in lefthand-outswing, thanks to the lady that helped me she said it can be ordered and so I will have my door, thanks to Diane.
                                                      by
                                                        • Recommended
                                                        Extremely poor service
                                                        Cashier Valeria was texting on her phone and did not even say a word...NOT EVEN THANK YOU. Train your employees Home Depot.
                                                        by
                                                          Looking for hard to find item.
                                                          Found the rechargeable light I’ve been looking for!
                                                          by
                                                            • Recommended
                                                            Great store
                                                            I love visiting Home Depot they really are the toy r us for adults.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 679 reviews

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